ZOETRY PARAISO DE LA BONITA RIVIERA MAYA

About

4.5

Excellent

2,929 reviews

Location

Cleanliness

Service

Value

Certificate of Excellence

GreenLeaders Gold level

Zoetry Paraiso de la Bonita, an ultra-luxury boutique resort, offers a completely new kind of vacation experience focused on wellness, serenity and romance, as well as social and environmental responsibility. Set on 500 yards of beautiful beach, this exceptionally unique property features 90 beachfront suites; La Canoa, a AAA Four Diamond award-winning restaurant; the first certified Thalassotherapy Center in North America;in-house scuba diving center, a private 48 ft. Catamaran. Zoetry Paraiso de la Bonita, one of the Leading Hotels of the World, has also earned the AAA Five Diamond Award for 13 consecutive years. Each of the 90 lavish oceanfront suites is uniquely decorated with hand-picked treasures from around the world and feature private ocean front view terraces, Bvlgari® bath amenities, fine luxury linens, sparkling wine and fresh fruit daily, 24-hour private, in-room dining, maid service three times each day and a welcome bottle of Tequila. For an added measure of intimacy and romance, a selection of suites also offer access to private terrace plunge pools and outdoor honeymoon showers. Endless Privileges® provide guests limitless access to personalized, private chauffeured airport transfers; unlimited worldwide calls and concierge service; daily breakfast, lunch and dinner gourmet dining options with an assortment of organic, local and gluten-free food and beverage selections plus 24-hour dining options allow guests to enjoy late night bites at Restaurant Kaax or stay in and order room service. The Sip, Savor & See Dining Experience provides 60 more dining and entertainment venues at nearby sister resorts; complimentary cocktails and specialty beverages from a variety of domestic and international top-shelf brands and top-shelf spirits; sunset catamaran sail; shopping excursions by boat; complimentary 24-hour laundry service; relaxing 20 minute Thalasso Experience per guest; as well as complimentary greens fees at nearby Grand Coral Riviera Maya.

Full view

Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Fitness Centre with Gym / Workout Room

Free breakfast

Beach

Diving

Free airport transportation

Parking

Free internet

Wifi

Public wifi

Internet

Hot bath

Pool / beach towels

Pool with view

Outdoor pool

Heated pool

Private pool

Sauna

Bar / lounge

Restaurant

Breakfast available

Breakfast buffet

Poolside bar

Tennis court

Fishing

Free shuttle or taxi services

Airport transportation

Business Centre with Internet Access

Banquet room

Meeting rooms

Spa

Couples massage

Facial treatments

Foot massage

Full body massage

Massage

Salon

Steam room

Adults only

Concierge

Sun umbrellas

Dry cleaning

Laundry service

Room features

Air conditioning

Private beach

Additional bathroom

Housekeeping

Private balcony

Minibar

Refrigerator

Flatscreen TV

Room service

Safe

VIP room facilities

Laptop safe

Room types

Ocean view

Non-smoking rooms

Suites

Good to know

HOTEL CLASS

HOTEL STYLE

Luxury

Great View

Languages Spoken

Spanish

Hotel links

Visit hotel website

Hotel deals

Location

Full view

Contact

Carretera Chetumal –Cancun Km 328 Bahia Petempich, Puerto Morelos 77580 Mexico

Name/address in local language

00 52 1 844 283 0362

Getting there

Cancun Airport14 kmSee all flights

Aerodromo de Playa Del Carmen40 kmSee all flights

Car HireSee all Puerto Morelos car hire

See all nearby hotels

Nearby restaurants

Manglar Buffet Restautant

431 reviews

8.1 km

See all nearby restaurants

Nearby attractions

Croco Cun Zoo

1,953 reviews

5.3 kmZoos

Xoximilco Cancun by Xcaret

2,367 reviews

9.5 kmAmusement & Theme Parks

National Reef Park of Puerto Morelos

See all nearby attractions

2,929Reviews342Q+A100Room tips

Almost perfect, again

This was our second stay at this resort. We love its quiet ambience, the friendliness of the staff, the large accommodations. However, we found that our food did not always come to the table hot, and the meat was often overcooked. And while I certainly do not want to be rushed at meal time, the service was perhaps a little too relaxed, with long waits between courses. In addition, and this was the same as last year, the exercise room has absolutely no a/c coming out of the vents. Consequently, it is stuffy, musty, and uninviting. Equipment is ok, but minimal for a top class resort. These concerns were passed on directly to the general manager, who assured me they would be taken care of.

Review collected in partnership with this hotel

Date of stay: January 2020

Value

Rooms

Location

Cleanliness

Service

Sleep Quality

Trip type: Travelled as a couple

Room Tip: If you want 1 king bed, be sure to book a "romance" suite. All of the suites are very...

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Hotel's Favourite

Know what kind of a hotel this is

First of all, this is a beautiful property and first class service and meals. However (this is not a negative) this is a very quiet, adult resort. Most of the people there were couples in their 40’s or 50’s or small groups of 2-3 ladies. No pool side music or games or the usual flair at most area resorts. The restaurant options were limited to 3 with all table service- no quick buffets to grab and go. Hours were somewhat limited for mealtimes as well. Like I said, none of this is necessarily a negative it’s just something to be aware of. We didn’t take advantage or some of the resort unique benefits like the catamaran or scuba trips so other people may have a different experience. One night we ventured over to the nearby Breathless resort (that place was a stark contrast). The staff at Zoetry was awesome and the meals were the best we had at any amr resort. The rooms are huge and well appointed. …

Date of stay: November 2019Trip type: Travelled as a couple

Bix a bel dear 228martyp, (Greetings in Maya) We appreciate you have taken the time to write a review about your stay with us. We are honored to know ht you enjoyed our warm service and our facilities. Regarding your constructive comments, please allow me to let you know that we have shared them with our management team in order to improve your next visit. We are looking forward to welcome you back in a not distant future. Please receive my best regards! Arturo Alcalá.

A great way to start a new decade

My husband and I arrived New Years day after a long flight and were ready to unwind. This is the first time we have traveled at this time so the warmth in January was a welcome new sensation. The arrival was lovely and thorough and the room was lovely. All it promises on the site. Service is excellent. All the staff...clean team, wait staff, hosts, bar staff...the lot. Even the guy who was pest control was always smiling and giving us warm "Bis a bel"s when we crossed paths. Room is great, food is very good and the pool staff were some of the most attentive I have run across in my 55 years. There were some little hiccups but not worth mentioning. I have seen reviews from people saying the beach was full of seaweed...not on our stay. A full staff raked the beach from dawn to dusk as well as used a machine that ran up and down the beach so not sure where that other review was coming from? Another review was portions are too small. Not true. Portions were perfect. It's all inclusive, if you want more, order another dish...The one thing that should be noted is that it is very quiet. Zoetry is about focusing on your calm and wellness. If you want late nights, night clubs, loud pool activities and games and endless shots, go to Breathless. We welcomed the serenity and still met loads of great folks, had plenty of evening sessions with our new friends and even managed a little hang over or two. The excursions you can book through the Bonita group on site are worth it. Book your excursions by the pool as they are cheaper than booking with the tour company on site. Bottom line, it was good value for money and I have wonderful memories that will entice me to book again. Thanks to the great staff...had a great time! It was my 55th birthday as well and got a beautiful presentation in my room and nice treats in the restaurant as well.…

Date of stay: January 2020

Value

Cleanliness

Service

Room Tip: All are ocean view...can't go wrong really

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disaster

the room was nice but room service took one hour plus to serve you. the mini bar i had to call two and three time to get it filled, the a/c did not work good. the beach had sand mites and was dirty,the food was hit or miss, the spa was way over priced and they did not tell you about the club member discount. they had kids at the resort,there was no adult only or club member's area,the seating at the poolside bar and grill was for little kids table was low to the floor and the seat was a wood stump very uncomfortable. there was nothing special about this place i could have stayed at the lowest brand sunscape and had a better time. the new years party was for little kids the place was empty by 10:45 pm..worse vacation i have ever been on..

Review collected in partnership with this hotel

Date of stay: December 2019

Value

Rooms

Location

Cleanliness

Service

Sleep Quality

Trip type: Travelled as a couple

Room Tip: the a/c did not work properly and you have to call a few times to get the minibar filled.

See more room tips

Bix a bek dear Maps564214, We appreciate the time that you have invested in writing an overview of your stay with us. There seem to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; and this stay was marred by irregular circumstances, for which we cannot but offer our sincerest apologies. Regarding your comments about our NYE, we would like to share that weather condition wasn't the best but we had a raffle, a saxophonist, opera singers, fire show an, of course, the counting down. For sure our brand is very different than the one you mentioned, and we are glad to know that the Unlimited-fun concept fitted you well, but we are focused on offering calm, quietness, and relaxation. Addressing your notes about kids, please allow me to let you know that we are a family-friendly hotel but focused on adults, the following is the description of our concept according to our website: "Unplug from daily life and envelop yourself in the tranquility of Zoëtry Wellness & Spa Resorts. Unrivaled luxury and holistic wellness combine with the limitless means of Endless Privileges® to offer an experience of attentive bliss known as The Art of Life®. Delight in the touches of infinite bliss with daily in-suite sparkling wine, 24-hour gourmet dining, complimentary worldwide calling, laundry services, specialty experiences, and so much more, all included with your stay. Check-in or out at any time, and tune into your inner self." We would love to welcome you back to deliver an improved experience and change your mind, Please receive our best regards. Aruro Alcalá

Quiet place

If you just want to relax, this is the place. Very nice rooms and just a place to not do much. Very good food though there are only 2 restaurants so this was only a 3 night stay for us which worked well. We would have been bored with the food if we stayed longer. No real evening entertainment outside or on the television. Service was a bit slow. A beautiful location.

Date of stay: December 2019

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What are the guidelines on gratuities or tipping for staff? It gets confusing as references on the website of the property say "no added gratuities" in some areas. Any help?

Bix a bel dear Ed_Johnson_London, (Greetings in Maya) Thank you for taking the time writing to us. In regards to your question, please allow me to let you know that tips are optional. We believe in passion for service and our team always deliver the best in order to our guest have a memorable experience. however, gratitudes are always welcome and our staff will thank full for receiving your tips if you consider it.

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We are staying here in February and wondering about the "free" transfers currently being offered. Information seems to be varied. What times are the return "group" transfers offered? We were thinking about taking the free pickup and maybe getting our own transportation back to the airport which would be at our convenience. Don't need to spend any extra time at the airport then already necessary. Any and all insight is appreciated!

Bix a bel dear Richard S, (Greetings in Maya) Thank you for taking the time to ask. In regards to your question please allow me to let you know that our transportation service is a complimentary perk and it is not related to any sales pitch. for arrivals, it is according to your flight itinerary and for departing we offer a shuttle service with the following schedule: 7:00 9:00 11:30 14:00 16:00 We are looking forward to welcome you.

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Hi there Do the plunge pool rooms get the sun all day ? Many thanks

Bix a bel dear justjuliec, (Greetings in Maya) thank you for taking the time for this question. In regards to this, please allow me to let you know that it depends on the location of your suite since some suites partially meet the shadows of the proper building but more of the day they are sunny. At our Impression building, all of them are located on a covered terrace.. if you need further information or pictures, please do not hesitate on contacting us. our best regard

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More questions about "handicapped friendly:" Are there any steps involved in accessing: 1) guest rooms 2) restaurants 3) gym 4) spa 5) entertainment areas? Are there stairs or steps in gaining access to areas around the resort's grounds?

Bix a bel dear Henry G, (Greetings in Maya) Thank you for contacting us . In regards to your question, please allow me to let you know that all or ground floor suites are adapted with entrances and we have an elevator at ur IMPRESSION sites. which are the more modern and sophisticated in all complex. Access to different areas is adapted also. We are looking forward to welcome you!

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I have a reservation for end of February. We are offshore fishing enthusiasts. I see the resort has its own boats to charter? What is the cost and details?

You can get 4 hrs & all day ... I believe it was around $100 USD per/hr. But depending on how many people and if they are not busy you can always barter. The nice thing is the boat is right there and you don't have to leave resort to go catch it. I never went but it looked like a decent boat.

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123456…69

"If you want 1 king bed, be sure to book a "romance" suite. All of the suites are very large, and all have ocean views."

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"All are ocean view...can't go wrong really"

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"the a/c did not work properly and you have to call a few times to get the minibar filled."

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"Stone and concrete floors. Bring cushy slippers"

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"all rooms face the water and have beautiful balconies"

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123456…20

PRICE RANGE

€450 - €1,367 (Based on Average Rates for a Standard Room)

ALSO KNOWN AS

zoetry paraiso de la bonita hotel puerto morelos, paraiso de la bonita, paraiso bonita

LOCATION

MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos

NUMBER OF ROOMS

100

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Frequently Asked Questions about Zoetry Paraiso de La Bonita Riviera Maya

Which popular attractions are close to Zoetry Paraiso de La Bonita Riviera Maya?

Nearby attractions include Croco Cun Zoo (5.3 km), National Reef Park of Puerto Morelos (7.8 km), and Unico Beach (6.7 km).

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What are some of the property amenities at Zoetry Paraiso de La Bonita Riviera Maya?

Some of the more popular amenities offered include free wifi, free breakfast, and a pool.

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Which room amenities are available at Zoetry Paraiso de La Bonita Riviera Maya?

Top room amenities include a minibar, air conditioning, and a flat screen TV.

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What food & drink options are available at Zoetry Paraiso de La Bonita Riviera Maya?

Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.

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Is parking available at Zoetry Paraiso de La Bonita Riviera Maya?

Yes, free parking is available to guests.

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What are some restaurants close to Zoetry Paraiso de La Bonita Riviera Maya?

Conveniently located restaurants include Lola y Moya, Los Caporales, and La Sirena.

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Are there opportunities to exercise at Zoetry Paraiso de La Bonita Riviera Maya?

Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.

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Does Zoetry Paraiso de La Bonita Riviera Maya have an airport shuttle?

Yes, Zoetry Paraiso de La Bonita Riviera Maya offers an airport shuttle for guests. We recommend calling ahead to confirm details.

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Are any cleaning services offered at Zoetry Paraiso de La Bonita Riviera Maya?

Yes, dry cleaning and laundry service are offered to guests.

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Does Zoetry Paraiso de La Bonita Riviera Maya offer any business services?

Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.

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Does Zoetry Paraiso de La Bonita Riviera Maya have any great views?

Yes, guests often enjoy the harbour view available here.

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Zoetry Paraiso de La Bonita Riviera Maya All-inclusive Resort, Puerto Morelos

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