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Best Western Hotel Schlossmuehle

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Kaiser-Otto-Str. 28, 06484 Quedlinburg, Saxony-Anhalt Germany
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Traveller (134)
Room & Suite (87)
Dining (26)

About

#3 of 21 hotels in Quedlinburg
Location
Cleanliness
Service
Value
Welcome to our BEST WESTERN Hotel Schlossmuehle in the historical UNESCO town of Quedlinburg. Only a short walk from the hotel you will find the historic old town with its 1200 half-timbered houses dating back several centuries. The winding streets and small squares that constantly invite you to linger. As one of Europe's largest area monuments and former imperial residence in our city, in the north of the Harz is always a good starting point for an unforgettable stay. Its historical castle mill is equivalent to the modern standard with a human soul. From the large courtyard terrace with a charming fountain, you have a clear picture of the castle and church. Additionally, you will find the ideal location between the Schlossberg, convent garden and Bruhl-Park.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Bicycle rental
Hiking
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Taxi service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Desk
Fireplace
Housekeeping
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Mid-range
Languages Spoken
English, German
320Reviews1Q+A8Room tips
Traveller rating
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Popular mentions
Kas wrote a review Jul 2021
6 contributions1 helpful vote
Let's start with all the positives. The location is stunning. The building itself wonderful and the atmosphere just great. I'm in love with Quedlinburg. The hotel restaurant, especially the outdoor area, really peaceful. On the day we arrived there was chilled and charming live music. On the more negative side... my sheets were clean but with visible dark stains. Something similar happened to me in Amsterdam a couple of years back. At breakfast one of the staff members kept wearing her mask under the nose. During check in we were given incorrect information which resulted with us not being prepared to have extra cost (the receptionist specifically said it was free for the hotel guests). At check out, the receptionist Mohamed, almost laugh at us and didn't even try to help us. It wasn't about the cost itself as it wasn't much (~30eur) but we felt cheated. I guess Best Western doesn't offer the service it used to as a 4 star hotel.
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from Simone Gwosdz, Geschäftsführer at Best Western Hotel Schlossmuehle
Responded 15 Aug 2021
Dear Kasia, Thank you for your feedback. We really appreciate that you are so open and honest. We are really sorry that you did not enjoy your last visit in our hotel. We can absolutely understand your criticism, it shouldn't have happened that way. We would like to apologize to you for this. We're doing our best to make sure that it doesn't happen again. Greetings from the team at the Best Western Hotel Schlossmühle in Quedlinburg.
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Usonvacay wrote a review Jul 2021
Wiesbaden, Germany5 contributions2 helpful votes
Wonderful town to visit. Staff was wonderful and hotel was great place to come back and rest before exploring more of the town. Enjoyed our stay. Was hot outside and the AC was nice. Breakfast was great.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Simone Gwosdz, Geschäftsführer at Best Western Hotel Schlossmuehle
Responded 13 Jul 2021
Dear Holly, Thank you so much for your good evaluation. We are very happy that you enjoyed your stay in our hotel. We hope we will see you soon. Have a nice day and kind regards from Best Western Hotel Schlossmühle in Quedlinburg.
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FOL-1003 wrote a review Sep 2020
Berlin, Germany1704 contributions872 helpful votes
basically, you gfet wshat you look for, a room close to the Schlossberg, and friendly staff, however the charge was excessive - and when you pay 160 euro + for a room there is alot more you could expect, a bit of lovely deco, a free bottel of water, maybe, or even a warm thankyou
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Date of stay: September 2020
Rooms
Location
Service
2 Helpful votes
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Response from Mandy Brandes, Geschäftsführer at Best Western Hotel Schlossmuehle
Responded 12 Oct 2020
Dear Guest, Thank you for taking time to evaluate us. We are pleased that you have chosen our location for your trip to Germany. It is all the more regrettable that you were not satisfied with our services during your stay. Next time, please contact our reception staff if you wish to have a bottle of water in your room or other amenities. Until then, we wish you all the best and send warm greetings from Best Western Hotel Schlossmühle in Quedlinburg.
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NemoTraveler wrote a review Sep 2020
Aarhus, Denmark381 contributions177 helpful votes
Stayed one night on a road trip to Germany. We chose the hotel due to positive reviews on Tripadvisor. The location in the southern part of Quedlinburg is very good, as all sights are within walking distance. Also, the hotel offers parking across the street (Kaiser-Otto-Strasse) at EUR 7 per day (according to the hotel site it should be 5, but is actually 7, which is still okay). The traffic at the Kaiser-Otto-Strasse is rather busy, but our room faced the nice courtyard and this was no issue. Nice lobby area and friendly staff both at the front desk and in the restaurant. No city map was offered, but we asked and got one. Our comfort room was spacious and quiet, and equipped with safe, but no a/c. According to the hotel site coffee and tea is available too, but it turned out that it is only available on request, which is okay. The included buffet breakfast was very good with several choices of high quality. Some guests seemed to have some trouble in following the arrows around the restaurant, but by and large this was well managed by the staff. Quedlinburg has several interesting sights and we would definitely like to come back to this hotel.
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Date of stay: August 2020
Rooms
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Service
1 Helpful vote
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Response from Mandy Brandes, Geschäftsführer at Best Western Hotel Schlossmuehle
Responded 14 Sep 2020
Dear Nemo Traveler, Thank you very much for your good evaluation. It was a pleasure for us to have you here and we hope we will see you again. Kind regards from Best Western Hotel Schlossmühle in Quedlinburg.
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PvE1964 wrote a review Jul 2020
Ridderkerk, The Netherlands56 contributions19 helpful votes
The hotel is located near alt-stadt. Parking across the street. We had a room in the separate building. The rooms that are close to the road are somewhat noisy. Breakfast is good with suffient choices. Beds were too soft for our liking.
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Review collected in partnership with Best Western
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
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Response from Mandy Brandes, Geschäftsführer at Best Western Hotel Schlossmuehle
Responded 1 Sep 2020
Dear Guest, Thank you very much for your good evaluation and your comments. We hope we will see you again and wish you all the best. Your Best Western Hotel Schlossmühle in Quedlinburg.
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PRICE RANGE
US$91 - US$153 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN PLUS Hotel Schlossmuehle
LOCATION
GermanySaxony-AnhaltQuedlinburg
NUMBER OF ROOMS
102
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Frequently Asked Questions about Best Western Hotel Schlossmuehle
Which popular attractions are close to Best Western Hotel Schlossmuehle?
Nearby attractions include Quedlinburg Schloss (0.2 km), Church of St. Servatius (0.1 km), and Der Münzenberg (0.3 km).
What are some of the property amenities at Best Western Hotel Schlossmuehle?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Best Western Hotel Schlossmuehle?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Best Western Hotel Schlossmuehle?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Hotel Schlossmuehle?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Best Western Hotel Schlossmuehle?
Conveniently located restaurants include Schiller's, FischKate, and Brauerei Ludde Quedlinburger Brauhaus-Gasthof.
Are there opportunities to exercise at Best Western Hotel Schlossmuehle?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at Best Western Hotel Schlossmuehle?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Hotel Schlossmuehle?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Hotel Schlossmuehle offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Hotel Schlossmuehle?
The staff speaks multiple languages, including English and German.