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Sofitel Sydney Darling Harbour Hotel

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12 Darling Dr, Sydney, New South Wales 2000 Australia
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US$278
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Traveller (2258)
Room & Suite (503)
Dining (232)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 23/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Sydney Darling Harbour Hotel
Updated 23/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 206 hotels in Sydney
Location
Cleanliness
Service
Value
Travellers' Choice
Bienvenue to Sofitel Sydney Darling Harbour. The ultimate urban resort in Sydney, recently voted Australia's Best Luxury Hotel. Indulge in a world of relaxation, romance and waterfront sophistication in the heart of Darling Harbour, with Sydney's playground on your doorstep and the Convention Centre across the street. Enjoy 5-star service, world-class hygiene protocols and facilities unmatched in Sydney: 590 spacious rooms & suites with floor-to-ceiling windows, French bathroom amenities, a stunning outdoor infinity pool, a state-of-the-art gym overlooking the city skyline, an exclusive top-floor Executive Lounge and four vibrant bars & restaurant, including our award-winning Champagne Bar. Live the French way in Sydney.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Taxi service
Business Centre with Internet Access
Paid private parking nearby
Paid internet
Internet
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Cable / satellite TV
Walk-in shower
VIP room facilities
Iron
Refrigerator
Flatscreen TV
On-demand films
Bath / shower
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Bay View
Languages Spoken
English, Chinese, Filipino
2611Reviews69Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
sueshortall wrote a review Yesterday
Sydney, Australia16 contributions25 helpful votes
We love the Sofitel Darling Harbour! Everything about is is amazing, but it is the staff that make the Hotel, especially Concierge and Club Millesime. As Platium members we receive access to Club benefits, which is wonderful. All staff are welcoming and professional, but a special mention to Elmer. He always greets each and every guest in a friendly and professional manner. Thankyou for going above and beyond to ensure we have a brilliant stay. Looking forward to our next stay!
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Date of stay: July 2022
Location
Service
Sleep Quality
Room Tip: If the budget allows, chose a room with Club benefits. It is really worth it and the views are...
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Katie McEwan wrote a review Yesterday
1 contribution
My partner and I recently stayed at Sofitel for a weekend. It already has a fantastic rating and reputation but it even exceeded our expectations. A special mention to Elmo the senior butler who made sure our every needs where met. I am pregnant and Elmo and his team made sure I was comfortable and had everything I might need in the room in case i was unwell including extra water. It's the little things like being remembered every time you attend the afternoon service by the team that makes you feel like a million bucks and Elmo made us feel like celebrities. Thank you to the team for making our stay and birthday celebrations so memorable. I can't wait to return.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: The Corner room's are the perfect position for sunset. The view is incredible.
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Phinksky wrote a review 2 Jul
Sydney, Australia9 contributions2 helpful votes
Everytime we stay in Sofitel Darling Harbour, we find the staff are very welcoming and polite. They had an amazing drinks selection in Pool Bar and the staff are excellent in making our cocktail drinks! A big shout of Thanks to Frankie for making the most beautiful drinks we have had and having a bubbly personality. Thanks Sofitel, you are all amazing 😘
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Date of stay: June 2022Trip type: Travelled with friends
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Lesley K wrote a review Jun 2022
1 contribution
We had a really lovely stay at Sofitel Darling Harbour....the customer service from the time we made the call to book in to when we left on Sunday was terrific. I can think of nothing that we were not pleased or happy with. From the moment we pulled up in the driveway, to the concierge, to the check-in staff, to the 11.30pm extra milk delivery to our room and to the dining room staff, we were made to feel very welcome. We are 70 and 68 respectively and really did appreciate the manners, courtesy and goodwill extended to us. Thank you!!
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Date of stay: June 2022
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Response from Greg Brady, General Manager at Sofitel Sydney Darling Harbour Hotel
Responded 4 days ago
Bonjour Lesley K, Thank you for taking the time to review the hotel. I am so pleased you enjoyed your stay. We look forward to welcoming you back to the hotel again in the future. Kind regards, Greg Brady - General Manager
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Nathan B wrote a review Jun 2022
1 contribution
We stayed 9 nights in the Sofitel darling Harbour, even tho it was booked out and staff were over work ( the industry at the moment) but the service was amazing. Disa and Phong were outstanding with everything everytime I saw them there was always a smile on there face (even with my difficult requests). We will be back Nathan
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Date of stay: June 2022Trip type: Travelled with family
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Response from Greg Brady, General Manager at Sofitel Sydney Darling Harbour Hotel
Responded 4 days ago
Bonjour Nathan, Thank you so much for taking the time to review the hotel. Phong and Disa are so thankful for your kind words. We hope to see you again soon. Kind regards, Greg Brady - General Manager
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Vinu R wrote a review Jun 2022
Sydney, Australia3 contributions
My favourite place to stay in Sydney! The executive lounge staff are faultless - Phuong is amazing as always! Mitchell, Tien, Wayne - absolute legends! Special mention to the newest addition to the exec staff - Titan! Love his vibe, personality & character! Have meant him once - feel like I have known him forever! Can not recommend this team enough!
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
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Location
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Response from Greg Brady, General Manager at Sofitel Sydney Darling Harbour Hotel
Responded 4 days ago
Bonjour 357vinur, Thank you for your review. It is so good to hear that you enjoyed your time at the hotel. I have passed on your feedback to the team. Thanks again, Greg Brady - General Manager
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Gary L wrote a review Jun 2022
Mildura, Australia9 contributions1 helpful vote
I have had the pleasure to stay twice this month and it is great to have the hotel returning to normality after a long two and a half years. It may seem small, but to be greeted in Club Millesime to check in was greatly appreciated. The friendly greetings and the service from the staff, to the cleanliness of the hotel is a credit to the Accor brand. They recognised my Platinum Status and the benefits that came with it. I would like to highlight the staff in Club Millesime who provided outstanding service during our stay and made us feel as valued Platinum members. Nothing was too much to ask and we really enjoyed our stay. Congratulations on your new role and I hope Accor remains the leading hotel brand, not only in Australia but the whole Asia Pacific.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Greg Brady, General Manager at Sofitel Sydney Darling Harbour Hotel
Responded 5 days ago
Bonjour 665garyl, Thank you for your loyalty. I appreciate your kind words and are so pleased you enjoyed your stay. We hope to see you again soon. Kind regards, Greg Brady - General Manager
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sherelydf wrote a review Jun 2022
Sydney, Australia164 contributions26 helpful votes
Stayed at Sofitel Darling Harbour a few times now and still the same elegance of the facilities and rooms. Very good location especially we were there during Vivid Sydney. Quality customer service from reception, friendly concierge guys, accomodating Alessandro from Champage bar, helpful and awesome Lucy and Bebe from the breakfast room, and the one that impressed me the most was Likumbo and the other guy from housekeeping who came back a couple of times to provide me with the most comfortable pillows. Very friendly customer service and thank you so much for making out stay remarkable.
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Date of stay: June 2022Trip type: Travelled with family
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Response from Greg Brady, General Manager at Sofitel Sydney Darling Harbour Hotel
Responded 5 days ago
Bonjour sherelydf, Thank you for taking the time to review the hotel. I am so pleased you enjoyed your stay. I have passed on your feedback to all ambassadors mentioned. We are so lucky to have such passionate team members. We hope to see you again soon. Kind regards, Greg Brady General Manager
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psam010 wrote a review Jun 2022
Auckland Central, New Zealand209 contributions98 helpful votes
+1
I decided to surprise my wife to a 10 year wedding anniversary at the Sofitel Darling Harbour. The property itself is beautiful with wonderful staff. However the stay was not made special in anyway for us. As an accor platinum member I thought there would be at least a room upgrade or a note in our room with a little surprise to acknowledge our anniversary. This was not the case. I have become accustomed to these at other Sofitel properties without even celebrating a milestone. Unfortunately Sofitel darling harbour didn’t deliver on this front at all. In the room or at dinner. There was no room upgrade and I was made to feel we were upgraded to the club lounge when this is part of being a platinum member. Will we return? Yes for the staff but not if we are celebrating something special. Hopefully management can work on this and take note from Sofitel Mumbai, Fiji, Nusa Dua, and Brisbane on how to make a stay extra special. I was super disappointed as reading reviews sounds like it’s an amazing place but maybe they only pick certain guest over others.
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Date of stay: June 2022Trip type: Travelled as a couple
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jeffreybris65 wrote a review Jun 2022
Gladstone, Australia77 contributions50 helpful votes
Terrible is the first and last memory of this place , $35 a glass for champagne and $ 24 for a cocktail and 30 mins for service , seriously people , 5 star hotel and 1 star service , absolutely below Par, may have had 2!or 3 rounds as the view bid great , unlike the service
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Date of stay: June 2022Trip type: Travelled as a couple
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PRICE RANGE
US$251 - US$355 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesSydneyDarling Harbour / Central Business District
NUMBER OF ROOMS
590
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Frequently Asked Questions about Sofitel Sydney Darling Harbour Hotel
Which popular attractions are close to Sofitel Sydney Darling Harbour Hotel?
Nearby attractions include Darling Harbour (0.3 km), Flight Experience (0.2 km), and Australian National Maritime Museum (0.4 km).
What are some of the property amenities at Sofitel Sydney Darling Harbour Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Sydney Darling Harbour Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Sydney Darling Harbour Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Sydney Darling Harbour Hotel?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Sofitel Sydney Darling Harbour Hotel?
Conveniently located restaurants include Sokyo, The Ternary, and Social Brew Cafe.
Are there opportunities to exercise at Sofitel Sydney Darling Harbour Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Sofitel Sydney Darling Harbour Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Sydney Darling Harbour Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel Sydney Darling Harbour Hotel?
The staff speaks multiple languages, including English, Chinese, and Filipino.