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The Ritz-Carlton, Kapalua

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Traveller (2580)
Room & Suite (615)
Pool & Beach (526)
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Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“the banyan tree”(231 reviews)
“club level”(205 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
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Reviews (3,691)
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3,559 results
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2,330
670
322
149
88
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2,330
670
322
149
88
Show reviews that mention
All reviewsthe banyan treeclub levelresidential suiteburger shackhonolua storesushi restaurantterrace restaurantour honeymoonkapalua areadt fleming beachfour seasonspineapple grillcoastal trailplantation housegeneral storelobby barbeautiful property
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1 - 5 of 3,559 reviews
Reviewed yesterday via mobile

Excellent hotel, location and close to the best beach in Maui. Great staff and excellent concierge service made our trip very memorable. Set up Haleakala bike ride, Luau and gave valuable tips for Hana.

Thank jnofal
Reviewed 2 days ago

Just spent a glorious week at this beautiful resort and experienced nothing but first class service from the always smiling staff who really project the Aloha spirit. The resort itself is well kept with beautiful flowers and plants everywhere. A delightful breeze is always present...More

1  Thank marlboro1
Reviewed 3 days ago via mobile

We enjoyed the resort very much. 5 star 1st class 👍 Great pools & beach with a terrific hiking trail over lava along the beach. Excellent food and service but, as you could imagine, very pricey. A bit rainy location as close by Lahaina was...More

Thank mauiwolf3
Reviewed 4 days ago

Dinner at the Banyan Tree, lounging poolside in a spacious cabana, enjoying breakfast in the Club Lounge, sipping wine on our balcony.....this property was a perfect location for our dual birthdays for husband and me. The staff is exceptional and so caring...just the perfect amount...More

1  Thank Sandy T
Reviewed 4 days ago

This is my fourth visit to this wonderful resort and I dare say that it is better than ever! The property has the most enviable location in Maui and the service is excellent. We have always stayed in a residential suite and with the recent...More

Thank MMinVA1
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$470 - US$1,453 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$470 - US$1,453 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2580)
Room & Suite (615)
Pool & Beach (526)
Dining (166)
Amenities (75)
Family and Play Areas (44)
Business Centre & Event Rooms (5)
Questions & Answers
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irah62
14 May 2018|
AnswerShow all 4 answers
Response from woodsstock | Reviewed this property |
Hanaloa Bay is fantastic. Go snorkeling there on a sunny day. It's a bit of a hike getting there but worth it. Hike the Kapalua Coastal Trail all the way to the end. Jump off a cliff into the ocean or bring something to... More
0
Votes
Amanda P
21 April 2018|
AnswerShow all 5 answers
Response from Cathy0411 | Reviewed this property |
I have stayed in both and would choose the residential suite. The club level amenities are nice, but breakfast was the only really decent food presentation. You can walk 2 minutes to the Honolua store where they serve... More
1
Vote
EdinaGirl
23 March 2018|
AnswerShow all 16 answers
Response from Eric W | Reviewed this property |
Yes, it sure was the week I was there. And oftentimes it was rainy in Kapalua but clear in Kaanapali.
1
Vote
Room Tips
"If you can afford it, splurge on the suite or ocean view room."
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"Rooms on the Club Level include five different food services throughout the day. Definitely worth it."
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"Go for the residential suite if you can! Costso offers great rates and packages!"
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"Would definitely book a Club level room"
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