We stayed here as a group of 2 families for our ski holiday during February half term 2020. Our room was comfortable and large, but the main issue was the lack of storage for clothing other than in the two large wardrobes where only hanging storage was available. Very few drawers or shelves for anything you don't want to hang up apart from some shelves in one of the cupboards which was very dark with no light and which already had spare blankets stored in there. The hotel advertises a pool, but it turned out this is actually the public swimming pool next door so not accessible through the hotel, although free to hotel guests with a token. The morning breakfast was lovely - the staff were really friendly. Cooked eggs were delicious. The top (5th floor) bar is a wonderful place to have an early evening drink and watch the sunset over the mountains and enjoy some local meat and cheeses. The hotel is warm and has a lovely atmosphere. All of the staff are helpful and approachable. The hotel has a link with a ski hire shop Da Rosanna where you can hire skis, boots and helmets and store them right on piste - no carrying skis anywhere the whole week! . The staff there were also incredibly helpful and this was such an easy experience it made everything even better. We would definitely come back to this hotel despite the storage issues and pool not actually being part of the hotel. These were minor and wouldn't put us off a return trip. …
We have got a family suite on the fourth floor. Wonderful room for 4 people family. Functional, clean, well decorated. Food restaurant excellent. Fair prices. Cousy atmosphere. Family hotel with very personal and good service. Afternoon happy hour salon with 360 degrees view on fifth floor - the best we have seen ever (30 years ski experience). Slopes in 5 minutes walking distance. We hired equipment near by the slopes, where we have been directed by the hotel. Al Barachin . Thanks to hotel we have got great prices. We also stored the equipment on the same place - ski in ski out. Wonderful service.
3 of us stayed in room 305 which had a bedroom and in the main room another bed (double/twin) as well as the sofabed, so in theory could have slept 6. The swimming pool is actually the town pool next door, and the hotel have to give yo a voucher to get in. The breakfast was quite basic and a few items you had to request to be cooked which is nice as it means it is fresh, however you have to pay €1 if you want a croissant. The hotel doesn't have a bar / relaxing area as such, it is all part of the restaurant. After a days skiing I like to sit in a bar and not feel I am watching people eat their food. The hotel does have a gym, kids area and a undercover garage (€10 per day) They arrange ski hire with a company right on the slopes who give an excellent service including storing shows during the day, skis and boots overnight and each morning they had our skis outside waiting for us. They even asked us to pay at the end! I paid €80 for 6 days ski and pole hire.…
The location good, only 10 min walk to the lifts. The family room was slightly bizarre, the bedroom with the bunk beds had a big pillar right in the middle of the room. Overall our stay was comfortable, we liked Davide's hospitality and the food was quite good. Only thing that was negative was that we weren't told that the hotel locks its doors at midnight so if you don't want to risk getting locked out in the middle of the night there is a way in through the garage. Information that would have been helpful before.
Fabulous location for the slopes, wonderful hosts and staff. You can buy a location but it’s the people you meet that can make or break a holiday. The Shackleton is owned by the Coda family and they took a very active role in making sure our holiday was perfect. Our room was great, the food was lovely and having a pool and Sauna right next door was a great apres ski option for us. Nothing was too much trouble. Davide especially made our visit “tranquillo”. I wouldn’t change a thing. Thanks from us to you all and see you soon.
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