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Mercure Civitavecchia Sunbay Park Hotel

Traveller (205)
360
Panoramas (34)
Room & Suite (118)

About

Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Breakfast included
Room Service
Bar/Lounge
Banquet Room
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Good to know
HOTEL STYLE
Ocean View
Great View
HOTEL CLASS

Location

Full view
Contact
Via Aurelia Sud Km 67,500, 00053, Civitavecchia Italy
Name/address in local language
Getting there
Fiumicino Airport47 km
Ciampino Airport71 km
See all nearby hotels
269Reviews
691Photos
16Q+A
15Room tips
Traveller rating
  • 68
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  • 55
  • 25
  • 22
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Popular mentions
They should pay people to stay there instead of charging people to stay. Moldy bathrooms. Dirty rooms. This place has NOTHING in close proximity. I.E. shopping, restaurants etc. and we ended up at this place because the Hotel San Giorgio SCREWED us by taking our money and then
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After making an initial booking through Booking.com I contacted the hotel to enquire about transport from the airport. Because I was unable to get any response from them I cancelled the booking a month before we were due to stay at no charge according to Booking.com. The
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Response from DirettoreSunbay, Manager at Mercure Civitavecchia Sunbay Park Hotel
Responded 4 Jan 2019
Dear Debra, I really and sincerely apologize for what happened. I'm personally checking what happened with the reservation: I'll give you the fastest feedback I can by email in the very next hours. I'm sure there should have been a lack of communications: if any amount was due, I'm completely sure we'll provide the refund. I'll get back to you privately by email Best Regards
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+4
Hotel on the beach , 10 minutes south of Civitavecchia. Good situation with sea-and yachtharbor views. Recently part of the upscale French Mercure hotelchain. Reception polite but a bit overwhelmed by the many cruise-guests. Rooms average in size, beds with reasonable soft
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Response from DirettoreSunbay, Manager at Mercure Civitavecchia Sunbay Park Hotel
Responded 29 Dec 2018
Dear roboesGistel, thanks for your time in giving us your feedback. Every opinion is useful for us in order to improve the level of the services we offer our Guests. Hoping to see you again at Mercure Civitavecchia Sunbay Park Hotel, Best Regards
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This was only for a couple of nights and having stayed at Mercure Hotels in the past I sort of knew that standard would be decent but was unfortunately disappointed with what I can only describe as "sorry state" for this once upon a time probably a gem. The entrance to the hotel
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Review collected in partnership with Accorhotels.com
Nice Pleasant Hotel just a little far from the city. Remember the 4 Euro city tax and the 25 Euro cab ride to town. Just a quaint little hotel just a little far out. Staff is friendly. Just don't eat the Octopus.
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Album Categories
All photosTravellerDining Room & SuitePool & Beach
Professional photo exclusively commissioned by TripAdvisorMercure Civitavecchia Sunbay Park Hotel
The Double Superior Room at the Sunbay Park Hotel
Professional photo exclusively commissioned by TripAdvisorMercure Civitavecchia Sunbay Park Hotel
The Triple Room at the Sunbay Park Hotel
Professional photo exclusively commissioned by TripAdvisorMercure Civitavecchia Sunbay Park Hotel
The Double Superior Room at the Sunbay Park Hotel
Professional photo exclusively commissioned by TripAdvisorMercure Civitavecchia Sunbay Park Hotel
The Double Standard Room at the Sunbay Park Hotel
yacht-harbour view
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12345623
Good Morning! Not all of them, but the majority. Looking forward to welcome you soon among our guests!
0 votes
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I would call the hotel directly and ask for their help. You would be able to find out who cleaned your room that day a well as what taxi service they use. By pinpointing the date and time you might be able to zero in on the right cab. Offering a reward might be an added incentive in having the staff really take a look see. I wish you luck.
0 votes
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Do you provide beach towels?
Good morning, I confirm that we have beach towels.
1 vote
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1234
"ask balcony with seaview"
"Choose a parking space near to your room or it is quite a walk"
"A sea view is a must, fantastic sunrise"
"There are no good rooms at this hotel"
"Don't go at all"
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123
PRICE RANGE
US$61 - US$119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunbay park civitavecchia
LOCATION
ItalyLazioProvince of RomeCivitavecchia
NUMBER OF ROOMS
60
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