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About
#12 of 20 hotels in Durham
Location
Cleanliness
Service
Value
Located in the heart of historic Durham, United Kingdom, this hotel – part of which dates back to circa 1630 – boasts views of Durham Cathedral and Castle and is situated on the banks of the River Wear. Delta Hotels by Marriott Durham Royal County is ideally located within this University city, a short walk away from the world famous Cathedral and Castle. Through Durham’s cobbled streets, explore this unique city’s blend of old and new with shops, bars and restaurants to suit all. The hotel is also ideally located for exploring the north east and its surrounding areas. Just 15 miles (24 km) from the centre of Newcastle and 11 miles (18 km) from Sunderland. Other local attractions include: Beamish – The Living Museum of the North, The Bowes Museum, High Force Waterfall and Durham Adventure Valley to name but a few.
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Property amenities
Paid private parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Hair dryer
Telephone
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Classic
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
111Restaurantswithin 0.5 km
66Attractionswithin 0.5 km
Old Elvet, Durham DH1 3JN England
Getting there
OvalUnderground20 min
Imperial WharfOverground20 min
Car HireSee all Durham car hire
2052Reviews36Q+A100Room tips
Reviews
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Most Recent
Perfect stay, courteous staff clean hotel exactly what you would expect. Excellent no hassle stay with attentive staff. Clean rooms with everything you need. Great management Thank you for a great time
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Get the breakfast. It’s awesome
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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In its favour this hotel is about as close to the city centre as you can get however the rooms are dated very dated the bed however was excellent the room was clean with the notable exception of mouldy sealant around the bath. Considering the lack of facilities ( the pool is permanently shut and we couldn't find any trace of its rumoured gym) it's pricey and so is the parking at £11 a day in the hotel car park. Public areas were clean and tidy and the buffet breakfast was very reasonable. However as this was booked for a birthday weekend away for my partner we were rather disappointed with it I've stayed in much better for much less and tis hotel doesn't come anywhere near the standard I expect from the Marriott brand.
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: Parking pricey
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Desk Team, Other at Delta Hotels Durham Royal County
Responded 3 days ago
Thank you for taking the time to review your recent stay on a forum such as trip advisor. I am sorry to read that you did not find the rooms to your satisfaction, we are always trying to improve our customer service and feedback like this goes a long way. With regards to car parking, we are in comparison to other hotels in the area. On a positive note, I am pleased to read that you found the rooms clean, the bed excellent and the location of the hotel is in a good area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was allocated room 103 and it was dire. Hot and noisy. So hot in fact that there was a large mobile Aircon unit in the bedroom that had to be switched on all night just to avoid heat stroke! Other than that the room was well appointed.
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Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Best thing about this hotel is its location.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Desk Team, Other at Delta Hotels Durham Royal County
Responded 1 week ago
Thankyou for your review. We are disappointed to hear that your room was not up to standard and apologise for any inconvenience that this caused you. We have forwarded this onto our Maintenance team who will investigate into this further to avoid experiences like this in the future. We appreciate the time taken to offer your feedback and we hope that if your travels bring you back to Durham, that you would consider staying with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Take responsibility day and night, we’re paying good money to stay and use facilities day and night,
I’ll write more tomorrow about my awful experience here during a wake reception but I’m in the room, with no big screen tv working where the reception supervisor, Paul, suggested I use my mobile phone for entertainment because it was a bit late as no tech person on call. Marriott??? Really?? All the bombardment of Marriott bonvoy bonhomie rubbish. Get the basics sorted.
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Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Swerve the place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Desk Team, Other at Delta Hotels Durham Royal County
Responded 1 week ago
Thank you for providing feedback on your stay. Although we do have an on-site maintenance team, and engineers on call outside of standard working hours, the most convenient and quickest solution was a complimentary upgrade / room move in this instance which you firmly decided against. We can only apologise for any inconvenience caused during your stay and wish we could have resolved this for you. We can confirm we have reported your concerns to the maintenance team already who will be able to investigate this further. We thank you for alerting us to this issue.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We received a warm and friendly welcome on arrival. Staff very friendly and helpful throughout our stay. Room lovely, clean and comfortable. Housekeeping was excellent, consumables regularly replenished without needing to ask. Lovely breakfast, buffet with plenty of choice. Food in the bar area also very good. Also car parking on site which is something we always look for when booking a hotel. We would like to give a shout out to Jacqueline who was on duty every morning at breakfast, she was delightful, and went out of her way to deliver excellent service and always with a lovely smile. A credit to the hotel. We definitely will stay again.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Cathedral and castle and town all within walking distance from the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Desk Team, Other at Delta Hotels Durham Royal County
Responded 1 week ago
Thank you for providing feedback on your recent visit! We pride ourselves on providing great customer service, and so it is wonderful to hear Jacqueline had a positive impact upon your stay. Your comments will be shared with her and the team, and we look forward to welcoming you back again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Super hotel close to city centre, upgraded to a river view room for 4 days, comfy king size bed that allows for a great nights sleep. Housekeeping excellent, tea, coffee etc replenished each day, and front of house staff courteous and knowledgeable on local dining options. Would definitely use again if staying in the Durham area.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Desk Team, Other at Delta Hotels Durham Royal County
Responded 3 weeks ago
Thank you for reviewing your recent stay with us. We aim to provide an exceptional level of service for our guests and it is great to hear we achieved this on this occasion. We will certainly share your feedback with the team and we appreciate your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Offers the level of accommodation you would expect from Durham's premier hotel, in a convenient central location by Elvet Bridge. Not the cheapest, but worth the price. Flying visit so didn't experience any of the communal facilities, but our family room was spacious and comfortable.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Desk Team, Other at Delta Hotels Durham Royal County
Responded 3 weeks ago
Thank you for your lovely feedback. We are delighted to hear you enjoyed your stay, and sincerely hope you can stay with us again if your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had just 24 hours to explore Durham and this hotel fitted into our plans perfectly. It is located close to the centre, by the river in a quiet area. We were able to easily walk to the Cathedral, the Castle and the University buildings as well as the shopping area. The hotel offered a good experience - clean, well equipped and perfectly adequate food. The staff were helpful, courteous and friendly and there was onsite parking. A reasonable price for our stay and we were happy with the experience.
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Desk Team, Other at Delta Hotels Durham Royal County
Responded 21 Apr 2023
Thank you for your review. We are pleased to read that you enjoyed our location - we certainly benefit from an ideal location to explore the city! We sincerely hope you can stay with us again in the future if your travel plans bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Another great stay at this wonderful hotel ! Down memory lane for us as our wedding reception took place here forty nine years ago. The staff are brilliant in all areas, very helpful and friendly. Special thanks to Victoria and Danielle on reception, Jacqueline and Julie in the restaurant, food is very good, all bar staff and the fun house keeping staff who did an excellent job. The room was spacious and very comfortable with gowns and slippers a bonus. I’ve mentioned a few names I could remember but to be honest all the staff were brilliant. Thank you! We’ll be back next year to my wonderful home city to meet family and friends.
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Worth upgrading to superior room.
Join Bonvoy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Desk Team, Other at Delta Hotels Durham Royal County
Responded 19 Apr 2023
Thank you for sharing your feedback on your recent stay! We endeavor to provide a memorable experience for our guests and it is lovely to hear you enjoyed your visit. We have passed on your feedback to the relevant team members, and we hope we can welcome you back again if your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked an accessible room as I use a mobility scooter and it was ready when we arrived at 11.30 am. It was a really large room on the ground floor (room 008) . It had plenty of room for us, my scooter and luggage and everything was spotlessly clean. The bathroom or should I say wet room was once again capacious with lots of facilities for disabled guests such as grab rails and pull down shower seat . My only concern was that the sink was a little close to the toilet, meaning that whilst getting up , I had a tendency to use the sink as support rather than a grab rail. The bed was huge and very comfortable . We both slept really well , I usually have to get up several times during the night, but I only got up once as I slept so well. There was a small fridge, which was handy as I like to buy fresh milk for tea in the room . There was nice tea tray , but no bottled water, so I am glad I took my own and the fridge was handy to keep it chilled. Staff were friendly and welcoming and could not have been more helpful . There were ample power outlets in the room , plus a very handy USB adaptor at the bedside .Lots of storage space , large wardrobe with iron and ironing board plus a hairdryer .The location was ideal for Durham , with shops just a short distance away . My only gripe was the car parking charges at £11 , even for disabled guests . I have stayed in many hotels and they tend to validate parking , or at least discount for disabled guests . We did not eat at the hotel as we have dietary issues and at £13 a head for breakfast, we did not feel it would have been value for money. …
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: great facilities for disabled guests
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Desk Team, Other at Delta Hotels Durham Royal County
Responded 16 Apr 2023
Thank you for sharing your experience! We are thrilled to hear you enjoyed your stay, and sincerely hope you will be able to join us again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$104 - US$186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott durham, durham marriott
LOCATION
United KingdomEnglandCounty DurhamDurham
NUMBER OF ROOMS
150
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Claim Your ListingDELTA HOTELS DURHAM ROYAL COUNTY HK$823 (H̶K̶$̶1̶,̶0̶5̶0̶) - Updated 2023 Prices & Hotel Reviews - England
Frequently Asked Questions about Delta Hotels Durham Royal County
Which popular attractions are close to Delta Hotels Durham Royal County?
Nearby attractions include Escape Rooms Durham (0.2 km), Durham Cathedral (0.5 km), and Durham Castle (0.3 km).
What are some of the property amenities at Delta Hotels Durham Royal County?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Delta Hotels Durham Royal County?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Delta Hotels Durham Royal County?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Delta Hotels Durham Royal County?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Delta Hotels Durham Royal County?
Conveniently located restaurants include Rio Brazilian Steakhouse - Durham, Turtle Bay Durham, and Shaheens Indian.
Are there opportunities to exercise at Delta Hotels Durham Royal County?
Yes, guests have access to a fitness centre during their stay.
Is Delta Hotels Durham Royal County located near the city centre?
Yes, it is 0.2 km away from the centre of Durham.
Does Delta Hotels Durham Royal County offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Delta Hotels Durham Royal County?
Many travellers enjoy visiting Durham Cathedral (0.5 km), Crook Hall & Gardens (0.7 km), and Durham Castle (0.3 km).
Does Delta Hotels Durham Royal County have any great views?
Yes, guests often enjoy the river view available here.