Toscana Charme Resort

Toscana Charme Resort

Viale del Tirreno 68/B, 56128 Tirrenia, Pisa Italy
Traveller (302)
Room & Suite (139)
esterno piscina e bar
Pool & Beach (94)

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About

3.5
#5 of 8 hotels in Tirrenia
3.8 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
3.6 of 5 bubbles
Service
3.4 of 5 bubbles
Value
SENTIDO Toscana Charme Resort is built in 2018 and located in front of the white 6 km long sandy beach of Tirrenia in Tuscany (district of Calambrone). It's the ideal holiday destination for both families and couples that are looking for quietness and relaxation. In between Pisa and Livorno, Tirrenia convinces with its central location and beautiful beaches. The city of Florence is app. 80 km away, Lucca ca. 35 km. The 18-hole golf course 'Cosmopolitan' and the golf course of Tirrenia are about 3,5 km away. 116 bright and appealing rooms in a modern style for up to four guests (depends on the room category).
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Children Activities (Kid / Family Friendly)
Kids club
Wifi
Infinity pool
Rooftop pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Airport transportation
Banquet room
Meeting rooms
Concierge
Dry cleaning
Laundry service
Room features
Air conditioning
Private beach
Room service
Safe
Minibar
Flatscreen TV
Radio
Complimentary toiletries
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
City View
Business
Languages Spoken
English, French, German, Italian

Location

Viale del Tirreno 68/B, 56128 Tirrenia, Pisa Italy
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 62 out of 100
62
Gal Galilei Airport
11.7 km
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Peretola Airport
76.4 km
See all flights
338Reviews11Q+A3Room tips
Traveller rating
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Detailed Reviews
luxurylyn wrote a review Jul 2022
Edinburgh, United Kingdom43 contributions11 helpful votes
3.0 of 5 bubbles
Hotel common areas very nice and breakfast is good with coffee / omelette etc to order as well as usual buffet

Pool area was good and no problem with beds
Staff seemed friendly enough but hotel was quite impersonal

Room was very minimal which was fine and seemed very clean. Limited storage. but our bathroom was horrible. Big damp patch on ceiling and shower area just a bit Yeuch.
We arrived late and only stayed for a couple of nights so didn’t bother raising this but on this basis the room
Wasn’t worth the money. Other thing to note that the hotel is quite isolated
And cost of taxi to tirrenia is quite steep €40
For a five minute journey so be prepared to drive :cycle or scoot or stay local.
We come to this area every
Year for a few nights as soon as we arrive in Pisa and I wouldn’t chose this hotel again.
Another disappointment was that the beach wasn’t included in the room rate. This was first place we’ve stayed at (in 15 years) that has a hook up with a beach but doesn’t offer complimentary access
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eatandjudge wrote a review Sept 2019
Hyvinkaa, Finland75 contributions6 helpful votes
4.0 of 5 bubbles
I had opportunity to stay over here. Hotel reseption service is excellent from a first step. This was first time my luggage has delivered in my room. Rooms are really clean and everything works without faults. Breakfast service is weird they dont kind of like you and it shows. Breakfast is good and generous. Hotel pools are tip top clean. Beach of the hotel is amazing.
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Date of stay: September 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gghelarducci, Direttore at Toscana Charme Resort
Responded 19 Sept 2019
Dear Guest, thank you for the kind words, for the shared pleasure, for the promised and punctually arrived review. We are happy that you have spent a pleasant stay, happy to have waited for your expectations, in fact the goal is to make guests feel pampered, welcoming them with sympathy, kindness and professionalism. It is a real pleasure to know that she has enjoyed herself and appreciated all the services. We are pleased with the compliment on breakfast, one of our gems and a generous generous buttonhole flower complete with many sweet and savory choices. We look forward to welcoming you back soon. Resident Manager Toscana Charme Resort Gianluca Ghelarducci: Don't forget to visit our website in order to find out where you could stay in chain facilities located in other locations, where you can find the same approach and share our values! we wait for you to test the restaurant a la carta.
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Jeanett u wrote a review Jun 2023
Esbjerg Municipality, Denmark6 contributions
4.0 of 5 bubbles
Hotel overall is clean. But had to ask for bathsoap and toiletpaper. Terrible wifi. Our rooms were small and some things were broken.
Poolarea clean. Not 5⭐️!! More max 4⭐️. Nice beach are. But not much to do in the neighbourhood.
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Date of stay: June 2023
4.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gianluca C, Altro at Toscana Charme Resort
Responded 4 Jul 2023
Hey Jeanett, thanks for your review, I'll made some checks about the situation. We hope to see you soon another one. :)
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René wrote a review Oct 2020
8 contributions4 helpful votes
+1
1.0 of 5 bubbles
The Toscana Charme Resort hotel advertise they are a five star hotel, which it certainly is not!
I have been staying in over 300 hotels during my business and leisure life.
I have never experienced such a big hotel scam ever in my life. This hotel is max a three star hotel.
Arriving no one helped us with the baggage we had to load our baggage on to the trolley our selves and bring it down to the cellar for storage until our rooms were ready.
Hotel is brand new and built in 2018. However the electronic door key did not work for 2 of our rooms (we booked 3 rooms) two of the rooms had to get additional traditional key to be able to lock the door to the room.
We were equipped with very sharp edge plastic arm bracelet (like in hospitals) which we had to wear 24/7
Normally in a four and five star hotel you will get a bathrobe and slippers to use during your stay, none of this was offered.
There was a electric kettle with different small bags of tea and coffee flavors which was nice but when you had finished one the hotel did not refill the next day so we asked why and if we wanted more we had to pay additionally. This is a normal refill in four and five star hotels.
Arrogant staff. WiFi only working with the TV on! Meaning if you wanted to access Internet you had to make sure you had turned the TV on. Addressing this to the Front Desk they said that was not true and that WiFi was from access point outside the rooms. Even though Internet id said "Samsung TV series" and turning off the TV turned immediately off the Internet.
Paper thin walls you could hear the neighbors snoring. extremely small rooms, no place for storing your baggage. Only one bed table even it was a double bed.
We got one room with sea view just above the main pool but no balcony to enjoy the view so if you wanted to enjoy the view you had to open the curtains and look out through the windows but then everyone at the pool could see you so no privacy.

Breakfast was ok but nothing compared to a five start hotel as the Toscana Charme Resort advertise they are. Location is good very close to the beach only within one minute walk. My wife said that the hair dryer was excellent. That is unfortunately all the pro's about this hotel.
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Date of stay: July 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mikkkkey wrote a review Jul 2020
Rotterdam, The Netherlands11 contributions6 helpful votes
2.0 of 5 bubbles
+:
Location: close to beach and some nice beach restaurants.
Good bed, good roller shutters to keep the daylight out if you like.

-:
Rooms are very noisy; I woke up twice already because of a crying toddler in the room above me. You hear almost everything from the upper rooms: moving of furniture, footsteps and in the bathroom you can even hear people talking.
Light in the rooms is too bright, if you use the bathroom at night, it is as if you are in full spotlight.
Staff is not always friendly: at the restaurant (not breakfast) and bar you almost feel guilty for asking.
There is an extra charge (€25 per room per day) for using the private beach area. Also is there a charge for using beach towels an a deposit, the latter you can’t charge on the room and can’t pay by card (or at least they act as if that is a problem) must be in cash.
Staff (bar, restaurant) is not always (properly) wearing their protection masks. And hotel is very busy which is not very pleasant in these days.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LG2002 wrote a review Sept 2020
East Calder, United Kingdom33 contributions3 helpful votes
5.0 of 5 bubbles
We visited Toscana charme resort for 4 days and absolutely loved it. The staff were helpful and friendly, the pools were brilliant, especially the rooftop one, great views, lovely cocktails and fabulous music playlist, all made for a very chilled sunbathe!
We had requested a room with a balcony which we hadn’t had the option of on Expedia and the reception staff, Stefano, kindly accommodated this. It was a birthday treat so was much appreciated. The beach was quite busy but still quiet. Although you do pay extra for your beach pass this hotel is pretty reasonably priced compared to others in the area and is one of the most beautiful and clean.
Bars and restaurants were within walking distance though many were closed due to end of season.
We will definitely make an annual trip here.
Thank you! Just what we needed!
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
brintonski wrote a review Sept 2020
Singapore River, Singapore6 contributions13 helpful votes
2.0 of 5 bubbles
Positives: Rooms are clean and large, I was in a superior room. Apparently the base rooms are on the main road. So glad we went superior.

Negatives: In summary, the receptionist put it so eloquently when I complained that this hotel was more a very average three star, replying to my comment I am paying €140 per night for this . ‘You pay price for three star, what do you expect?’

Asked to speak to the Manager, just like other complaints below the receptionist simply says he is not available. In fairness better than when I complained the day before when the other receptionist simply shrugged her shoulders.

Issues:

Breakfast I counted 140 covers and 4 staff, you have nothing but cold food. Eggs, sausages, bacon all stone cold. You want warm €5 euro. Most mornings we would ask on average 3 times for a cup of tea, final day won the customer service award with the waitress simply replying ‘you ask someone else’

Gym. Let’s be honest here, three bikes and a resistance band bolted to a wall is not a gym.

Extras, everything costs extra, towels €6, €25 beach (which you are so crammed in you cannot actually move your sun beds without infringing on someone else (just google map it)

In summary and in fairness to the hotel, book it with a view this is a three star with challenges because of COVID, then you will not be disappointed. Book because it is your Honeymoon and you want something special, you will be sorely disappointed. Simply customer service does not exist here.
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Date of stay: September 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jan S wrote a review Jun 2022
Princes Risborough, United Kingdom4 contributions5 helpful votes
1.0 of 5 bubbles
What a misrepresentation it is to give this hotel five stars.

From the time we arrived at this hotel we were beyond disappointed. On arrival there was no one to help you with your luggage and only one person on reception. We were informed that to park our car would cost €18.00 per day, a sun bed on the beach was €25.00 per day and a towel, yes towel was €6.00 or a day.

The room was very small stark and minimalistic, only one bedside table and two drawers in the wardrobe. The bathroom however was lovely and very well equipped.

The pool area was pleasant but there was no bar or bar service. We went in to get our own drink (again only one member of staff) and was served it in a disposable plastic beaker. The same drink cups where still when we went for dinner two hours later!

To walk to the beach you have to walk through a series of wooden sheds, the beach bar, to get to the beds. Again no drink service here either.

Dinner was the final straw for us. Only a quarter of the tables were laid in a very minimal way. There were two members of staff working and when asked for a wine list we were told they didn’t have one, they had asked the office for a new one but it hadn’t arrived yet, so proceeded to tell us what was available. The icing on the cake was when I asked for some salt and pepper. I was shown a shelf and told I would find everything I could want was there. It consisted of sachets of salt, pepper, tomato sauce, mayonnaise etc.

How this Hotel has been given five stars is beyond us. We left the hotel first thing the following morning having found another hotel ourselves.
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Date of stay: May 2022
2.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grace C wrote a review Oct 2022
4 contributions3 helpful votes
1.0 of 5 bubbles
Quite possibly the worst hotel experience we've ever had! I could spend hours writing this review but instead please see below for highlights of our worst hotel stay yet!

Lobby lounge seating was filthy and looked like it had never been cleaned.

Mold in showers

One extremely flat pillow per person. We requested for extra pillows, these took two days to eventually arrive!

Sun loungers on their 'private beach', which they open to the public, have to be paid for 25 per day or 50 at the weekend!

Staff are unthinkably rude.

Room service doesn't exist.

Pool is lacking any type of atmosphere, if you want a drink its in a plastic cup and you have to order it in the very odd bar in the restaurant.

Breakfast is utterly poor. Sweaty cold cuts of meats and cheese. Juices that are mainly sugar syrup. Coffee is extremely bitter if there is any! Eggs are either neon yellow or green.

Did I mention the staff are rude?

They have a 'coeliac corner' during breakfast, which you would assume would be gluten free products. It is not! Massive allergen issue.

If you have a problem there is no 'sorry about this madam/sir', the first response is 'do you want to speak to a manager?'. Which when you say yes, they tell you there isn't one to talk to right now.

Sorry just to point out again, the staff, rude.

Tea and coffee in the room, but no kettle or mugs, just plastic cups?

Room door let in all the sound from the lobby every morning. Could hear every door slam at night and so barely slept all week.

Lack of toilet roll. No joke, toilet roll doesn't seem to get replaced in the room. We resorted to taking from the multiple baskets in the other toilets as there was plenty there!

The only positives are the electric bikes that you can rent locally, not through the hotel. The lovely gentleman at the beach bar. And that's about it!

Please avoid! The money they're charging and the experience you are getting is unfair and quite sad. This was my fiances first time in Italy, after listening to me hype of about how beautiful place it was for years. He was devastated and not wanting to return. Give your money to anywhere else!
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Date of stay: September 2022
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gianluca C, Altro at Toscana Charme Resort
Responded 10 Oct 2022
Hey, we read your review, please come back, I know that next time your stay with un will be much better, as usual for our customers. :)
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Mike wrote a review Sept 2020
Venice, Italy4 contributions5 helpful votes
5.0 of 5 bubbles
Great location. Awesome private beach. Friendly staff! Excellent restaurant with amazing food. Place is very clean and close to local attractions. Many shops and restaurants are within walking distance. Room size is various, but even the smallest ones feel big due to great interior design and bright colors. TV has many international programs. Internet is very fast. Definitely a place to come back over and over again!
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Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
travel4cars wrote a tip Jun 2023
Bayern77 contributions97 helpful votes
2.0 of 5 bubbles
"Have a deep look into side costs !"
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Simone B wrote a tip Aug 2022
2 contributions3 helpful votes
1.0 of 5 bubbles
"Don't go there. If you have to, don't use their parking, their restaurant or their beach. There are better and cheaper alternatives for all these services "
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gerry m wrote a tip Oct 2019
Werribee, Australia42 contributions28 helpful votes
5.0 of 5 bubbles
"Any room with a balcony"
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Not the right property for you?
There are more places to choose from in the Tirrenia area.
PRICE RANGE
HK$710 - HK$1,124 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
SENTIDO Toscana Charme Resort
LOCATION
ItalyTuscanyProvince of PisaPisaTirrenia
NUMBER OF ROOMS
116
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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TOSCANA CHARME RESORT HK$782 (H̶K̶$̶1̶,̶2̶1̶2̶)

Frequently Asked Questions about Toscana Charme Resort
Which popular attractions are close to Toscana Charme Resort?
Nearby attractions include La Tintarelleria (0.7 km), Il Paguro (0.10 km), and Spiaggia Libera (0.6 km).
What are some of the property amenities at Toscana Charme Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Toscana Charme Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Toscana Charme Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Toscana Charme Resort?
Yes, free parking is available to guests.
What are some restaurants close to Toscana Charme Resort?
Conveniently located restaurants include Ristorante La Terrazza, Osteria del Mare, and In Barca Ristorante Pizzeria.
Are there opportunities to exercise at Toscana Charme Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Toscana Charme Resort have airport transportation?
Yes, Toscana Charme Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Toscana Charme Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Toscana Charme Resort offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Toscana Charme Resort?
The staff speaks multiple languages, including English, French, German, and Italian.
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