Residence Inn Chicago Lake Forest/Mettawa
26325 N Riverwoods Boulevard, Mettawa, IL 60045
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Dining (9)
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Avg. HK$1,017 /night, 10/5 - 10/6
HK$1,918
per night
HK$1,421
per night
HK$924
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
4.5
#1 of 1 hotels in MettawaLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Kid-friendly buffet
Snack bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Wardrobe / wardrobe
Kitchenette
Microwave
Flatscreen TV
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Location
26325 N Riverwoods Boulevard, Mettawa, IL 60045
Getting there
623 Restaurants
within 10 kilometers
Reviews
4.5
388 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Residence Inn Chicago Lake Forest/Mettawa is often celebrated for its cleanliness, with guests lauding the meticulous upkeep of rooms and common spaces. Many regard the hotel as offering excellent value, complemented by professional service that stands out in its price bracket. The complimentary breakfast, with its variety and freshness, is a highlight, as are the hotel's amenities that enhance guest comfort.
Friendly and personalized service are hallmarks here, while the strategic location is frequently praised for its convenience. Although the spacious rooms are a plus, some guests suggest they could benefit from updates. The cozy atmosphere and home-like feel, complete with comfortable furnishings and a well-equipped kitchen, also receive positive mentions.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Satisfying
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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388Reviews3Q+A61Room tips
Traveller rating
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Detailed Reviews
I've stayed at this residence inn for the last 6 months. Miriam, Patricia, Maria, and Jared have made my stay here enjoyable and comfortable. My company offered me a corporate apartment in the start of my assignment however because of the great service this team provided I was inclined to stay with them. Often times I would miss breakfast due to work hours running long, I would come back to my room with breakfast covered and waiting for me at my table. This team is genuinely nice.
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Date of stay: June 2022Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luigi DeMarchi, General Manager at Residence Inn Chicago Lake Forest/Mettawa
Responded 9 Aug 2022
Thank you for your review of our hotel. What truly sets us apart from the competition is our staff. I am fortunate to be surrounded with so many associates that truly provide genuine care to our guests every day. Thank you for recognizing the teams efforts it is appreciated. We look forward to serving you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Another good stay at the Residence Inn by Marriott in Mettawa/Lake Forest IL.
I know I wrote a glowing review back in July, yet I’m back and found there’s been a few upgrades and improvements. For one, all new beds and the in-house computer/business area have been upgraded as well.
As usual, Stephanie is at the Front Desk, effective and efficiently helping every guest. Ariel is back, and as a team the two of them are able to satisfy any request. When you stay (live) here for a week you interact with the staff at all times of day. I’ve got to give a nod to Francisco for knowing any change to my stay or reservation requires a few steps more than just a click of a mouse and he saves me every time from my error of walking away, only to come back to remedy my hast to rush through the process. From knowing and understanding the Key Card system to asking if all my needs are being met when passing the Front Desk on my way in or out. And Carin who was relatively new in July, is now commandeering the comings and goings of guests with expertise and her smile.
One can’t stay here for more than two days at Breakfast Service without meeting Miriam or Maria. Maria does all she can to accommodate guests requests while Miriam engages with everyone as if she’s known them for decades. Between the two of them, it’s like being home again, yet with two doting mothers.
These are the things that make this place my ‘go-to’ when in the area for business or visiting friends.
Thank you to everyone.
Gregory
I know I wrote a glowing review back in July, yet I’m back and found there’s been a few upgrades and improvements. For one, all new beds and the in-house computer/business area have been upgraded as well.
As usual, Stephanie is at the Front Desk, effective and efficiently helping every guest. Ariel is back, and as a team the two of them are able to satisfy any request. When you stay (live) here for a week you interact with the staff at all times of day. I’ve got to give a nod to Francisco for knowing any change to my stay or reservation requires a few steps more than just a click of a mouse and he saves me every time from my error of walking away, only to come back to remedy my hast to rush through the process. From knowing and understanding the Key Card system to asking if all my needs are being met when passing the Front Desk on my way in or out. And Carin who was relatively new in July, is now commandeering the comings and goings of guests with expertise and her smile.
One can’t stay here for more than two days at Breakfast Service without meeting Miriam or Maria. Maria does all she can to accommodate guests requests while Miriam engages with everyone as if she’s known them for decades. Between the two of them, it’s like being home again, yet with two doting mothers.
These are the things that make this place my ‘go-to’ when in the area for business or visiting friends.
Thank you to everyone.
Gregory
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephanie Flores, Guest Services / Front Office at Residence Inn Chicago Lake Forest/Mettawa
Responded 7 Dec 2021
Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We will ensure each team member mentioned is recognized for going above and beyond! We are esteemed you had a pleasant stay. We hope to see you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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In general the Hotel offered me a great service. Especially the daily breakfast prepared by Miriam and Patricia always came with fresh food, clear tables. enough from everything you where looking for to have a great hot breakfast and a good atmosphere, which welcomes you to a perfect start for the day, Best regards Michael
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are regular residents of this hotel throughout 2018, 2019, and this year, 2020. The hotel and staff fit our needs and we are treated like friends. We have had a truly professional experience throughout our stay and highly recommend it. Every member of management and staff have gone above and beyond. Somehow we got lucky. Just the other day as I was picking up both extra linen and also noticed a couple recently delivered parcels at the reception desk, MIGUEL, the Chef extraordinaire volunteered to help me, a senior citizen, and walked with me back to our suites. A thousand thanks.
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Date of stay: January 2020
Value
Service
Sleep Quality
Room Tip: Rooms by the exit doors are great if you have a lot of luggage. Rooms on west side of hotel are...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General M, General Manager at Residence Inn Chicago Lake Forest/Mettawa
Responded 13 Jan 2020
Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay. We hope to see you soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you are concerned about COVID, don't stay here. The front desk staff is not enforcing Marriott's own mask policy that is clearly identified throughout the hotel. I had to leave my room 4 times today and each time I left my room there were several people in the hotel lobby without wearing masks and I had to walk past them to get out the main door. This place is a free for all.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katelynne Kurtz, Guest Services / Front Office at Residence Inn Chicago Lake Forest/Mettawa
Responded 7 Sept 2020
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I always look forward to the breakfast that hotels serve and this location stood out to me because of the service I was given. Miriam and Patty were able to get me anything I needed, which wasn’t immediately available, and they took care of clearing my table every day that I was here. Definitely made me feel welcome and comfortable.
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Date of stay: December 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I just wanted to send praise to the staff! From the greeting of Gizelle to the great Miriam and Patricia at breakfast, these folks were pleasant and eager to do a good job. I definitely noticed when Miriam came back and was making breakfast because her attention to details was impressive. The food was a step above the usual.
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luigi DeMarchi, General Manager at Residence Inn Chicago Lake Forest/Mettawa
Responded 3 Feb 2022
Thank you for taking the time to review your experience at our hotel. I am fortunate to work alongside such an amazing team. Thank you recognizing the efforts of our associates, they do their best to make sure our guests are taken care of every day, I will make sure that they are recognized for their efforts. We appreciate your business and look forward to being your hotel of choice in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed here from June 25th through August 5th 2023. It was a wonderful experience starting from when we checked in through when we checked out. We had a one bedroom accommodation. I want to give high praises to our housekeeper Gabby who went over and above to make sure that we had a huge supply of towels. I also want to give a huge shout out to Miriam and Patty who work in the kitchen. They provided a terrific breakfast every morning. The food that was hot was hot and the cold items were cold and not luke warm. The front desk staff were very friendly and helpful. I highly recommend staying here whether it is for one night or longer. It is almost like being in your own home. If I ever have the need to stay here again or if I have out-of-town guests visiting me I wouldn't hesitate booking us or them here. Thank you again for making this a memorable experience.
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for my son’s Navy graduation. Great location. Quick drive to Great Lakes and short drive to tons of great restaurants, shopping and groceries. The hotel staff is amazing, friendly and helpful. Miriam who staffed breakfast was great and allowed for breakfast to stay open a little later just to ensure we ate since we were driving my son back and forth from the base. Front desk staff was professional and accommodating. Rooms while a bit dated and small issues that come with older rooms were large and comfortable and allowed for us to enjoy family time. Rooms were clean and well stocked.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Being a long term guest, the hotel room is my home. The housekeeping staff have been exceptional, in particular Patricia Aguilera. Patricia works in with my schedule and is always super polite. She always has a smile and her attention to detail in my room is outstanding. I know she is always busy but whatever I need, she is more than happy to action. She also thinks about what I might need, and will ask or just provide those items in my room. Exceptional staff member.
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Date of stay: September 2022Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lou DeMarchi, General Manager at Residence Inn Chicago Lake Forest/Mettawa
Responded 14 Oct 2022
Thank you for taking the time to review your experience at our hotel. We are fortunate to have Patricia on our team. Patricia takes a lot of pride in making sure that our guest rooms are clean and well stocked with all of the necessary amenities. We appreciate your business and look forward to being your home as long as you may need us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have never seen a cat there but I would imagine they allow them, they allow dogs. And cats are much better than dogs. :)
The hotel allows pets. I don't know whether there is an extra free. No pets were allowed to freely roam.
Yes, breakfast is included. They offer scrambled eggs, breakfast potatoes, sausage patty, links and bacon. They have cut cantaloupe and honey dew melons, grapes, and whole fruit apples, oranges and bananas. They have assorted breads including raisin bread and english muffins that you can toast. They have yogurt, cereal and milk, sometimes oatmeal and a variety of juices. So, I think they offer a great breakfast everyday. The quality is very good. The cook takes special care to keep guests happy and satisfied. When I stayed here in July and August 2021 there were several wedding parties in the hotel and they all seemed pretty pleased with the food, service and accommodations. I was very pleased. Congrats on your upcoming wedding!
"Some rooms receive highway traffic noise. Request a room on the quiet side of building if you are a light sleeper."Read full review
"Located just off the tollway at route 60 gives excellent access to travel to your destination. All of our business was done in Waukegan."Read full review
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PRICE RANGE
HK$1,087 - HK$1,390 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn chicago lake forest / mettawa hotel lake forest, lake forest residence inn, residence inn lake forest
LOCATION
United StatesIllinoisLake CountyMettawa
NUMBER OF ROOMS
130
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingRESIDENCE INN CHICAGO LAKE FOREST/METTAWA - Updated 2024
Frequently Asked Questions about Residence Inn Chicago Lake Forest/Mettawa
Which popular attractions are close to Residence Inn Chicago Lake Forest/Mettawa?
Nearby attractions include Marriott Theatre (5.4 km), Market Square (5.5 km), and Marytown - The National Shrine of St. Maximilian Kolbe (7.4 km).
What are some of the property amenities at Residence Inn Chicago Lake Forest/Mettawa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Residence Inn Chicago Lake Forest/Mettawa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Chicago Lake Forest/Mettawa?
Guests can enjoy free breakfast, barbeque facilities, and a snack bar during their stay.
Is parking available at Residence Inn Chicago Lake Forest/Mettawa?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn Chicago Lake Forest/Mettawa?
Conveniently located restaurants include Wildfire, Walker Brothers, and Francesca's Intimo.
Are there opportunities to exercise at Residence Inn Chicago Lake Forest/Mettawa?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn Chicago Lake Forest/Mettawa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Chicago Lake Forest/Mettawa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Chicago Lake Forest/Mettawa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Residence Inn Chicago Lake Forest/Mettawa?
The staff speaks multiple languages, including English and Spanish.