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Hilton Newcastle Gateshead

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Bottle Bank, Gateshead NE8 2AR England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1266)
Room & Suite (507)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 30/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Newcastle Gateshead
Updated 30/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 20 hotels in Gateshead
Location
Cleanliness
Service
Value
Travellers' Choice
Hilton Newcastle Gateshead is an excellent choice for travelers visiting Gateshead, offering a quiet environment with riverside views alongside many helpful amenities designed to enhance your stay. Nearby landmarks such as Utilita Arena Newcastle (formerly Metro Radio Arena) (0.9 mi), Sage Gateshead music venue (0.2 mi) and St. James Park (1.8 mi) make Hilton Gateshead a great place to stay when visiting Gateshead. Guest rooms offer amenities such as a flat screen TV, air conditioning and guests can go online with free internet access offered by the hotel for Hilton Honors members who book direct. Hilton Newcastle Gateshead features a concierge and room service, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Hilton Newcastle Gateshead, parking is available. Should time allow, Sage Gateshead, Gateshead Millenium Bridge, and Baltic Centre for Contemporary Art are some popular attractions that are within walking distance. Enjoy your stay in Gateshead!
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Taxi service
Paid private parking on-site
Wifi
Paid wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English
Hotel links
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3802Reviews56Q+A100Room tips
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Popular mentions
MyReviewToo2011 wrote a review Nov 2021
Edinburgh, United Kingdom131 contributions253 helpful votes
This is the third or fourth time I have stayed at this hotel. It is easy to access by car driving into Newcastle and is only a short stroll from the river and bars, that it overlooks. I love the view from the hotel's reception and bar area. There is parking under the hotel that is reasonably priced, which is a massive bonus for a city centre hotel, in my opinion. It is one of the reasons I chose to stay on my first visit. Breakfast was good too. There was fruit, yogurt and cereals available in addition to a hot buffet. There were dairy free alternatives to milk proudly on display by the coffee machines. Pastries and muffins were available too. The views were great. Hilton seem to have some sort of magic formula for hiring staff. The check-in was swift and pleasant and I was greeted warmly at breakfast. Helena on reception was both helpful and charismatically friendly. I hope she got to London. The beds are very comfy and even when rooms are located near to the road remain quiet. The curtains work well to block out sunlight, not that it is much of a problem this time of year! Hilton do not offer the same range of on-demand movies etc that they once did. Perhaps this makes sense, since everyone has a phone or laptop and a Netflix subscription these days. Just don't forget to bring them. Slightly more modern rooms would have USB points or sockets nearer the bed. The executive lounge was a useful addition to the trip. It boasts nice views and is a good place to catch up on some work in the company of others and grab a coffee or soft drink in. The evening nibbles were very civilised and much appreciated. I will definitely stay in this hotel again when visiting Newcastle and I am glad that it is part of the Hilton portfolio (I also really like the tall Glasgow Hilton and Docklands, London, for its novel location).
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Date of stay: November 2021
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F Forgione wrote a review Jul 2021
128 contributions140 helpful votes
Hotel's Favourite
Room was ample, had a great view and was impeccably clean. Comfortable bed and very reliable WIFI for those who have to work or just want to watch Netflix on their laptop. Staff very professional and polite. Easy, convenient parking although I found it a little bit pricey. Fine location, just a short-ish walk to the city centre and 10 mins to the nearest Metro station. I would politely suggest the management TO ADD PLUGS in the room though! There were 3 up for grab (guess I could have found more behind the TV cabinet but I could not bother) and all of them far away from the bed. In 2021 this is probably something that needs to be rectified, especially in such a luxurious property. Apart from that I will surely be staying here again if I'll happen to be in Newcastle.
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Date of stay: July 2021
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3 Helpful votes
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Natasha wrote a review Nov 2021
Swanland, United Kingdom2306 contributions150 helpful votes
+1
We stayed for 3 nights at the beginning of August in a Standard room with 1 double bed. We paid £226.95 and breakfast was included each morning. Our room overlooked the high level bridge. Check in is from 3pm and check out is before noon. Breakfast is served between 06:30 to 10:30 Monday - Friday and between 07:00 - 11:00 on Saturdays and Sundays. Breakfast had a variety of pastries, cooked food, juices and more. Staff came around offering diners some banana bread which was a nice touch, the banana bread was tasty. The kitchen team served some really nice vegetarian sausages too. Staff were friendly and the hotel lobby and bar area looked modern. The bar do a really nice pina colada, this is our favourite cocktail and we were pleased with the taste of it, it was nice and creamy. The hotel had a really nice smell in the lobby area, we weren't sure which scent this was but it always caught our attention. I ended up ordering room service one night as my partner was too ill to eat at the restaurant we had booked. I had halloumi fries served with beetroot tzatziki and pomegranate molasses, this cost £8 and was a 'small plate' dish. To drink, I had a pina colada (£9) and a passion star martini (£9.50) The bathroom was rather unattractive and clinical looking, white and black tiles. The only negative I can think of is that the room wasn't 100% clean, there was a dusty counter. We would stay at this hotel again.
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Date of stay: August 2021
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Jimmy-Jimmy wrote a review Nov 2021
Gateshead, United Kingdom23 contributions25 helpful votes
My wife booked this executive room surprise for my 60th birthday treat , shocked at the state of the room , dirty stained carpet and what looked like dried semen stain on the chaise longe . Not a birthday drink or anything ! My wife rang duty manager to complain , she brought 2 complimentary drinks vouchers to try and make up for disgraceful room and no treat ! Also sent an empty ice bucket with ice so we had to supply our own drink ? The room was a disgrace so we asked to be moved , one floor up a bit cleaner and brighter, Unpacked, felt better untill my wife lifted the toilet lid and found droplets of piss stains that had not been cleaned what a disgrace ! Shocking experience ,never again . Why does management never reply to reviews on tripadvisor ? What a disgrace !! No interest in guests ,only taking their money and giving a shocking service .
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Date of stay: October 2021Trip type: Travelled as a couple
2 Helpful votes
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Ann B wrote a review Nov 2021
UK6 contributions5 helpful votes
Room very hot, unable to lower the temperature. Asked reception for assistance and waited 70 mins. The staff who attended had no clue how to lower it either and said she would speak to maintenance... checked out today and no sign of maintenance. Infact the whole hotel was like a furnace and very uncomfortable. The only difference between this hotel and a budget hotel was the cost.
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Date of stay: November 2021Trip type: Travelled solo
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PRICE RANGE
US$88 - US$187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton newcastle gateshead hotel gateshead, hilton international gateshead, hilton gateshead, gateshead hilton
LOCATION
United KingdomEnglandTyne and WearGateshead
NUMBER OF ROOMS
254
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Frequently Asked Questions about Hilton Newcastle Gateshead
Which popular attractions are close to Hilton Newcastle Gateshead?
Nearby attractions include The Quayside (0.4 km), Sage Gateshead (0.3 km), and Newcastle Castle (0.5 km).
What are some of the property amenities at Hilton Newcastle Gateshead?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Newcastle Gateshead?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hilton Newcastle Gateshead?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Newcastle Gateshead?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Newcastle Gateshead?
Conveniently located restaurants include Simla Restaurant, The French Quarter, and Raval Indian Brasserie & Bar.
Are there opportunities to exercise at Hilton Newcastle Gateshead?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Hilton Newcastle Gateshead?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Newcastle Gateshead offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Newcastle Gateshead?
Many travellers enjoy visiting Victoria Tunnel (1.3 km), The Quayside (0.4 km), and Newcastle Cathedral (0.5 km).
Does Hilton Newcastle Gateshead have any great views?
Yes, guests often enjoy the harbour view available here.