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Hotel Royal Hoi An - MGallery

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Traveller (2195)
Room & Suite (448)
Videos (1)
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About

#1 of 1 boutique hotel in Cam Pho
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Hotel Royal Hoi An, MGallery is a place of heritage and romance. Prominently situated close to the majestic Old Quarter of Hoi An and bordered by the tranquil Thu Bon River, Hotel Royal Hoi An – MGallery is now an established gem on the crown jewel of this UNESCO World Heritage Site. Hotel Royal Hoi An, a member of the MGallery collection by Accor Hotels, dazzles the eyes with elegant decorations, intuitive design and a fascinating lo The Hotel features a harmonious blend of Japanese tradition and Indochinese luxury where “L'Art de recevoir” enhances local discovery and shapes memorable moments. In a skillfully balanced setting, evoking Vietnamese and Japanese cultures, the hotel displays its precious colors. Featuring modern and artistic facilities ranging from luxurious rooms and suites, a signature restaurant, the charming Woosah Spa, modern meeting rooms and two stunning swimming pools, Hotel Royal Hoi An is the ideal boutique hotel destination for a leisurely get-away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Billiards
Children's television networks
Street parking
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Trendy
Languages Spoken
English, Vietnamese
Hotel links
Special Offer:Stay Longer Offers
1,833Review52Q+A100Room tips
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stevesheree wrote a review Yesterday
Melbourne, Australia17 contributions4 helpful votes
We visited this amazing hotel…. And what customer service 🫶…. Amazing staff ‘Trinh’ was so wonderful and helpful …. Great view of the sunset 🌅 good music and wonderful staff…. Peanuts 🥜 snacks are most appreciated 🥂…. Shez Jen and Jods .. we will be back ….
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Anh Arma'an wrote a review Oct 2022
Sydney, Australia2750 contributions13260 helpful votes
+1
Hotel's Favourite
Lovely, classic hotel for the ultimate relaxation getaway. This hotel is super stylish and the decor is simply beautiful with lots of special touches. I especially loved all the B&W framed photos on the walls of historical Hoi An. The service is excellent, the rooms well appointed. We made use of the gym, the two pools, the spa ( for massages & pedicure) … a special mention to Ann on the spa team for great service. The complimentary morning breakfasts in the dinning room were delicious with very wide choice of local and western foods, including Vegemite! Centrally located with easy access to the old town. All-in-all a great stay experience and we would stay here again without hesitation.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
37 Helpful votes2 Reposts
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Response from Hotel Royal Hoi An, Other at Hotel Royal Hoi An - MGallery
Responded 9 Oct 2022
Dear Anh Armağan, Greetings from Hotel Royal Hoi An - MGallery! Thank you for sharing such a wonderful review. We are all delighted to read that you had a great time while staying with us and enjoyed many of our facilities and services. Your kind comments on our staffs, especially An from Woosah Spa, are most appreciated, We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. We hope that we will get a chance to welcome you again soon, sending our best wishes of health and happiness. Sincerely, Hotel Royal Hoi An - MGallery
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Darren T wrote a review Mar 2024
12 contributions2 helpful votes
We had a good experience overall. The hotel has a great location (~ 10 min walk along the river to town) and the staff were really friendly and helpful. We had booked a river view room, which was beautiful. Only negative is that the walls were quite thin so we could hear our rowdy neighbors at night and some cars honking on the street through the balcony doors, but it wasn’t too bad overall.
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Date of stay: March 2024
Value
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Location
Cleanliness
Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Travellingdoc wrote a review Mar 2024
London, United Kingdom5650 contributions722 helpful votes
+1
Royal Hoi an is in the west part of Hoi a town on the river front which is much quieter than the Hustle and bustle of the town centre. It’s devidied into two building- the newer Wakuku Wing from 2018 and the older Satoro Wing from 2014. The Wakuku building is much more impressive building with nice interior design with outdoor terrace for meals whilst the Satoro looks aged inside with more Interior of the 90-es and makes it look less like a 5 star hotel. They have 11 bicycle for guest for no charge.Concierge is in the older Satoro building. Initial room was 807 and 801 Both suite on the 8th floor. 8th floor unfortunately is very warm on the corridor as just under the roof and more attic level height ceilings in the rooms. It had a smaller living and a large dining table unlike 801 which had a good size Living. There is a large bathroom with two cubicles- shower and commode with a large bath tube. 801 has a similar set up, closer to the lift and a larger living and smaller dining area. Bed was at three far end adjacent to the doors out to the terrace. There is a small terrace with a table and three chairs with view of the front of the building. The suites were rather dark with a musky smell like they do not get used or aired very often. As the aircon sensors was not working we were moved into Suite 2708 the Wakuku suite on the 7th floor which is a great step up in both interior and size to the Wakuku suite ie 807. Beautiful marble tiled interior, birch and modern. Large dining room with table for 6 , bar area, with seating for 3 . Noise issues exterior both from room 2709 due to the gap below the door and also corridor and external To building with the constant honking. There is also noise at night as they cleaning the Deck and executive lounge as the chairs are being dragged and it just above the room. Large bedroom With two balconies and a large bathroom with circular bathtub slightly elevated in the middle with two cubicle Just at the corner of the new building so lots of street noise ie honking and also people shouting from time to time. Also at night dragging of chairs in the lounge can be hear in the room. Executive Lounge on the 8th floor adjacent to the deck is open from 11-10 with happy hour 4.30-7 with free cocktail- the same three cocktails( pandan field, with some other spirits with mixers. Finger Food selection were average to good. Service was attentive. Breakfast- Faifo restaurant . Good selection of Asian and western food. A noddle, egg and pancake/ waffle station . Good juices, fruits ripe on most days. Usual composition of a full English. Lack of napkins being replaced as tables are used. A lack of larger tables for party of 4 as do not fit well in the standard table 4 which is more suited for two or three. The manager Stuart was excellent with the issues we had in the room with the aircon. He had the maintenance guys up there very quickly, identified the issue and moved us to another room.
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Date of stay: March 2024Trip type: Travelled with friends
Room Tip: Wakoku wing is nicer then Satoro wing. Executive lounge was good but need more diverse cocktail...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Graham W wrote a review Mar 2024
Lisbon, Portugal13 contributions4 helpful votes
We had a two night stay in the Hotel Royal. Could not fault the rooms for comfort, cleanliness and appointment. Overall staff friendly and helpful. Just ate breakfast and had a drink at night in the roof top bar. Everything was very good, nothing bad, but not outstanding, and I have come to expect a little higher quality from Sofitel M Gallery properties, in Asia. I think that some of the public areas look a little in need of attention, especially the terrace area off the main restaurant. The main pool however was a pleasure to relax around. Saying that, it is a great option for the old town, was extremely comfortable, with very good service, and the price point offered good value for money.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Olivier O wrote a review Mar 2024
1 contribution
+1
We have stayed 4 nights at Royal Hoi An with my family in March 2024. As a travel agent, I travel quite a lot in several hotels and I have to say that I was impressed by the quality of service provided by the team at the hotel. Discreet and always helpful, very professional and efficient even at check in times where the hotel can be busy. The place is very nice, perfectly located, great fresh breakfast and restaurants. Both swimming pools are very enjoyable, great to have a drink at rooftop terrasse with view over the river, my family was very happy and staying here was just perfect.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lesley wrote a review Mar 2024
Levin, New Zealand33 contributions6 helpful votes
A very nice hotel Good location for us . Two great swimming pools and plenty of private places to sit in private. I would say a 4.5 star and customer service a 4 they did their job but no personal service as experienced at other 5 Star hotels we have just visited
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Al M wrote a review Mar 2024
Melbourne, Australia4 contributions
My wife and I had an excellent 4 day stay at the Hotel Royal. We were so well treated by all staff, to the point we were missing some of them as we moved on to Hanoi. Special mention to Quynh Phan, who went above and beyond her duties to ensure we had the most enjoyable time - thank you Quynh !!! The room was clean, luxurious, well appointed and very very comfortable. The breakfast was delicious, with a wide variety of food. The ground level swimming pool was very well looked after and had a great vibe. The rooftop bar was beautiful (...and the adjacent swimming pool was also amazing). We had the best time in Hoi An thanks to the amazing personnel of this wonderful hotel!
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bunty8 wrote a review Feb 2024
United Kingdom617 contributions198 helpful votes
Beautiful hotel, with friendly and welcoming staff a short walk from the old town of Hoi An. Our large room was beautiful, comfortable and well appointed, Excellent choice at buffet breakfast in hotel restaurant. Only here for couple of nights but would liked to have stayed longer. Wouldn’t hesitate to come back.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Marilyn M wrote a review Feb 2024
1 contribution
+1
Wonderful place to stay, all amenties were great. Location fantastic.. Staff we lovely, especially Vy.. looked after us wherever he was working.. went above & beyond customer service. So polite & friendly, all round lovely person.. thank you Vy.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
HK$682 - HK$893 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Royal Hoi An, MGallery by Sofitel
LOCATION
VietnamQuang Nam ProvinceHoi AnCam Pho
NUMBER OF ROOMS
187
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL ROYAL HOI AN - MGALLERY HK$705 (H̶K̶$̶2̶,̶2̶3̶4̶) - Updated 2024 Prices & Boutique Hotel Reviews - Cam Pho, Vietnam

Frequently Asked Questions about Hotel Royal Hoi An - MGallery
Which popular attractions are close to Hotel Royal Hoi An - MGallery?
Nearby attractions include La Tailor (0.08 km), Velvet Nightclub Hoi An (0.3 km), and The Vy Cloth Shop (0.4 km).
What are some of the property amenities at Hotel Royal Hoi An - MGallery?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Royal Hoi An - MGallery?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Royal Hoi An - MGallery?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Royal Hoi An - MGallery?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Hotel Royal Hoi An - MGallery?
Conveniently located restaurants include The Soul Restaurant, Hoi An Chestnut Restaurant & Sky Bar, and "Lồng Đèn" Restaurant.
Are there opportunities to exercise at Hotel Royal Hoi An - MGallery?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Royal Hoi An - MGallery have airport transportation?
Yes, Hotel Royal Hoi An - MGallery offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Royal Hoi An - MGallery located near the city centre?
Yes, it is 0.6 km away from the centre of Cam Pho.
Are any cleaning services offered at Hotel Royal Hoi An - MGallery?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Royal Hoi An - MGallery offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.