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Brassey Hotel

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Traveller (115)
Room & Suite (62)
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Overview
  • Excellent27%
  • Very good47%
  • Average17%
  • Poor6%
  • Terrible3%
Travellers talk about
“old world charm”(31 reviews)
“no lift”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Wheelchair Access
Dry Cleaning
4 Star accommodation
All hotel details
Additional information
Offers from Brassey Hotel
Special Deal: Free breakfast with your stay
Offers from Brassey Hotel
Special Deal: Free breakfast with your stay
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Reviews (840)
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836 results
Traveller rating
230
379
145
52
30
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LanguageEnglish
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230
379
145
52
30
Show reviews that mention
All reviewsundergoing renovationsold world charmno liftparliament housesuperior roomcharming hotelroom was largewalking distancekingston foreshorecoffee machinecomfortable bedportrait gallerymanuka shopsvery comfortable staythe ground floorgood sizeshort drive
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1 - 5 of 836 reviews
Reviewed 2 days ago via mobile

Stayed at the Brassey in May and July while attending a course for work (despite living in Canberra). The hotel is gorgeous from the outside and in the lobby but the rooms are very dated. The bed was too soft for me (ended up with...More

Thank L G
Response from DomaGuestServices, Manager at Brassey HotelResponded yesterday

Dear L G, Thank you for taking time to review your stays during the last couple of months. Thank you for your constructive feedbacks. I am glad to advise you that we have commenced refurbishment for our bathrooms and cannot wait to show case our...More

Hotel's Favourite
Reviewed 18 April 2018

Love the look and feel of this place. Terrific service. Always friendly and helpful. The most comfortable beds are now in the rooms. Old world regal feel but with all the mod cons. Great gym too. I’m now a regular.

Review collected in partnership with this hotel
3  Thank 129clintonr
Response from DomaGuestServices, Manager at Brassey HotelResponded 24 April 2018

Dear 129clintonr, Thanks for your fantastic review! How wonderful that the service, facilities and comfortable beds have invited you back time and time again. We appreciate your loyalty and look forward to welcoming you back soon. Kind Regards, Madi

Reviewed 2 days ago

I stayed at this hotel for a second time as I had enjoyed my first stay, and it didn't let me down. The rooms are a good size, very clean, with excellent facilities. The Hotel is well located, within easy walking distance of the Manuka...More

Thank phil L
Response from DomaGuestServices, Manager at Brassey HotelResponded 2 days ago

Dear phil L, Thank you for your time in reviewing your stay. It was our pleasure to welcome you back and I am glad that we have lived up to your expectations. looking forward to seeing you in the near future. Best Regards, Leon Yogaraj.

Reviewed 1 week ago

Comfy cosey stay. Close to main attractions. Quiet leafy suburb. Room goid size. Bathroom a little small and toilet flush needed attention. Great staff on most days. Helpful and friendly. Late check in process is confusing. Need to sign post back and front entrances.More

Review collected in partnership with this hotel
1  Thank Jennifer D
Response from DomaGuestServices, Operations Manager at Brassey HotelResponded 6 days ago

Dear Jennifer D, Thank you for taking time to review your recent stay. I am glad that you have had a good stay in general. Thank you for the constructive feedback and I will make sure to get them looked at to ensure to enhance...More

Reviewed 1 week ago

The hotel was very comfortable and the staff were great to deal with, also very pleasant and helpful. the lack of onsite dining facilities, which I did not pick up on or realise is a deal breaker. In Canberra in winter this is not a...More

Review collected in partnership with this hotel
Thank John B
Response from DomaGuestServices, Manager at Brassey HotelResponded 1 week ago

Dear John B, Thank you for taking time to review your recent stay at the Brassey Hotel. It is lovely to read that our team has looked after you to ensure a comfortable stay. For your future visits we have a Grab & Go area...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$96 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Canberra
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$96 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Canberra
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (115)
Room & Suite (62)
Dining (2)
Questions & Answers
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tremynew
7 October 2017|
AnswerShow all 3 answers
Response from caroleth45 | Reviewed this property |
Best price I’ve ever heard of. Breakfast is not cheap and at another of their hotels close by. If you ask for a room to fit the cot in I’m sure you will get one. Be aware they take 2 lots of your price and one doesn’t go... More
1
Vote
TessF499
8 May 2017|
AnswerShow all 5 answers
Response from DomaGuestServices | Property representative |
Dear TessF499 Thank you for taking the time to reach out regarding our renovations. It is certainly not our intent to hide these works, in fact throughout the renovations we were regularly posting updates on our social... More
0
Votes
Christiane C
14 January 2017|
AnswerShow all 7 answers
Response from DomaGuestServices | Property representative |
Absolutely. We have complimentary car parking for our guests located at the back of the hotel (Macquarie St entrance). Should this fill up as there are limited spaces, parking can be found at the front of the hotel... More
1
Vote
Room Tips
"Comfy beds. Great tv iinet. Bathroom was a little small and toilet cistern not working properly. Mostly..."
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"A lamp over the room desk would be a good addition, as it was located in dark corner of the room."
Read review
"If have a lot of luggage or disabled ask for a ground floor unit. No lifts"
Read review
"The room was lovely, clean."
Read review
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