On an international rugby week-end when accommodation was at a premium, owner Jackie charged a standard, more than reasonable rate for en-suite. I was warmly welcomed and all needs met. Good breakfast. I had a busy weekend but Alcatraz and Jackie were just what I needed. 'Alcatraz': a place to escape TO, not From.
Jackie as ever dead friendly and room is just what I need when I stop over in Whitley... Highly recommended... Near all the night spots of the town. Shower very easy to use. Great coffee making facilities.
Jackie contacted me to say that wher I wasupposed to stay now wasn't available due to unforeseen circumstances and my booking had been transferred to herself. From that first call Jackie was friendly and helpful, making me feel at ease especially since I was traveling on my own. Arrived exhausted and Jackie was there very friendly and welcoming room was clean and homely just what I needed to relax before the GNR and no massive prices due to the run being on. Would definately go back.
Arrived in Whitley Bay to buy a car on the eve of The Great North Run. Hadn't booked and suddenly found there was nowhere to stay. Even Premiere Inn was charging £170 - apparently "Dynamic Charging" - when theres demand put the price up. Something we found a lot of the guest houses (the few who had rooms) did. And then by chance we found Alcatraz and the warm and welcoming Jackie and Sinclair - Man can they talk!!!! But hey! They were friendly, fun, interesting and interested and good company. We chatted for about 30 minutes in the hallway before we even got to the room. THe rate was the same as advertised, the room was spotless, spacious and the breakfast amazing. Good location, relaxed placed and good hosts. Thanks Jackie and Sinclair. You were heroes.! Chris and Rachel
As a former disabled British soldier looking for a rest from the daily normal. The help & support I received went far beyond the help & support to which I have ever received from any Guest House in the U.K. during my stay. The Alcatraz Guest House is what we call in the Military " Exemplary " in every way, from Bedroom & Facilities including Power Shower en suite , Large T.V in room, Hair dryer, Tea & Coffee making facilities. Spotlessly clean in all aspects too. This Guest house is a short walk to the Beach & central for Train routes to every destination. The Breakfast which Lady owner Jackie provides, is sufficient to see you through the day !! Then you have Jackie`s husband Sinclair, as a most polite & courteous & helpful Gentleman too, the perfect team for Alcatraz Guest House. I could never recommend this Guest House Highly enough, genuinely. Both hosts extremely approachable & helpful in all aspects of your stay. Value for money ? Without Question. If i have missed any further compliments for the Alcatraz, Go Visit for yourself - You will not be disappointed I assure you.…