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Mercure Wigan Oak Hotel

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Orchard Street, Wigan WN1 3SS England
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Traveller (109)
Room & Suite (44)
Dining (7)

About

#5 of 13 hotels in Wigan
Location
Cleanliness
Service
Value
Whether you are visiting Wigan for business, taking in a game of Rugby or football or simply a relaxing weekend away, The Mercure Wigan Oak Hotel will make you feel right at home with its welcoming atmosphere and first-class cuisine and if you are a golfer, you'll be in seventh heaven too as we are the perfect location for the 9 and 18 hole courses at Haigh Hall Golf Complex. The hotel offers free parking and free WiFi for all guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Conference facilities
Banquet room
Baggage storage
Newspaper
Parking
Wifi
Restaurant
Breakfast buffet
Meeting rooms
Non-smoking hotel
24-hour front desk
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Room features
Desk
Fireplace
Housekeeping
Room service
Telephone
Coffee / tea maker
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
721Reviews13Q+A100Room tips
Traveller rating
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  • 45
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RicG1981 wrote a review May 2020
Chorley, United Kingdom31 contributions8 helpful votes
Room booked May 2020 Contacted by hotel to advise could not stay due to obvious reasons. Kindly asked for refund due to the hotel cancelling the booking and not ourselves. Refused a refund and told we could move the date to another time later this year which is of not use to us at all as the reason for booking was to stay over on that particular date on May. Explained this and was told the Government had cancelled the room not the hotel so they could not refund. Absolutely disgusted in the current climate that any companies can refuse to refund when they can not honour the original purchase.
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Date of stay: May 2020Trip type: Travelled as a couple
1 Helpful vote
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Tripper989 wrote a review Mar 2020
Isle of Man, United Kingdom73 contributions31 helpful votes
Used this hotel for an overnight stay in Wigan, it's really easy to find and with parking in the centre of Wigan it's an ideal base. Room was very clean and despite facing a fairly busy road there was not disturbance from the traffic. I didn't use the restaurant but it was busy when I was coming and going so must be a decent enough venue.
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Date of stay: March 2020
Location
Cleanliness
Service
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Response from WiganOak, General Manager at Mercure Wigan Oak Hotel
Responded 11 Mar 2020
Thank you for choosing our hotel and for your extremely kind comments. We are delighted that you enjoyed your stay and I hope that we can look forward to welcoming you back soon.
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disgruntled mercure regular wrote a review Mar 2020
Kettering, United Kingdom1 contribution
Found the staff VERY unhelpful given I stay in the Mercure at Doncaster very regularly and have always found them to be more than accommodating. Place is dated and staff unhelpful even when not busy. tried to order drinks at 1500 to be told that my food and drink allowance only covers drinks with dinner. Un willing to open me a tab and process later. Despite 3 staff to just me in the vicinity. Leaves a very bad taste in a guests mouth. Not your finest Mercure at all
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Date of stay: March 2020
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Avoid if at all possible
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Response from WiganOak, General Manager at Mercure Wigan Oak Hotel
Responded 11 Mar 2020
I find your comments extremely unfair, as our staff were merely informing you of the instructions given regarding your drinks spend. A tab is available for all guests, provided that they pre-authorise a set amount.
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Sarah T wrote a review Mar 2020
1 contribution
I strongly recommend the mercure wigan oak hotel. I had a great time there. The rooms are very clean and the members of the staff are so lovely especially Marine, Ashley and Melanie. Also, the hotel is well located as it is between Manchester and Liverpool.
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Date of stay: February 2020
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Response from WiganOak, General Manager at Mercure Wigan Oak Hotel
Responded 10 Mar 2020
Thank you very much for your very kind review and lovely comments, particularly about our staff. I will be sure to thank each of one them personally.
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Chrissy L wrote a review Feb 2020
Preston, United Kingdom17 contributions3 helpful votes
Stayed with my partner. Really enjoyed it and made to feel really welcome in the restaurant by jade who was truly lovely. Would deffo come again 😀 the receptionist was really helpful and the room was very clean
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Date of stay: February 2020Trip type: Travelled as a couple
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Response from WiganOak, General Manager at Mercure Wigan Oak Hotel
Responded 10 Mar 2020
We really do appreciate you choosing our hotel and your very kind review. I am delighted that your stay with us was so enjoyable and I will thank Jade personally for helping make your stay memorable. I hope that we can look forward to welcoming you back soon.
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PRICE RANGE
US$54 - US$84 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wigan quality hotel
FORMERLY KNOWN AS
The Wigan Oak Hotel
LOCATION
United KingdomEnglandGreater ManchesterWigan
NUMBER OF ROOMS
88
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Frequently Asked Questions about Mercure Wigan Oak Hotel
Which popular attractions are close to Mercure Wigan Oak Hotel?
Nearby attractions include Adrenaline Escape (0.4 km), Wigan Little Theatre (0.2 km), and George Formby Statue (0.2 km).
What are some of the property amenities at Mercure Wigan Oak Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Wigan Oak Hotel?
Top room amenities include a flat screen TV, a desk, and a fireplace.
What food & drink options are available at Mercure Wigan Oak Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mercure Wigan Oak Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Wigan Oak Hotel?
Conveniently located restaurants include India Lounge, Caffe Rosso, and Gallimore's Fine Restaurant.
Is Mercure Wigan Oak Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Wigan.
Does Mercure Wigan Oak Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Mercure Wigan Oak Hotel?
Many travellers enjoy visiting Trencherfield Mill (1.1 km).
Is Mercure Wigan Oak Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.