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The Ritz-Carlton, Kapalua

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Traveller (2643)
Room & Suite (664)
Pool & Beach (589)
Overview
  • Excellent66%
  • Very good19%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“the banyan tree”(230 reviews)
“club level”(198 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
All hotel details
Reviews (3,764)
Filter reviews
3,629 results
Traveller rating
2,376
685
330
149
89
Traveller type
Time of year
LanguageEnglish
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2,376
685
330
149
89
Show reviews that mention
All reviewsthe banyan treeclub levelresidential suiteburger shackhonolua storesushi restaurantterrace restaurantour honeymoonkapalua areafour seasonsdt fleming beachcoastal trailplantation housegeneral storelobby barbeautiful propertypool staff
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1 - 5 of 3,629 reviews
Reviewed 2 days ago via mobile

I booked this hotel because I was wrongly under the impression it was a beach-access hotel. It is, but the water is quite far from the property - maybe 1/4 mile- and the small beach area itself isn’t very conducive for actually getting in the...More

Thank Bill M
Reviewed 3 days ago

My partner and I spent 7 nights here late August and what started off as a little frustrating start to the stay, the Ritz staff turned it around in no time.! Upon checking in to our room we were greeted with an exceptionally loud amount...More

Thank Danny W
Reviewed 3 days ago

Property was very nice. Staff was helpful and friendly. Rooms are spacious with some really nice amenities like a Nespresso maker, separate shower/bath, and private balconies. Staff did go above and beyond for us when we had a late flight and they made the great...More

Thank EvanBecker
Reviewed 3 days ago

As a family of 6 we spent 8 days at this hotel - Maui was also visited by Hurricane Lane at the same time. We had a Garden View Suite and were not disappointed- lush laws ,trees and flowers. Our suite was spacious,clean and modern...More

1  Thank Maria L
Reviewed 5 days ago

Stayed there for 6 nights during hurricane Lane. The hotel is very nice and classy. The hotel garden etc. is amazing - in my opinion one of the most beautiful parts of Maui. However, I would not be willing to pay $400 and up for...More

2  Thank Christian S
View more reviews
About
Description
Nestled on 54 acres in Kapalua, Maui, Hawaii, The Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, warm ...More wood floors, travertine bathrooms, flat-screen televisions and Hawaiian-inspired artwork. The spa beckons with treatment rooms framed by private garden showers, volcanic stone grottoes, heat therapies, and a fitness center with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment offers all levels activities from land to sea. Also featured are six restaurants, indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. It is enveloped by picturesque Kapalua Resort’s two championship golf courses, dining and a century-old pineapple plantation. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Free Internet
Spa
Room Service
Bar/Lounge
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Free Parking
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
463
Price range
US$424 - US$1,862 (Based on Average Rates for a Standard Room)
Also Known As
Ritz-Carlton, Kapalua Hotel Kapalua
,
Ritz Carlton Maui
,
Ritz-Carlton Lahaina
,
Ritz Lahaina
,
Lahaina Ritz-Carlton
Location
United States > Hawaii > Maui > Kapalua
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
463
Price range
US$424 - US$1,862 (Based on Average Rates for a Standard Room)
Also Known As
Ritz-Carlton, Kapalua Hotel Kapalua
,
Ritz Carlton Maui
,
Ritz-Carlton Lahaina
,
Ritz Lahaina
,
Lahaina Ritz-Carlton
Location
United States > Hawaii > Maui > Kapalua
Photos
Traveller (2,643)
Room & Suite (664)
Pool & Beach (589)
Dining (178)
Amenities (75)
Family and Play Areas (43)
Business Centre & Event Rooms (5)
Nearby
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The Mauian Hotel on Napili Beach
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Nearby RestaurantsSee all 1,030 restaurants in Maui
Merriman's
3,073 reviews
1.42 km away
Sansei Seafood Restaurant & Sushi Bar
1,936 reviews
.38 km away
Plantation House Restaurant
1,375 reviews
1.54 km away
The Banyan Tree
385 reviews
.10 km away
Nearby AttractionsSee all 1,191 attractions in Maui
Kapalua Beach
1,039 reviews
.09 km away
Dragon's Teeth
340 reviews
.55 km away
D.T. Fleming Beach Park
644 reviews
.41 km away
The Ritz-Carlton Spa, Kapalua
118 reviews
.09 km away
Questions & Answers
Ask a question
alexalmonte707
10 September 2018|
Answer
Response from Joanne H | Reviewed this property |
We had a car so not sure about the shuttle bus. They did take you to Kanapali for shopping though. If you book a double room, its for 2 if you have more, technically you pay for the extra person. Not sure about check in... More
0
Votes
travelingRN40
28 August 2018|
AnswerShow all 5 answers
Response from ralphw447 | Reviewed this property |
Not anymore
1
Vote
Escape162467
26 August 2018|
AnswerShow all 3 answers
Response from Joanne H | Reviewed this property |
I believe you should call the resort to make sure all amenities are available to you after the storm and fire.
0
Votes
Room Tips
"Ask if construction is still going ahead before booking."
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"2-bedroom suites offered tons of space for 5. Higher floors = better views."
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"Upgrade to suite if traveling with kids! You will love it!"
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"Residential suites have kitchen facilities"
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