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We recently stayed here when we went down a day early for cruise that we were taking. The hotel was nice and in a decent location. We didn't have any issues are all it was perfect for what we were looking for. I will definitely...More
Excellent service by Allison and Crystal at the front desk. Allison helped us out by telling us to go to Lakeside Mall for shopping. Loved the cookies that Crystal baked. Nice, ice cold water at the front desk too. Tremendous gym, you can get a...More
Probably the worst hotel I've stayed at for the last 10 years. Took over a half hour to check in. The sheets had 6-7 long stringy black hairs on each bed with yellowish sheets. Hairs on the blankets too. When we told the front desk,...More
Awful awful experience in this hotel. I had made a reservation during evacuation from Irma, and cancel one of the nights. They did not accept the cancellation, even though we were complying with the policy. They have charged me not once but several nights, and...More
I would have given this hotel much higher ratings however there was the worse smell in the room. The staff helped the best way possible to remove the smell however it didn't work. So the Staff was excellent and the room was excellent but the...More
Thank Jason W
Management response:Responded 26 September 2017
Dear Valued Guest,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and...More