Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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4.5
#17 of 113 hotels in Muscat
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Set where east meets west, the Radisson Collection Hotel, Hormuz Grand Muscat celebrates a new kind of luxury, rich in culture. Overlooking the Muscat mountains, our hotel's iconic style and modern features are designed to exceed the expectations of the modern traveler.
All guest rooms and suites boast unique features and spectacular views over the valleys and mountains. Our hotel's central location is just a short drive from Muscat International Airport, and is the ideal base to sightsee from.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Hormuz Grand Muscat, a Radisson Collection Hotel, garners praise for its harmonious blend of modernity and tradition, creating a luxurious and serene atmosphere that guests love. The service is consistently lauded for its attentiveness and personal touches, making for a highly positive stay. While offering great value, the hotel also impresses with its cleanliness and well-maintained facilities.
Its amenities, including pools and gyms, contribute to the peaceful environment. The spacious rooms are another highlight, though some guests note occasional service and maintenance issues. The hotel's location is appreciated for its convenience to local attractions, despite being considered somewhat remote by a few.
Location
Convenient
Atmosphere
Luxurious
Rooms
Spacious
Value
Affordable
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive
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Just checked into Hormuz Grand today and I love the service, room and the property! They are taking excellent precautions against Covid-19 and I am very impressed with all the preventative measures that are in place. I’m staying in the Junior Suite and it is quite stylishly decorated, spacious and very comfortable! Everything is sanitized and no one can enter the room until you check in yourself and that’s really great....I had been in the house for 4 months nonstop so this was a much needed staycation and they have great and affordable packages and rates for their rooms as well so I would definitely recommend it to everyone in Muscat and the surrounding cities as well as foreign tourists who are looking to visit Oman once the airports open! 🇴🇲
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Safras Jaleel, Guest Services / Front Office at Hormuz Grand Muscat, A Radisson Collection Hotel
Responded 30 Aug 2020
Dear Guest Thank you for taking time to share your experience. I am glad that you appreciate our efforts and precautions taken against the spread of Covid - 19. It is very satisfying to read your comments. I am confident that your review will inspire all our team members to consistently deliver an exceptional experience to all our guests Look forward to welcome you back soon to Hormuz Grand Muscat, A Radisson Collection Hotel. Stay safe Safras Jaleel
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It was a very good experience on business trip at this hotel. Their bed and bathroom are so comfortable with the room size and especially free Nespresso coffee in the room. The water pressure and temperature also good.
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Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ShafaqueHGM, Manager at Hormuz Grand Muscat, A Radisson Collection Hotel
Responded 3 Mar 2020
Dear u5208034, It was fantastic to hear that your business trip stay at the hotel was a pleasant and comfortable one. We appreciate the time taken to write us this review and thank you for the same. I must agree that the bathroom and bedroom are both exceptional in comfort, style, space and design. We look forward to your return visit. Regards, Shafaque
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One of the best hotels in town if not the best. Its restaurants serve the town's finest food. I visit its restaurants frequently to give myself and my soul a treat in those difficult times, and they always amaze us with their hospitality, delicious food and cleanness.
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Safras Jaleel, Guest Services / Front Office at Hormuz Grand Muscat, A Radisson Collection Hotel
Responded 25 Oct 2020
Dear Guest, Thank you for taking time to share your experience on your recent stay with us. It is satisfying to read that your stay was exceptional. I am glad that you visit us frequently to have a soul full culinary experience. Looking forward tow welcome you back soon to Radisson Collection Muscat. Stay safe Safras Jaleel Front Office Manager.
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This hotel does bot have attentive staff. I have to literally call them and almost beg to replace on a daily basis the standard complimentary items in the room such as coffee/teas and toiletries in order to get those. You will get tired asking for those instead of having just been delivered outside of your doorstep since I am staying here for quiet a bit long period due to quarantine measures of traveling safely in/out of the country.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Safras Jaleel, Guest Services / Front Office at Hormuz Grand Muscat, A Radisson Collection Hotel
Responded 22 Sept 2020
Dear Mr. Iamdansantos Thank you for taking time to share your experience. I am deeply concerned that your experience was not up to the standards. I have taken your comments very seriously and have initiated an investigation to identify the source of the issue. I will be sure to resolve them and ensure that all our guests enjoy an exceptional stay with us. Please do share your stay details on safras.jaleel@radissoncollection.com which will help me in my investigation. I trust you will give us another opportunity to welcome you back and to ensure that your stay is nothing short of Exceptional. Stay safe Yours in Hospitality Safras Jaleel Front Office Manager.
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I stayed nearly 15 days in this hotel. My trip is always business related. This time the hotel management failed to communicate changes to their restaurant facilities, due to a medical event booking and taking over the restaurant space. The hotel should have recognised the comfort of their regular and long staying guests and made some alternative arrangements. My room has a lot maintenance issues, dampness and toilet sewer). I feel as regular and a loyal customer the hotel management could have done better to make my and my colleagues stay a bit more personal and comfortable.
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Date of stay: February 2020
Value
Rooms
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ShafaqueHGM, Manager at Hormuz Grand Muscat, A Radisson Collection Hotel
Responded 11 Mar 2020
Dear azaman2020 Greetings from the Hormuz Grand Hotel Muscat. We thank you for choosing to stay with us and for your feedback. It is disappointing to hear that during your stay in the end of February you felt inconvenienced due to the operations being re located for our all day dining restaurant The Straits to OMNY. Although there was directional signage on all guest floor landings, I agree with you that we should have personally informed the same. Please do accept our apologies for the above and we will ensure that we communicate on a personal level any such information in the future. We look forward to seeing you back soon. Regards Shafaque
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We had 1 night here. We had a Junior suite with two separate rooms because we have 2 12 month old baby’s. At eleven we arrived to leave our luggage at the hotel, check in was at 12 am so we said to the reception we will come back at 5 pm. When we came back at 5 pm they told us that the suit isn’t ready. We have to wait 45 minutes or we can get a normal room !?!? Because we had a early flight and the baby’s we insist on the suit. After 25 minutes of waiting the room was ready.... but only 50 %. The bottom wasn’t clean, there were all over dirt from the previous tenant. The mouth water, the shampoo, the brush in the shower were used. The bottom in the shower was damaged. At the Aircondition were mould. No baby cots were inside the room. The two rooms were only separated by a glasdoor witch doesn’t hold the light nether the noise from the living room. This hotel is a five star hotel. It should be better organized and definitely CLEANER!
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Date of stay: January 2020
Value
Rooms
Location
Cleanliness
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ShafaqueHGM, Manager at Hormuz Grand Muscat, A Radisson Collection Hotel
Responded 6 Jan 2020
Dear Be L Greetings from Oman and thank you for taking the time to write us your feedback. Please do accept my apologies for the inconvenience caused with the rooms not being ready. We had a busy holiday week and some delays in check out, however I can imagine that travelling with two 12 month old babies can be tiring. Our housekeeping team is one of the best and I am surprised that your room was not cleaned properly. We will investigate this with the team as it is not an acceptable practice or a reflection of service we strive to provide to our guests. It is unfortunate that your experience was not what our team work so hard for and I would like you to contact me personally at shafaque.ahsan@radissoncollection.com should your future travels bring you back to Muscat so we can make up for your disappointment. Regards. Shafaque
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Birthday celebrations have become a part of our family routine and we make it a point to celebrate the gift of life to the fullest, this time around at the lovely Hotmuz Grand, a Radisson collection property. Checkin went off smoothly with the keys already prepared and kept ready. The room was quite large with an even bigger bathroom that just blew us away. The room has all the latest gadgetry fitted in and equipped with a Nespresso machine and other basic amenities. Having checked in we headed on the pool which is quite amazing with a small kids area and being temperature controlled it's quite relaxing. We enjoyed every moment of our splash in the water. Dinner and breakfast were quite tasty though we missed the buffet experience as it's a set menu . I feel it cuts down a lot on wastage and it's a good initiative especially in these trying times. The most wonderful part of this stay was the complimentary birthday cake welcoming us as we checked into the room. It shows that the hotel staff notes every small detail and goes out of their way to make sure you have a memorable stay..
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Date of stay: January 2021
Value
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Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Safras Jaleel, Guest Services / Front Office at Hormuz Grand Muscat, A Radisson Collection Hotel
Responded 18 Jan 2021
Dear Mr. Jason, I take this opportunity to thank you for choosing Hormuz Grand Muscat, A Radisson Collection Hotel to celebrate the birthday. I am glad that your experience from check in to checkout was exceptional. Appreciate your comments on the team members who always strive to deliver a best in class experience to all our valued guests and I will be sure to share your comments with the team. We look forward to welcome you back to Hormuz Grand Muscat, A Radisson Collection Hotel ! Stay safe Safras Jaleel
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The hotel itself was as beautiful as it appears online. The hotel staff were amazing across the board. From the beginning of the booking process, during the entirety of our stay, and through our early morning trip back to the airport to depart, Benson John Jacob was eager to provide assistance, and he was always extremely responsive and helpful. His resourcefulness and dedication to customer service was a big reason why our trip and stay were so wonderful. The hotel's breakfast buffet was excellent, and Siham, who was working in the restaurant most days that we were there, took special care to address our dietary restrictions. She, along with Umesh, somehow made a top notch breakfast offering even better. Hatem at the concierge desk was another standout member of staff, though I can say in all honesty that everyone at the hotel was very very good and helpful.
The rooms were large and well decorated, and when we had issues or requests, the hotel dealt with them right away. The Executive Lounge was nice, and Sonia was very helpful and a pleasure to meet during our stay. This lounge and the conference room are clearly well suited for business meetings. As with most nice trips, this one went by too fast. I would strongly recommend this hotel to anyone for personal or business trip.
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Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ShafaqueHGM, Manager at Hormuz Grand Muscat, A Radisson Collection Hotel
Responded 13 Feb 2020
Dear BrownBear2000 We are absolutely delighted to read your detailed review. Thank you for the recognition and generosity you have shown in recognizing our services and team members. It is very encouraging and keeps us motivated to do our best. We are pleased to see that you found the comfort of our rooms, the service, the staff , breakfast etc to your expectations. We are glad that we could accommodate your dietary restrictions during your meals with us. We look forward to having you back again for yet another exceptional stay. Regards, Shafaque
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This February I apent an amazing Valentine's night at the Omny restaurant GBM. I booked very last minute but Sunil went above and beyond to get me the exact table that I wanted. I was not dissapointed. The scenery set across the pool of water with fire torches and rose pettles spread across the table really was stunning. All the members of staff were very attentive and the set menu was great value for money. All the courses were exquisite paired with adventurous sauces and the lamb was cooked to perfection. Reviving a rose was a special touch also.
Thank you so much Sunil, I definitely chose the perfect place for Valentine's dinner.
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Safras Jaleel, Guest Services / Front Office at Hormuz Grand Muscat, A Radisson Collection Hotel
Responded 17 Feb 2021
Dear Guest, Thank you for choosing OMNY for the Valentine dinner . I am glad that you had an amazing evening in OMNY and that you enjoyed table setup, ambiance and the food. I will be sure to share your comments with the chefs and specially with Sunil as this is definitely a recognition for the efforts of Sunil to ensure all our valued guests enjoy an exceptional experience. We look forward to welcome you back soon. Stay safe Safras Jaleel
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The hotel offers excellent facilities and the service is very good. This is by far my favorite 5* hotel in Muscat to date. Staff very well trained, food good quality. In fact, the thing that makes this such a good place to stay are the staff. All the people are incredibly helpful, attentive and generous with their time and advice including Sonia from the lounge, Umesh and Siham from the restaurant and all the remaining front office team. The hotel room was beautiful yet very comfortable, every time I came back from outside it was always clean to perfection. I absolutely loved everything about my stay. Thanks everyone will definitely be booking the property again, good job guys.
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Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ShafaqueHGM, Manager at Hormuz Grand Muscat, A Radisson Collection Hotel
Responded 11 Mar 2020
Dear hindchakir It was a pleasure reading and sharing your review with the team members. Our heartfelt thanks for taking the time to recognize the efforts of our team who relentlessly work everyday, to make every stay memorable. We are glad to hear that your stay with us was comfortable and that our team took care of your needs with their exceptional service. We look forward to your return visit soon. Regards, Shafaque
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Dear Guest,
Thank you for your interest In Hormuz Grand Muscat, A Radisson Collection Hotel.
We are a 5 star hotel.
Please do let me know if you need any assistance.
Stay well
Safras Jaleel
Front Office Manager.
Dear Ucartech,
Thanks for your enquiry, Early check in can be provided subject to availability, Please share your confirmation number or date of arrival and will gladly arrange as I could not locate your reservation at this point. The size of our twin bed size is 120 x 200.
Kind Regards
Safras
Hello. I would gladly recommend the three that are at the Hormuz that cater to all tastes. Qureshi bab Al Hind is our north Indian restaurant that offer very delicate tandoor grilled meats and curries and the famous biryani. Straits offers an international menu with various cuisines including middle eastern, European, Asian and more. OMNY Brasserie our 3rd and newest restaurant offers plenty of local seafood and meats, including a shisha terrace outdoors.
Hope the above choices covers your needs.
There are more places to choose from in the Muscat area.
PRICE RANGE
HK$795 - HK$1,044 (Based on Average Rates for a Standard Room)
LOCATION
OmanMuscat GovernorateMuscat
NUMBER OF ROOMS
231
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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