Aqualand Hotel & Resort

Aqualand Hotel & Resort

A view from the balcony
Traveller (27)
Room & Suite (12)
At the Sunset
Pool & Beach (6)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

2.5
#2 of 3 resorts in Batroun
4.4 of 5 bubbles
Location
3.5 of 5 bubbles
Cleanliness
3.1 of 5 bubbles
Service
3.1 of 5 bubbles
Value
Instagram Aqualandbatroun
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Wifi
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Paid wifi
Hot bath
Outdoor pool
Restaurant
Breakfast in the room
Snack bar
Executive lounge access
Shared lounge / TV area
Sun terrace
24-hour front desk
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Wake-up service / alarm clock
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Complimentary toiletries
Minibar
Refrigerator
Room types
Bridal suite
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Mid-range
Languages Spoken
English, French, Russian, Spanish and 3 more

Location

Batroun Old Sea Road, Batroun Lebanon
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 69 out of 100
69
Beirut Intl Airport
51.9 km
See all flights
38Reviews0Q+A9Room tips
Traveller rating
  • 8
  • 7
  • 5
  • 3
  • 15
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Sort by:
Detailed Reviews
Lyall A wrote a review Aug 2021
2.0 of 5 bubbles
If you want to sleep before 1 or 2 am, do not go to Aqualand. The bar near the pool blasts music until at least 1 am. It is the only resort in the immediate area that had music blaring at that time. It is incredibly annoying and inconsiderate. The bar preferred to blast the music for its 5 customers instead of consider the hundreds of others in the resort and others probably staying/living around the resort who might want to sleep before 1. If you want a restful place to go, find some place other than Aqualand. I certainly won't go back.
Read more
Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dina B wrote a review Aug 2013
Beirut
3.0 of 5 bubbles
I would like to start by saying that my experience at Aqualand is by far the worst hotel experience i have ever encountered in my life.

I booked a room at Aqualand after the receptionist made me wait 15 minutes over the phone pretending that the hotel is fully booked. We arrive to find out that maybe we were the only people staying there.

The AC in the room leaked so we asked to change to another room with was smelly and had no bathtub. I took a shower and the shower was all clogged, the water flooded into all of the bathroom! Not to mention that the actual shower water actually smelled so bad!

I went to check the pool area, the hotel stunk terrbily and they charge you money to use a towel! How ridiculous is that? Couldn't wait to leave the hotel so we went out for dinner to come back to see the hotel on fire, suffocating people lying on the stairs to the reception, Red Cross volunteers everywhere!

To start with, and even though at check-in the receptionist insisted on taking both my husband's and my own mobile number, nobody bothered to call and see if we were suffocating in the room or if we were alright. Instead, we come back to the hotel which was in chaos and nobody bothered to tell us what was going on. After we waited around 2 hours in the middle of the night, the guy at the reception tells us not to worry (as the fire was in the chalets section) and directed us to our room with a lantern aged from the 1980s. We open our room to see it in a chimney effect and full of dark smoke. Surely if we were sleeping when the fire started, I wouldn't be writing this email to you today. I started coughing horribly, we picked up our bag as quickly as possible and hurried out of the hotel. When we handed the key at the reception the guy called the owner and told him that it seems we were not pleased and here is the best part. The owner comes up to me and says: Yes we are sorry, you are welcome whenever you like!!!"

Surely customer service has never reached neither the owner nor any of the personnel working at Aqualand. I would assume that the minimum thing to do would be to offer a refund on such a horrible experience!! To think that we would want to come again?? that was beyond funny.

To make things worse, I send them an email and complain about the incidence, and I get no reply. I shouldn't be shocked I guess.. but still a word of apology would have kind of made a difference!

I would never recommend this hotel not even to my worst ennemy.
Read more
Date of stay: July 2013
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Never again!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fouad99 wrote a review Aug 2013
2.0 of 5 bubbles
First they denied my reservation although I showed them my confirmation email my the respect booking.com website. Had to argue with them for 2 hrs til they finally said they had a room for me. I had to pay 50 dollars more than the price I booked , but then they said that the person who had booked that room decided to keep it. So they told me the only other option was a "chalet" which was more than a hundred dollars more per night. I accepted since I had no where else to go ... This was a suite o. The 5 th floor ... Not nearly a Chalet... Had no towels, or soap in the bathroom which had a sewage smell. Staff was very unprofessional and had no clue what they were doing... Literally running into each other... Had to argue with them to get basic services... Wouldn't stay there again even if the paid me...
Read more
Date of stay: August 2013
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eddyatallah wrote a review Aug 2023
Ottawa, Canada
1.0 of 5 bubbles
It's not worth it; I'd advise staying away from this unsanitary location. None of the amenities are functional: the shower is grimy, the washroom is filthy and emits an unpleasant odor. The establishment appears to be quite aged and in a state of disrepair.
Read more
Date of stay: August 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Check the room first. Don’t settle for”will fix it” and don’t be fooled by the Sea views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
buddyleb wrote a review Sept 2022
Akron, Ohio
1.0 of 5 bubbles
Stay away. Very dated. The pool is nice but everything else at the pool was dated. The cushions had not been cleaned since 1980 which is where the decor is from.
The room is really old. The sliding door was very hard to open. The room smells like sewer gas because they’re not plumbed correctly. Just don’t do it if your looking for a western style hotel.
Read more
Date of stay: September 2022Trip type: Travelled with friends
Room Tip: Just don’t come here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Azad M wrote a review Aug 2013
Beirut, Beyrouth, Lebanon
1.0 of 5 bubbles
One of the worst hotels ever: once we entered our room, we saw a Cockroach and we informed the reception immediately which were not surprised and they didn't take any action.
Bad TV picture, bed cover burned many times by cigarettes. the bathroom smell were so terrible.
view and swimming pool are amazing but its all about bad service.
Read more
Date of stay: August 2013
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joelle E wrote a review Sept 2016
4.0 of 5 bubbles
We all know resorts and the owners that like always to rent their chalets under the name of the resort...
I would like to mention that many reviews are attached to old photos( more then 5 years ago )...
I am a loyal client, i always enjoy my stay at aqualand, and the new renovation was excellent, specially the pool and the hotel's rooms amazing...
If you would like to stay at aqualand you should reserve directly by the front desk not private chalets...
The company ruling the rents are very familiar you will get all services the front desk very nice and resolve fastly any problem...
Room service, house keeping, laundry, internet, maintenance ... are available
Search good price from the front desk not the lowest price with no services and follow up...
Read more
Date of stay: August 2016
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Contact 76742741
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dory e wrote a review Nov 2012
Nutley, New Jersey
5.0 of 5 bubbles
i was there in augusrt 2012, an amazing experience where the water is so clean, very relaxing sunset, a quiet area free of pollution, i really enjoyed my stay in aqualand batroun.
p.s: batroun all in all is a very beautiful and charming city.
Read more
Date of stay: August 2012
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: high floor and ground floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Monica F wrote a review Aug 2017
1.0 of 5 bubbles
Receptionnists are the worst !! With no smile and no communication she shakes her head like "what can I do for you". Anyway she took the money, but she did not gave me any receipt or key or anything even she did not tell me about the room number.
This hotel is given 1/10. In any hotel wifi is free but here no you have to pay 5$/day in order to get wifi. For 140$/night I think the client deserves at least breakfast, free wifi and a good welcoming face. They are losing lots of clients in this way.

NOT RECOMMENDED AT ALL !!!!
Read more
Date of stay: August 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chouyi24 wrote a review Nov 2012
5.0 of 5 bubbles
August 2012, I was assigned to fulfill a job in batroun north of lebanon , my company booked me a room in aqualand hotel and resort for 5 days.... The hotel is located in the sea side of batroun city and it is within a 2 minutes walk from all the city restaurants, pubs and cafes. The hotel is very clean, the rooms very comfortable and well furnished and the service was excellent... I had the best stay ever and it is surely a place to return to again and again , surely a place that is worth every pound and I highly recommand it ...
Read more
Date of stay: August 2012
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No results found.Try changing or clearing your search to read questions and answers.
Eddyatallah wrote a tip Aug 2023
Ottawa, Canada2 contributions
1.0 of 5 bubbles
"Check the room first. Don’t settle for”will fix it” and don’t be fooled by the Sea views. "
Read full review
buddyleb wrote a tip Sept 2022
Akron, Ohio28 contributions18 helpful votes
1.0 of 5 bubbles
"Just don’t come here"
Read full review
aline901 wrote a tip Jul 2018
Beirut, Lebanon69 contributions29 helpful votes
1.0 of 5 bubbles
"hotel not recommended"
Read full review
Joelle E wrote a tip Sept 2016
1 contribution5 helpful votes
4.0 of 5 bubbles
"Contact 76742741"
Read full review
Hoda m wrote a tip Oct 2015
lebanon8 contributions6 helpful votes
4.0 of 5 bubbles
"4th and 5th floor"
Read full review
Not the right property for you?
There are more places to choose from in the Batroun area.
PRICE RANGE
HK$1,187 - HK$1,679 (Based on Average Rates for a Standard Room)
LOCATION
LebanonNorth GovernorateBatroun
NUMBER OF ROOMS
28
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

AQUALAND HOTEL & RESORT

Frequently Asked Questions about Aqualand Hotel & Resort
Which popular attractions are close to Aqualand Hotel & Resort?
Nearby attractions include St. Stephan's Cathedral (0.2 km), Soraya's Art Gallery (0.1 km), and Farah El Khoury Jewelry (0.1 km).
What are some of the property amenities at Aqualand Hotel & Resort?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Aqualand Hotel & Resort?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Aqualand Hotel & Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a snack bar during their stay.
Is parking available at Aqualand Hotel & Resort?
Yes, free parking is available to guests.
What are some restaurants close to Aqualand Hotel & Resort?
Conveniently located restaurants include Patisserie RIM, Bistr'eau, and Hilmi's House of Lemonade.
Are there opportunities to exercise at Aqualand Hotel & Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Aqualand Hotel & Resort located near the city centre?
Yes, it is 0.05 km away from the centre of Batroun.
Which languages are spoken by the staff at Aqualand Hotel & Resort?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Arabic.
Is Aqualand Hotel & Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
All Batroun HotelsBatroun Hotel DealsLast Minute Hotels in BatrounHotels near Aqualand Hotel & Resort
Things to DoRestaurantsFlightsTravel StoriesCruisesCar Hire