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Holiday Inn Express Wigan, an IHG hotel

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Martland Mill Martland Mill Lane, Wigan WN5 0LZ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (74)
Dining (18)
Room & Suite (17)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Wigan, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 13 hotels in Wigan
Location
Cleanliness
Service
Value
Holiday Inn Express - Wigan offers accommodation in Wigan, located at Martland Park. Free WiFi and complimentary on-site parking are provided. The hotel offers 86 bedrooms. You will find a 24-hour front desk at the property. Guests can enjoy the on-site bar. Breakfast is included and dining options are available all day. The DW Stadium can be reached in 22-minutes' walk from the property. It is a 9-minute drive to Haigh Woodland Park. The hotel's location offers easy access to the M6 motorway. The nearest airport is Liverpool John Lennon Airport, 16.8 miles from Holiday Inn Express - Wigan.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Vending machine
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English
161Reviews0Q+A9Room tips
Traveller rating
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  • 1
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Popular mentions
Stephen L wrote a review Aug 2021
Twickenham, United Kingdom537 contributions351 helpful votes
We had two separate nights in the hotel in August, due to the proximity to the DW stadium. We were so happy we made 9 more bookings. Like football, this review has two district halves. The positive first half was the service, facilities, value and staff. We enjoyed both stays, the rooms being ergonomically planned to perfection. Lots of power, USB ports, great shower, bright and ventilated. The hotel had sanitisers in all the right places, staff were seen to clean and there was a warm atmosphere. The second half is Intercontinental Hotels Group ruining it. The hotel has taken on a sudden Government contract so all reservations to 1/1/2022 suddenly cancelled. I can understand the reasons and that’s not an issue. You would expect a large reputable group like IHG to contact the people who made the bookings and offer them alternative accommodation, probably at the same rate, or compensation for being messed about? You would be wrong. An apologetic call from the hotel and that is it. Speaking with IHG their policy is for the hotel to sort out alternate bookings, but as this hotel is “badged” privately owned it cannot do it. Good money for them short term and I wish those staying well, but IHG has put short term gain over long term customers. Shambolic and disgustingly poor. The travel industry needs custom we are told repeatedly. IHG seems not to care. Bad scores on the review for the group, not for the staff at the hotel, who try very hard.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
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Peter Skene wrote a review Aug 2021
Aberdeen, United Kingdom6 contributions
Fantastic new (4 years old) hotel Looks brand new Quiet location Fantastic staff Recognised as Spire elite on check in Very friendly and helpful Breakfast was well organised and great choice I will def be back This hotel has air con also so thats always a bonus
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Date of stay: August 2021Trip type: Travelled with family
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Response from James Foxall, General Manager at Holiday Inn Express Wigan, an IHG hotel
Responded 9 Aug 2021
Hi Explorer40289873373, Thank you for reviewing your recent experience at the Holiday Inn Express Wigan. It is fantastic to read that you had such a pleasant experience with us and I look forward to having you back at the hotel soon. Kind regards, J Foxall General Manager
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Julia B wrote a review Aug 2021
21 contributions12 helpful votes
Stayed overnight, never stayed in a Holiday Inn Express before. Can't fault the place, absolutely spotlessly Clean and modern. The room was appointed to a very high standard with a bathroom with a big window, excellent shower and the offer of complementary items if you've forgotten anything. Breakfast also included which was lovely. Will definitely stay again
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from James Foxall, General Manager at Holiday Inn Express Wigan, an IHG hotel
Responded 9 Aug 2021
Hi D5367ITjuliab, Thank you for reviewing your recent visit to the hotel, I am delighted that we were able to exceed your expectations on this occasion. Looking forward to welcoming you back to Wigan soon, Kind regards, J Foxall General Manager
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Prakash P wrote a review Aug 2021
Basingstoke15 contributions21 helpful votes
Unhappy about the Front desk dealt with us during the check-in. Rooms and facilities are excellent. Morning staff were good and helpful. Visited as family. Could not explore Wigan, as it was only a stop-over back to home
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Date of stay: July 2021
Location
Service
Sleep Quality
2 Helpful votes
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Response from James Foxall, General Manager at Holiday Inn Express Wigan, an IHG hotel
Responded 9 Aug 2021
Hi Prakash P, Thank you for reviewing your recent stay at the hotel and subsequently for talking about it in more depth with me over the phone. As troubling as it was to hear that we did not meet your expectations on this occasion, I can happily report that in light of your comments we are currently in the process of retraining front of house staff in the areas that were highlighted. We are wholly committed to providing customer service excellence and honest feedback such as yours helps us to ensure that we are on the right track. Should you and your wife return to Wigan, please do not hesitate to reach out to me as discussed. Kind regards, J Foxall General Manager
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Matyas R wrote a review Aug 2021
London, United Kingdom153 contributions21 helpful votes
Most probably one of the best Holiday Inn, really friendly and professional staff, specialy Mickael very friendly and professional. Room was nice and clean and in good condition. Definitely if in the area again will stay at this place....
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from James Foxall, General Manager at Holiday Inn Express Wigan, an IHG hotel
Responded 9 Aug 2021
Hi matyika2005, Thank you for taking the time to review your recent stay - I was delighted to see that you found everything to your liking and I will be thanking Mickael for making such a great impression. Hoping that we can welcome you back to the hotel in the not-too-distant future, Kind regards, J Foxall General Manager
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PRICE RANGE
US$72 - US$104 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandGreater ManchesterWigan
NUMBER OF ROOMS
86
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Frequently Asked Questions about Holiday Inn Express Wigan, an IHG hotel
Which popular attractions are close to Holiday Inn Express Wigan, an IHG hotel?
Nearby attractions include DW Stadium (1.2 km), Ninja Warrior UK Adventure Park Wigan (0.8 km), and Empire Cinema (1.1 km).
What are some of the property amenities at Holiday Inn Express Wigan, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Holiday Inn Express Wigan, an IHG hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Express Wigan, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Wigan, an IHG hotel?
Conveniently located restaurants include Rigalettos, Red Robin, Greene King Pub & Carvery, and The Crooke Hall Inn.
Are pets allowed at Holiday Inn Express Wigan, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Wigan, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express Wigan, an IHG hotel?
Many travellers enjoy visiting Trencherfield Mill (2.4 km).
Is Holiday Inn Express Wigan, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.