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Margaritaville Island Reserve Riviera Cancun

Supmza 12 Km 27.5 Mza 37 Bahia Petempich, Puerto Morelos 77580 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (357)
Pool & Beach (71)
Room & Suite (44)
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 26/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Margaritaville Island Reserve Riviera Cancun
Updated 26/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#5 of 43 hotels in Puerto Morelos
This is the perfect setting for those who want to escape the everyday with a tropical change in latitude. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. Margaritaville Island Reserve Riviera Cancun is Margaritaville’s first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Set in Puerto Morelos, 350 feet from Playa Punta Caracol, Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive offers accommodations with a restaurant, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a bar, a garden, as well as a private beach area. The accommodations features a 24-hour front desk, room service and currency exchange for guests. Guests at the resort can enjoy a continental breakfast. Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive offers a terrace. The nearest airport is Cancun International, 9.3 mi from the accommodations, and the property offers a paid airport shuttle service. We speak your language!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Indoor play area for children
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Shallow end in pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Coffee shop
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Horseback riding
Water sport equipment rentals
Entertainment staff
Evening entertainment
Walking tours
Board games / puzzles
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Neck massage
Open-air bath
24-hour security
Baggage storage
Convenience store
Gift shop
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Private beach
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Seating area
Separate living room
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
215Reviews44Q+A44Room tips
Traveller rating
  • 187
  • 19
  • 5
  • 2
  • 3
Time of year
Traveller type
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Popular mentions
TheTXFergieFamily wrote a review Yesterday
Dallas, Texas66 contributions27 helpful votes
This was our 4th visit to this amazing place and they continued their history of exceeding our expectations. The rooms are spacious and nicely appointed, the beach is beautiful, the pools and landscaping are gorgeous but our favorite things about this Karisma property are the food and the staff! A special shout out to Cesar Pech (amazing waiter) who treats us like we are VIPs, Freddie (talented chef) who delivers delicious gourmet meals and Armando (drink server) who kept us well hydrated with margaritas and martinis! We also enjoyed the nightly entertainment, the lattes from Joe Merchant and the Spa! We can’t wait to return again and again!
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Date of stay: May 2021Trip type: Travelled as a couple
Room Tip: Look for the raccoon family at the Beach House and ask for Mayan coffee as an after dinner drink.
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Karyn A wrote a review 17 Jun
Saint Clair, Michigan1 contribution
My husband and I recently traveled to Mexico to visit Margaritaville Island Reserve in Riviera Cancun ~ While I know that not everyone is quite ready to travel internationally our experience was exceptional. The airport wait was minimal and because we had already downloaded and filled out the necessary paperwork, getting through Customs and Immigration was seamless. Once through C and I We were greeted right outside the gauntlet of taxi drivers etc at the Cancun International airport by our Lomas Travel Drivers. This company is efficient, friendly and treated us well. We traveled by private transfer to our destination effortlessly. Once inside the gated community of Margaritaville we were welcomed by all of the personnel and handed a delicious Margarita Popsicle LOL The staff were incredibly friendly, The food absolutely delicious and the grounds were meticulous. There was never an idle hand the entire 8 days we were there. The amount of Seaweed that Mother Nature threw our way was incredible but 1. that is to be expected during the summer months and 2. The staff worked tirelessly to make sure the beaches were as clean as possible. Kudos to their efforts! We had the pleasure of staying in a swim-out room by by the S.O.S bar and we would absolutely stay in that room on another visit. This resort is a Family Friendly resort however there isn't much for the teen/tween crowd to do other than swim or walk the beach. The Parakeet Club is perfect for those little ones under 10 and the counselors I saw interacting with the kids were fun and bubbly. A shout out to Nayeli from Margaritaville and Fernando from Lomas travel for making our stay absolutely Magical! We will be back!
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Date of stay: May 2021
Room Tip: The Swim-out rooms are an incredible indulgence for both couples and families. .
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steveSalisburyMd wrote a review 16 Jun
salisbury md9 contributions14 helpful votes
i have been to Riviera Maya about 20 times. This resort had the best food .Top shelf liquor, great staff. Accomodations were very, very nice. Can- 't say enough about the people. Only negative- the sun, it was hot but the beer was cold !!
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Date of stay: June 2021
Sleep Quality
Room Tip: go for the swim up
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Debbie davis wrote a review 14 Jun
Harleysville, Pennsylvania4 contributions3 helpful votes
My husband and I visited Margaritaville Island Reserve from June 6-12. From the font desk Diego handled our room and made sure we could get into the app. Our island ambassador Christian was the best. He handled all our reservations and checked in with us all the time. Our room was clean and spacious. We originally got a room with a not do good view but they changed it for us for most of our visit. Frank and Lola's was a great Italian restaurant and my husband loved Rita's taco house. The pools were great. We did a fishing trip which I highly recommend. The staff works hard and does a great job. Overall if you like a smaller resort then this one is for you
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Date of stay: June 2021Trip type: Travelled as a couple
Response from Gerencia General, General Manager at Margaritaville Island Reserve Riviera Cancun
Responded 4 days ago
Dear Debbie L, Thank you for your wonderful review of your experiences at Margaritaville Island Reserve Riviera Cancun , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience.  There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees.  Thank you again and we look forward to your next visit to the Margaritaville Island Reserve Riviera Cancun
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lkatzwil wrote a review 10 Jun
Grand Haven, Michigan17 contributions3 helpful votes
The property is beautiful and very well maintained . The staff is kind . We had two paradise suites that were spacious . The food was fair with the exception of the Taco House which was very good . About three days in to our 9 day trip 3 out of the 4 people in our party were sick with travelers diarrhea . It lasted long enough that prescription medicine was needed . I spoke to several other families at the resort dealing with the same issue . I have been to Mexico at least 15 times and have never been sick ! I reported it to the front desk but no response , not a call to check on us zero ! The credit system is ridiculous . We received 500 credit towards each room however only a fraction can be applied to purchase . For instance if a massage is 195.00 they may let you apply 90.00 the rest you pay in cash . Most places we have stayed you use the credit to pay the full amount and are responsible for the tax and tip . One more thing why are reservations needed to for the restaurants when occupancy is 60 %.... I guess you live and learn . Moving forward our money will be spent somewhere else . Wish we had stuck with our original plan and gone to Iceland !
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Date of stay: June 2021Trip type: Travelled with family
1 Helpful vote
Response from Gerencia General, General Manager at Margaritaville Island Reserve Riviera Cancun
Responded 6 days ago
Dear lkatzwil Thank you for your recent review, we truly appreciate your feedback and please rest assured your comments have been heard. We are saddened to hear that your time with us was not as you had expected. We will be reaching out to you using the contact information you provided with your reservation. We look forward to being of assistance.
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US$330 - US$714 (Based on Average Rates for a Standard Room)
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
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Frequently Asked Questions about Margaritaville Island Reserve Riviera Cancun
Which popular attractions are close to Margaritaville Island Reserve Riviera Cancun?
Nearby attractions include Xoximilco Cancun by Xcaret (6.7 km), The library (4.4 km), and Piston Pueblo (6.0 km).
What are some of the property amenities at Margaritaville Island Reserve Riviera Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Margaritaville Island Reserve Riviera Cancun?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Margaritaville Island Reserve Riviera Cancun?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Margaritaville Island Reserve Riviera Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Margaritaville Island Reserve Riviera Cancun?
Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Bugambilias.
Are there opportunities to exercise at Margaritaville Island Reserve Riviera Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Margaritaville Island Reserve Riviera Cancun have an airport shuttle?
Yes, Margaritaville Island Reserve Riviera Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Margaritaville Island Reserve Riviera Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Margaritaville Island Reserve Riviera Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Margaritaville Island Reserve Riviera Cancun?
The staff speaks multiple languages, including English and Spanish.