Most of the stuff are not service oriented. Hotel is nice on the outside but the bedroom was very dated and bathroom horrible. The hotel is rated as 4* but it is far from that. Rooms with balconies have nice view. Breakfast is good. Parking is big.
An enjoyable hotel. The room was spacious but basic. We were disappointed to find out that there was no coffee facilities in the room. The breakfast is fine, but too much emphasis on sweets, and hardly any cheese. No soy milk as a standard.
Staying here now and ever person working here has a bad attitude. Front desk won’t help with spa. Bar person never there and bad attitude. Management needs to take control and run this place like to be a better attitude with all personnel.
We had an amazing time here! Amazing view, new super comftrable room, amazong staff- we were so sorry to leave rhis place! The location is great for day tours in tuscany- espacially in volpaia which we recommend!
We really enjoyed our stay at the hotel. The room was quite large, with enough room for our luggage and clothes. The bathroom was clean and also spacious. The reception was very kind and help us when needed. Food and drinks are decently priced for a hotel, as there is not much…