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My wife and I spend 6 nights at the Ritz in Kapalua. I have watched Kapalua on TV when they have the PGA golf tournament at the Planatation Course. It is a beautiful area. When we decided to go to Maui, we decided to try...More
I was so excited to finally stay at a Ritz! We are well traveled & have stayed in very nice places, but had never stayed at a Ritz. It felt just like a typical Marriott. I didn’t notice anything different or special about the hotel....More
A few things I didn’t know about Maui and Kapalua. First off, if you go in March bring layers... If you are staying at the Kapalua Ritz, there are not a lot of places within walking distance. The Honolua Store and the Taverna are nearby....More
Love this hotel, wow! Top notch suite with breathtaking views. I loved the pines! Plenty of room and comfy bed. Big kitchen. I wish there was some welcome gift for kids like most places do. A shirt, stuffed animal, sand toys or something. The virgin...More
Just spent 5 nights there and couldn't be more disappointed. The rooms are basic hotels rooms, nothing special like resort casitas at similar places. Besides everything being grossly overpriced ($24 for a basic hamburger and $20 for a drink). The level of service sucked. Checked...More
3 Thank Mark F
Response from The Ritz Carlto... K, Manager at The Ritz-Carlton, KapaluaResponded 3 days ago
Aloha Mark – we are very disappointed to hear about your experience as this is certainly not typical of the level of service provided by our Ladies and Gentlemen. Your feedback is incredibly important to us, and we would appreciate an opportunity to discuss any...More
Best place for Car rental on Maui is at the airport when you arrive. Need a car on Maui since everything is far apart. The Villas are about 35-45 minute drive from the airport and shuttles are not typical.