Bella Villa Prima Hotel
138 Soi 4 Moo 9, Na Kluea, Pattaya 20260 Thailand
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Avg. HK$303 /night, 10/5 - 10/6
HK$342
per night
HK$280
per night
HK$217
per night
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4.0
#5 of 29 hotels in Na KlueaLocation
Cleanliness
Service
Value
92 well-appointed rooms and suites provide stylish decorated accommodation for guests. Located in the city a few minutes walking distance to shopping center, exciting nightlife and soothing Pattaya Beach area. With the ingeniously designed furniture and facilities, it is superbly modern and comfortable for long and short-term guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Pool
Coffee shop
Game room
Taxi service
Meeting rooms
Parking
Wifi
Hot bath
Outdoor pool
Restaurant
Breakfast buffet
Spa
Massage
Salon
Baggage storage
Currency exchange
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Safe
Telephone
Microwave
Minibar
Flatscreen TV
Bath / shower
Bottled water
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English, Thai
Location
138 Soi 4 Moo 9, Na Kluea, Pattaya 20260 Thailand
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 98 out of 100
98
91 Restaurants
within 0.5 kilometers
418Reviews5Q+A65Room tips
Reviews
Traveller rating
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Detailed Reviews
I was there last April and had a good stay. They never picked me up ever. I requested several rides and it never happened. If you arrive late in the evening, it's only 2 dollars to get there. Spend the money. Don't try calling the hotel
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel was great.
Very guest friendly and professional, always caring about you. Staff was nice and always showing respect.
Big room, big smart tv, fridge with small freezer, balcony. table to eat.
Air-condition could be a bit cold, but would recommend to put on auto then it will be perfect and will turn on and off and not get to cold for throat.
I recommend this hotel :) and the customer service they give.
Very guest friendly and professional, always caring about you. Staff was nice and always showing respect.
Big room, big smart tv, fridge with small freezer, balcony. table to eat.
Air-condition could be a bit cold, but would recommend to put on auto then it will be perfect and will turn on and off and not get to cold for throat.
I recommend this hotel :) and the customer service they give.
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Date of stay: May 2024Trip type: Travelled solo
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Checked in on 30 Sept until 3 Oct, all 4 days & 3 nights were just fantastic. One of the best Hotel to stay in Pattaya nearby Beach, Food is good, location is good, the warm welcome received from Miss Kay was fantastic throughout the entire stay. Huge swimming pool to relax after hectic day, nice indian restaurants and many good massage parlous are just steps away. Nightlife is also hardly few minutes away. I am definitely going back to this hotel only again in my next year's 7 days holidays. Thanks everyone at Bella Villa Prima.
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Book it with your eyes closed on. Just book it
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is very good located and in a quiet area. The deluxe rooms are spacy and great but the mattress was a big disappointment. Too soft. We had a bad sleep. The swimming pool with Sauna is great and the staff very helpful and friendly.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BellaVillaPrima, Manager at Bella Villa Prima Hotel
Responded 23 Jan 2020
Dear Mr.Joseph Thanks for your helpful review of Bella Villa Prima ! We appreciate your feedback and we will take note of those key points to improve our hotel service. Thanks again and take care always. Best Regards, Ratree
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hotel is well located. On a quiet rd, Soi 4. 7/11, money changers and Atm, just across the road.
Quick lift.Nice pool and gym.
Has a pool table and Table tennis
Rooms are a good size, large fridge, microwave, comfy bed, good pillows.
Tv, needs more English channels.
Good sized bath, shower not so good.
Breakfast delivered to your room every morning, no buffet.
Hotel a good solid choice.
Quick lift.Nice pool and gym.
Has a pool table and Table tennis
Rooms are a good size, large fridge, microwave, comfy bed, good pillows.
Tv, needs more English channels.
Good sized bath, shower not so good.
Breakfast delivered to your room every morning, no buffet.
Hotel a good solid choice.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked a deluxe room through Hotels .Com in January for 12 March, for16 nights, when I arrived they first didnot have a booking then found it but had double booked the room. I was offered an upgrade if I paid a surcharge, which I refused as it was thier mistake.
In the end they found a junior suite, just a very plain larger room, but 3 days later they demanded I move to another room as they claimed some other guest had booked that room, but I could stay in that room if I paid a surcharge ?,all this at 7pm, despite me being in and out all day, they waited, until I was going out to dinner to spring it.
Hotel is conveniently placed but no views other than Hospital car park.
Reception staff seem only to speak Thai, but cleaning and kitchen staff very polite.
Breakfast would be good if it were hot 80% of time cold.
Like a previous reviewer I cannot understand this hotels rating, this room for instance has a roughly repaired hole in wall and, 2 broken floor tiles and furniture has seen better days.
As I could get no response from Reception staff have sent their Public Relations Manager an e-mail,
As I am still staying in the hotel be interestingif he puts his past words into action
If he does I will amend this report.
But in the meantime if you book this hotel, make sure your booking is confirmed
In the end they found a junior suite, just a very plain larger room, but 3 days later they demanded I move to another room as they claimed some other guest had booked that room, but I could stay in that room if I paid a surcharge ?,all this at 7pm, despite me being in and out all day, they waited, until I was going out to dinner to spring it.
Hotel is conveniently placed but no views other than Hospital car park.
Reception staff seem only to speak Thai, but cleaning and kitchen staff very polite.
Breakfast would be good if it were hot 80% of time cold.
Like a previous reviewer I cannot understand this hotels rating, this room for instance has a roughly repaired hole in wall and, 2 broken floor tiles and furniture has seen better days.
As I could get no response from Reception staff have sent their Public Relations Manager an e-mail,
As I am still staying in the hotel be interestingif he puts his past words into action
If he does I will amend this report.
But in the meantime if you book this hotel, make sure your booking is confirmed
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Date of stay: March 2015Trip type: Travelled solo
Value
Location
Service
Room Tip: Make sure yor room does ot have cleaers room next toit unlessyou ikeearly wake-upcall,inspect first.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had 10 days here for a break before finishing travelling. The hotel is difficult to find and taxi drivers don't know it, but the rooms are good. Loud building works next to the hotel, indifferent young reception staff that are more interested in chatting with their friends than helping guests. Room service is reasonably priced, but reception don't speak enough English to understand what you're ordeing and get it frequently wrong.
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Date of stay: February 2015
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at the Bella Villa Prima in 6 nights. Location, staff, cleanliness everything was very good and we have nothing to complain about. The breakfast selection have a great choices and the staff in the breakfast room extremely friendly and nice. This hotel is on the best place in Pattaya, away from hustle and bustle and noise. We will choose Bella Villa Prima next time when we visit Pattaya.
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Date of stay: February 2015Trip type: Travelled as a couple
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I visited Pattaya in December and had stayed at Bella Villa Prima for 3 nights and 4 days.
The hotel is very conveniently located with the Pattaya beach located at one end on the road (on which the hotel is located) and the Alcazar theater and other interesting road at the other end. It takes a 5 min walk to the Alcazar theater and a 15 min walk to the Tiffany theater. There are pretty good restaurants - including McDonalds, PizzaHut at a 5 minutes walking distance.
The hotel is pretty economical and light on the pocket! :)
The rooms are nice and cosy, bright, spacious and very clean. The hotel staff is very helpful, courteous, polite and always sported a smile on their faces. The pool is pretty big and clean, although we didn't get a chance to enjoy it during our stay.
We had breakfast included in our package and I must say it was one awesome breakfast. The spread was nearly infinite with tasty and lip smacking dishes. Though the breakfast menu used to be more or less the same everyday, we never got bored with it. Actually we couldn't have enough of it! :)
No room for any complaints... A highly recommended hotel. I would surely stay again at the same hotel on my next trip.
The hotel is very conveniently located with the Pattaya beach located at one end on the road (on which the hotel is located) and the Alcazar theater and other interesting road at the other end. It takes a 5 min walk to the Alcazar theater and a 15 min walk to the Tiffany theater. There are pretty good restaurants - including McDonalds, PizzaHut at a 5 minutes walking distance.
The hotel is pretty economical and light on the pocket! :)
The rooms are nice and cosy, bright, spacious and very clean. The hotel staff is very helpful, courteous, polite and always sported a smile on their faces. The pool is pretty big and clean, although we didn't get a chance to enjoy it during our stay.
We had breakfast included in our package and I must say it was one awesome breakfast. The spread was nearly infinite with tasty and lip smacking dishes. Though the breakfast menu used to be more or less the same everyday, we never got bored with it. Actually we couldn't have enough of it! :)
No room for any complaints... A highly recommended hotel. I would surely stay again at the same hotel on my next trip.
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Date of stay: December 2012Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BellaVillaPrima, Guest Relations Manager at Bella Villa Prima Hotel
Responded 24 Mar 2013
Dear Valued Guest, Warm greetings and thank you having choosing Bella Villa Prima as your second home here in Pattaya and for taking time to share your feedback in Trip Advisor relating to your recent stay with us. We are very pleased to read your comments and glad that you found the location and service levels of the hotel to your satisfaction. We are expecting to see you again the next time you visit Pattaya. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at the hotel for extended periods several times previously and has always been very happy with the service offered by the hotel. However, every time at checkout, an issue about the minibar and other items placed in the room, arose. We make a point of not using any of the items – some snacks, two packets of condoms and drinks in the fridge. However every time, on leaving, we were asked to pay for items which we never used There is no list provided in the room of what should be in the fridge or in the room, so it is not possible to verify whether that the items are present on check in. These issues were previously cleared up after discussion. It however leaves a bitter taste when after having stayed at the hotel for 3 weeks or more, to be “accused” of taking a coke or a bottle of water.
In January/February 2017 we stayed at the hotel again for 23 days. On arrival we were asked to pay a deposit of bath 500; a new arrangement but not unique as many other Thai hotels have a similar system. We had to check out on a Sunday and on the Friday, checked with the front desk whether there were any charges to be paid. The reason was that we have ordered ice several time for the room which we paid the delivery person in cash, but in the past these payments did not always reach the front desk. Perhaps the delivery service thought the full amount was a tip. On the Friday we were informed that there were no outstanding amounts. Which was strange as we used the laundry service once and signed for one small bucket of ice - baht 15
On Sunday we checked out 40 minutes before the time for which the transfer was booked. The check out went smoothly until I asked for the deposit to be returned. We were then informed that bath 495 was due for a nail product which we used. No such product was ever in the room – I would have noticed as I stayed more that 3 weeks! After discussion, the cleaning person was called and we were taken to the room where the manager searched the room (on top of cupboards and under the bed) for the nail preparation. A discussion in Thai took place between the manager and the cleaning lady and it appeared as if she was going to be held responsible for payment.
Assuming the matter closed but unhappy that the cleaner (a very nice person) had to pay, we thought the matter settled. However, new charges now appeared; two imported beers having been consumed, water and most amazingly a packet of condoms. We are not sex tourists and elderly, one of us almost 80 years old. So the issue about the condoms is perhaps a backhanded compliment.
We disputed that we used the items. Further animated discussion with the cleaner. By this time the transfer had arrived. We were told that when we “used” the items a written invoice would have been put in the room. No bill was ever placed it the room. Grudgingly the deposit was returned with once again I think, the cleaner having been informed that she would need to pay.
We left the hotel feeling very upset, vowing not to return. This is a pity because the hotel is overall very good and very well situated and other accommodation in the area with kitchen facilities, difficult to find.
The hotel should provided list of all payable items in the room so guest can check on check in.
We might in desperation stay at the hotel again. However, I will insist on check in that every one of the payable items is removed from the room before moving in.
I therefore, almost reluctantly, give this hotel one star because of the check out unpleasantness.
In January/February 2017 we stayed at the hotel again for 23 days. On arrival we were asked to pay a deposit of bath 500; a new arrangement but not unique as many other Thai hotels have a similar system. We had to check out on a Sunday and on the Friday, checked with the front desk whether there were any charges to be paid. The reason was that we have ordered ice several time for the room which we paid the delivery person in cash, but in the past these payments did not always reach the front desk. Perhaps the delivery service thought the full amount was a tip. On the Friday we were informed that there were no outstanding amounts. Which was strange as we used the laundry service once and signed for one small bucket of ice - baht 15
On Sunday we checked out 40 minutes before the time for which the transfer was booked. The check out went smoothly until I asked for the deposit to be returned. We were then informed that bath 495 was due for a nail product which we used. No such product was ever in the room – I would have noticed as I stayed more that 3 weeks! After discussion, the cleaning person was called and we were taken to the room where the manager searched the room (on top of cupboards and under the bed) for the nail preparation. A discussion in Thai took place between the manager and the cleaning lady and it appeared as if she was going to be held responsible for payment.
Assuming the matter closed but unhappy that the cleaner (a very nice person) had to pay, we thought the matter settled. However, new charges now appeared; two imported beers having been consumed, water and most amazingly a packet of condoms. We are not sex tourists and elderly, one of us almost 80 years old. So the issue about the condoms is perhaps a backhanded compliment.
We disputed that we used the items. Further animated discussion with the cleaner. By this time the transfer had arrived. We were told that when we “used” the items a written invoice would have been put in the room. No bill was ever placed it the room. Grudgingly the deposit was returned with once again I think, the cleaner having been informed that she would need to pay.
We left the hotel feeling very upset, vowing not to return. This is a pity because the hotel is overall very good and very well situated and other accommodation in the area with kitchen facilities, difficult to find.
The hotel should provided list of all payable items in the room so guest can check on check in.
We might in desperation stay at the hotel again. However, I will insist on check in that every one of the payable items is removed from the room before moving in.
I therefore, almost reluctantly, give this hotel one star because of the check out unpleasantness.
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Date of stay: January 2017Trip type: Travelled as a couple
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BellaVillaPrima, Front Office Manager at Bella Villa Prima Hotel
Responded 9 Feb 2017
Dear Chris, Thank you for giving us your feedback. We apologize to what happen the last time you check out in our hotel. It’s our fault that we didn't verify everything that leads to misunderstanding in checking out and took some time to resolve the issues. We are also sorry that you were not informed ahead of time about the Mini bar. Each room do have Mini bar list with its corresponding prices next to the Menu which is placed on the table so that all guest will know about it. We will do our best to avoid the same scenario in the future and we are hoping you give us another chance to serve you again on your next vacation. Best Regards, Ratree Kiniyom
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear Sir/Madam
Thank you for your valued inquiry with us. Our Hotel sell Room Only and Room with Breakfast. You can choose to whichever you prefer. Regarding the description in tripadvisor, we will double check it and correct necessary action. We apologize for the inconvenience and confusion.
We are sorry to hear also about the issues Chris had while checking out. We are doing our best to improve our quality service and we will make sure that this will not gonna happen again in the future. Thank you and take care!
Hi! Yes you can bring a guest to your room, we just need her ID or passport. Thanks!
Renovation is finished. Sometimes we have repair or maintainence only.
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PRICE RANGE
HK$241 - HK$365 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChonburi ProvincePattayaNa Kluea
NUMBER OF ROOMS
92
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Bella Villa Prima Hotel
What are some of the property amenities at Bella Villa Prima Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Bella Villa Prima Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bella Villa Prima Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Bella Villa Prima Hotel?
Yes, free parking is available to guests.
Are there opportunities to exercise at Bella Villa Prima Hotel?
Yes, guests have access to a pool and a sauna during their stay.
Are any cleaning services offered at Bella Villa Prima Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Bella Villa Prima Hotel?
The staff speaks multiple languages, including English and Thai.