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Secrets Riviera Cancun Resort & Spa

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Carretera Cancun-Puerto Morelos KM 27. 5, Puerto Morelos 77580 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$408
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Traveller (200)
Pool & Beach (23)
Room & Suite (19)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 44 hotels in Puerto Morelos
Location
Cleanliness
Service
Value
Secrets Riviera Cancun evokes the power of attraction with its all-Preferred-Club-suite luxury and perfect location, nestled between the jungle and Caribbean Ocean, just 15 minutes from Cancun International Airport. Made for adults seeking an exquisite, pampered getaway, all our guests enjoy exclusive Preferred Club benefits and Unlimited-Luxury™ inclusions such as 24-hour room service, personalized destination-concierge service, limitless top-shelf spirits, pool and beach wait service and more. Guests will discover the perfect balance of romantic tranquility and social sophistication with exclusive free-flow access to Breathless Riviera Cancun Resort & Spa next door. They can mix and mingle at a water aerobics class or with a curated cocktail in hand by the Energy Pool, jump into a volleyball game, or become immersed in entertainment and dance to the music of international DJ’s. When they are ready to wind down, guests can relax together in their private terrace whirlpool, have a rejuvenating spa treatment at relax Spa by Pevonia®, indulge in a romantic private dinner on the beach or stay in bed with 24-hour in room dining. Visitors will savor a variety of sublime cuisine at the exclusive Rosewater, or stroll next door to experience unique and trendy international restaurants serving gourmet fare, with no reservations required, and sip on perfectly mixed cocktails at nine vibrant bars, all without limit. For a more elevated experience, Secrets Riviera Cancun features 164 ultra-modern suites, all part of the Preferred Club. Each of the suites feature a king or two double beds, a private and furnished balcony and whirlpool, Secrets Box for private room service delivery, daily refreshed mini-bar with soft drinks, bottled water, beer and a tequila bar, hair dryer, cable TV, MP3 docking alarm clock, spacious bathroom, slippers and more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Airport transportation
Business Centre with Internet Access
Outdoor pool
Fitness classes
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Spa
Facial treatments
Massage
Steam room
Concierge
Gift shop
Sun umbrellas
24-hour front desk
Dry cleaning
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Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Minibar
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
203Reviews13Q+A38Room tips
Traveller rating
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  • 5
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Popular mentions
Kiley E wrote a review 5 Dec
Faribault, Minnesota2 contributions
My friends and I stayed 4 nights on the Secrets side of the resort for a wedding & cannot say enough great things! From the food, to the service, the covid precautions & accommodations, we had the best time! A special shout-out to David who was helpful & entertaining every time we arrived to the pool, and Sergio who served us our daily chicken tenders and favorite cocktails! This was a trip we will be talking about for years to come..Thank you!
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Date of stay: December 2021Trip type: Travelled as a couple
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Harriet & Shaun wrote a review 4 Dec
8 contributions
+1
Well what an amazing all-inclusive resort! It was our honeymoon and we absolutely loved it! We'd waited so long for a holiday and it was more than we ever dreamed of, just fabulous! We had the best of both worlds; our room was in the Secrets part and was lovely and staff at the Rosewater restaurant were incredibly friendly & fun! My husband had his birthday there and they brought over a cake, all sang to him and made a special surprise birthday drink, it was brilliant! Our two favourite members of staff working at Rosewater were Eduardo and Lino, they were amazing and chatty! We loved having cocktails in the 'Preferred Lounge' all made by the fabulous Luis! Then over to Breathless it had a party pool and an entertainment pool too! Most days we spent were in the breathless pool where they had challenges & entertainment and the staff were incredibly attentive! I enjoyed water aerobics and a fitness class on the beach, my husband loved the beach volleyball - the staff around the pool such as Frank, Omar & Fernanda were amazing! The bar staff too worked solid all day, Wilberth & Fernando made fabulous drinks and were so much fun! The evening entertainment was a good laugh & the restaurants and food were fantastic! Our favourite being Spumante, the Italian & then doing Hibachi at Silk City with friends we met there was awesome! We felt the resort wasn't too big so we were able to meet many friends and bump into them which was great! The thanksgiving dinner on the beach too was amazing, so beautiful and really well-decorated! We really hope to come back and visit in the future as the two weeks away here was to die for! We met a couple who are marrying in 2023 at the resort so we really hope to visit maybe then :D thanks so much to all the workers there, everyone was sooo friendly! Can't recommend it enough!
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Date of stay: November 2021
Location
Cleanliness
Service
Room Tip: Secrets tropical view can sometimes mean you face towards the ocean, just not as close
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Reporter Hannah P wrote a review 2 Dec
1 contribution
+1
My husband and I went here for our honeymoon and we cannot rave about it enough. The service was INCREDIBLE. Sergio on the Secrets side immediately knew our drink orders and food preferences on the first day. David with entertainment WAS THE HIGHLIGHT. He was so funny, knew us from day one and made us feel like we were his best friends the whole trip. He made the entertainment so fun and like we actually wanted to be a part of it. Normally, we would probably avoid group activities, but we looked forward to it every day and even met lifelong friends because of David. We felt like VIP members by all of the staff in every area. We wouldn't change a thing. Great price, amazing food, amazing amenities and the service was something we've never experienced before. Just perfect all around.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Room Tip: The suite is INCREDIBLE, but if you want a cheaper option I'd go with just any of the swim...
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Response from eConcierge Breathless Riviera Cancun, Ventas at Secrets Riviera Cancun Resort & Spa
Responded 4 days ago
Dear reporterhannahp, Congratulations both for your recent wedding celebration, we feel happy you have chosen Secrets Riviera Cancun Resort & Spa as host for your honeymoon getaway; your first-hand experience really helps other honeymooners looking for the most sought-after resort in Riviera Maya. On the other hand, we feel happy to learn the level of service you received from the team members was consistently world class and exceeded your expectations in every aspect; please rest assure Sergio and David will be cheered for the high-level service they are providing every day. On behalf of all our team, we wish you love, laughter, and happiness! We genuinely hope to have the pleasure of welcome you and your husband later next year to celebrate your upcoming first anniversary with all of us. Sincerely, Guest Care Team
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wdbennett wrote a review Nov 2021
Edmonton, Canada88 contributions104 helpful votes
Just returned from Secrets and can not wait to go back. I can say that I have been to a number of resorts all over Mexico and Caribbean over the last 20 years and this is in the top 2 for sure. The staff are what make the resort!!! Entertainment on the Secrets side is run by David, he goes above on beyond to make sure everyone is happy and having a good time, but does not get in your face if you just want to sit and read a book. We did his Spanish lesson in the pool a few times, some bean bag game, question of the day and a wine tasting. They do have beach volley ball as well as other events but I was too lazy to join in. He was off a few days and we really missed him, but Luis from the Breathless side filled in and was also great. Speaking of, if you just want to sit and read - the pool and beach chairs are great - Fabian always makes sure you have a place to sit your butt for the day and your towels are not sandy and gross. Also a very friendly guy - had some great conversations with him. Now, while we were sitting on our butts, Cruz, and Urbano made sure we were never thirsty. I would love to put my fitbit on these guys to see how many steps they get in a day - they really hustle and smile the entire time. The food at the resort was great as well. We ate breakfast and lunch only at the Rosewater ( only for Secrets guests) and it was all very good. Each day we had the team of Julio, Lino and Sergio for our meals. We didn't even have to order our drinks, they already had them ordered for us. How they remember what each person ordered the day before is amazing. For diners we ate once at the Rosewater - this is the easiest and fastest place for a sit down diner as it is not as busy. All of the other restaurants on the Breathless side were very good as well, expect an hour wait if you go past 7 typically. Overall the staff on the Secrets Side made the trip!!!! Thanks guys!!!!
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Date of stay: November 2021
Value
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Sleep Quality
Room Tip: The 200 block you can hear the staff busses early in the morning - bring ear plugs if you are a...
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Response from eConcierge Breathless Riviera Cancun, Ventas at Secrets Riviera Cancun Resort & Spa
Responded 5 days ago
Dear wdbennett, Thank you for choosing Secrets Riviera Cancun Resort & Spa as host for your recent getaway vacation, and also for taking the time to share with us your 5- bubble review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya. On the other hand, we feel happy to learn the level of service you received from the team members was consistently world class and exceeded your expectations in every aspect; please rest assure David, Luis, Fabian, Cruz, Urbano, Julio, Lino and Sergio will be cheered for the high-level service they are providing every day. On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, Guest Care Team
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SergioCA wrote a review Nov 2021
London, United Kingdom7 contributions2 helpful votes
Secrets is next to Breathless which gives you the best of both worlds. You can go and enjoy the party if you wish in the Breathless section and still relax in the Secret's area. You have all facilities you can wish in an all inclusive: spa, three different pools, multiple restaurants with different types of food, activities all day round, excellent room service but more and foremost the quality of the service from all the staff. And when I say all the staff is all the staff. Crisantema from the housekeeping team always with a big smile and willing to help, Cruz from the beach area keeping your drinks always full, Daniel from the scuba diving team (who gives the sealife talks) whose passion and knowledge for the animal kingdom and the world overall was contagious and we learned a lot from him. Eduardo from Rosewater providing five star service topped up with a friendly chat. Definitely recommended!
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Date of stay: November 2021Trip type: Travelled with family
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Response from eConcierge Breathless Riviera Cancun, Ventas at Secrets Riviera Cancun Resort & Spa
Responded 5 days ago
Dear SergioAmelio, Thank you for choosing Secrets Riviera Cancun Resort & Spa as host for your recent getaway vacation, and also for taking the time to share with us your 5- bubble review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya. On the other hand, we feel happy to learn the level of service you received from the team members was consistently world class and exceeded your expectations in every aspect; please rest assure Crisantema, Cruz, Daniel, and Eduardo will be cheered for the high-level service they are providing every day. On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, Guest Care Team
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LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
164
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Frequently Asked Questions about Secrets Riviera Cancun Resort & Spa
Which popular attractions are close to Secrets Riviera Cancun Resort & Spa?
Nearby attractions include Croco Cun Zoo (4.2 km), National Reef Park of Puerto Morelos (6.6 km), and Unico Beach (5.4 km).
What are some of the property amenities at Secrets Riviera Cancun Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Secrets Riviera Cancun Resort & Spa?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Secrets Riviera Cancun Resort & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Secrets Riviera Cancun Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Riviera Cancun Resort & Spa?
Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Cafe Layla.
Are there opportunities to exercise at Secrets Riviera Cancun Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Secrets Riviera Cancun Resort & Spa have airport transportation?
Yes, Secrets Riviera Cancun Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.