Had a short visit in this place. The room is spacious and nice ameneties. The only down side is that they allocate us near to the reception which is a lil bit noisy when people are there for check in and check out. Nonetheless, the stay was fine. Highly recommended!
Fern Bouquette Inn was very dirty. I found it unhygienic to have parrots in our eating facility, especially when the chef would touch the parrots then prepare our breakfast without washing his hands. The room was grimy, the bed sheets were stained and the waterflow from the showers and taps was merely a trickle of water. I had been travelling for over 10 hours and I was unable to clean myself which put the stay to a bad start It was annoying to hear that the hotel owner had not paid their bills which meant we had no wifi or water flow. I had paid for a clean room and wifi therefore, the hotel should provide this as advertised.
We have booked this hotel well in advance and paid the money as well. While came to location, the hotel is in renovation. Their is no one to talk to. We felt cheated. There was no communication from them and no one care to inform us. Never book this type of cheat hotel.
Hotel is clean, nice facilities, competitive price compare with other hotel around. Need to improve menu for breakfast, if every day is the same...it's hard to have. Wifi should improve also, make sure all rooms get good connection.
booked here for just the one night before flying on to our next destination, the rooms are above a cafe, all men sitting in there, they changed our room from city to sea view, the sea view (without asking us) did not make a difference with the view as we arrived after dark and was leaving early the next morning however the sea view room was noisy from people below sitting outside til the 2/3am shouting and playing music. the room was very basic and guess what the TV did not work, we spoke to reception about this and she said it is not working 'today' after reading other reviews i dont think the TV has ever worked just for show !! the local area is like a huge council estate, did not like the vibe and did not feel safe, found somewhere to eat very basic and plain!! and went straight back to our room. when it was time to check-out/pay they had added $20 onto our bill for taxi service to and from the airport we had already pre-booked our taxi ourselves with another source, they pretended they did not know this was on the bill, how many other have they done this too.…