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About
#7 of 20 hotels in Gateshead
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Set by the A1M next to the MetroCentre, Europe's largest leisure and retail complex, Newcastle Gateshead Marriott Hotel MetroCentre offers the location, exceptional service and amenities you'd expect from a 4-star hotel in Newcastle, United Kingdom. If you're planning a business or social event, you'll find a 524-square-metre, technologically enhanced conference and meeting facility, backed by a professional staff who will anticipate your needs and quickly respond to your requests.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Spa
Parking
Paid wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Banquet room
Meeting rooms
Facial treatments
Baggage storage
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
Sofa bed
Safe
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English
Location
62Somewhat walkable
Grade: 62 out of 100
79Restaurantswithin 1 km
7Attractionswithin 1 km
Contact
Marconi Way Metrocentre, Gateshead NE11 9XF England
Getting there
Car HireSee all Gateshead car hire
1202Reviews26Q+A100Room tips
Reviews
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We stayed here for 1 night hoping for a relaxing time after renovations at our home. Only to find building work going on in the room next to ours ( 103). Considering the hotel was not full of guests - why had we been allocated this room in the first place?? We complained to reception at 8pm after eventually trying to contact them via the telephone in the room, only to find that it won’t connect to reception. I had to ring them on my mobile! We were offered a drink from the bar as an apology. The following morning we were again woken at 8am by drilling. We tried to make a coffee only to find the kettle did not work. After going in the shower I tried to dry my hair and the element was burning red and smelt of fire. A note was left on both appliances and reception informed
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Date of stay: January 2023Trip type: Travelled with friends
Room Tip: Avoid especially room 105
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Fidaz2007 wrote a review Aug 2022
Newcastle upon Tyne, United Kingdom211 contributions305 helpful votes
+1
Hotel's Favourite
Great location just off the A1 next to the Gateshead Metrocentre. Ample free onsite parking. Room clean and spacious. The staff were friendly and accomodating with any questions. The pool was clean - we used it early before breakfast so it was not very busy at that time. The sauna and steam room were also nice feature. Breakfast was really good pleanty of choice to choose from. We would stay again,
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Date of stay: May 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Meander56438797698 wrote a review Jan 2023
We booked into the hotel and all was good until we got to our room to find there was no hot water. Luckily we had showered prior to leaving home. I informed a half interested person on reception who said they’d look into it. The hot water or lack of hot water was never resolved during our stay which is totally unacceptable in an hotel and we’ll definitely not stay in a delta Marriott hotel again
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: No hot water 💧
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Got checked in by Josie who was very attentive at the desk. The room was bigger than expected with all the amenities you required. Mobile key was sent prompted as its very handy. At breakfast the next morning I saw Lauren, Alan and Danelle working very hard. Well done for doing a busy breakfast shift. The selection was a hot and cold buffet with an omelette bar too. Check out quick and easy.
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Date of stay: January 2023
Value
Location
Service
Room Tip: Take the number 6 bus from town if not driving
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Couldn't have been better- the room was spotless, the beds were comfortable, the staff were friendly and really enjoyed using the pool. Look forward to returning. Can't comment on the food as we ate out. Plenty of free parking. Nice too that checkout wasn't until midday.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Myself, Mam and my two granddaughters recently stayed here for two nights. We chose it for the proximity to the Metrocentre. We arrived by train and got a taxi to the hotel as it was a bit far to walk for my Mam. The taxi was great it was local firm Deans who were very efficient. We had two rooms and they were opposite each other. They were very spacious with king size beds. The rooms were very clean and there was toiletries in the bathroom. There was tea and coffee making facilities. We went for a meal in the hotel restaurant, however we had to wait nearly an hour for the meal even though there was hardly anybody in. Not much choice for the kids and was quite expensive. breakfast was also expensive so we decided to go to the nearby McDonalds which was very handy and much cheaper. After spending full day shopping we decided to use the pool in the hotel. We loved this, it was very quiet and lovely and warm. Towels were provided free of charge and the kids loved the whirlpool. The hotel is great for the metrocentre and an easy walk. We also went to Pizza Hut, which is opposite the hotel.. When we were ready to go home, we booked Deans taxi again to take us to the train station and again was very efficient. We would stay here again. It wouldn’t use the restaurant due to service and price.…
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Date of stay: September 2022
Value
Location
Service
Room Tip: We enjoyed the use of the pool after long day shopping.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Possible one of the best hotels I've stayed in ... rooms spot on if I had 1 bad thing to say would be the room was really warm not end of the world .. my son loved the swimming pool ... the star of the show had to be the breakfast was blown away by the selection of different things ... was beautiful will deffo be back keep up the good work
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Just a one night stopover whilst attending the rugby at Kingston Park which is about a 10 min drive away. Hotel is a bit dated and tatty around the edges especially in the common areas including the bar. The rooms as in most Marriotts however are roomy, clean and comfortable. Breakfast fine with a decent choice and decent quality. It’s a functional place just off the A1 . Nothing exciting about it although the staff at reception, bar and breakfast were very good
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I had two weeks in hotels and mostly Marriot, crowne plaza and other IHG. This was the better of the Marriots. Bit odd that I booked an executive king room but ended up with a room with two king beds for one person. Pointless and rather have a sofa and King bed as picture showed. Reception were delightful and eficient. Room had a bath and plenty of everything except water it did not have. View of Ikea not very interesting. TV was excellent unlike Leeds and I had a welcome on it. HDMI could be plugged in and wifi worked well. I had room service. Expensive and the fish was not cooked underneath. I would have given a 5 if the room type was correct and the fish was cooked. They refunded the fish otherwise would have been a 2 rating. I had to leave it and I did have loose stool day after. Not acceptable. Shame really as I did enjoy the stay I did not use leaisure facilities…
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: Front would be better but its at metro centre so you expect shops :)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here as my wife was running the Great North Run. The staff couldn’t have been more friendly and helpful. Early breakfast with porridge for runners, bottles of water to help them on their way and taxis arranged to suit. What a lovely friendly place.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$82 - US$125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
newcastle marriott metrocentre, marriott newcastle upon tyne, marriott gateshead
LOCATION
United KingdomEnglandTyne and WearGateshead
NUMBER OF ROOMS
150
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Claim Your ListingDELTA HOTELS NEWCASTLE GATESHEAD - Updated 2023 Prices & Hotel Reviews (England)
Frequently Asked Questions about Delta Hotels Newcastle Gateshead
Which popular attractions are close to Delta Hotels Newcastle Gateshead?
Nearby attractions include TeamSport Indoor Go Karting Newcastle (0.9 km), MetroCentre (0.5 km), and Jump Arena Gateshead (0.7 km).
What are some of the property amenities at Delta Hotels Newcastle Gateshead?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Delta Hotels Newcastle Gateshead?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Delta Hotels Newcastle Gateshead?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Delta Hotels Newcastle Gateshead?
Yes, free parking is available to guests.
What are some restaurants close to Delta Hotels Newcastle Gateshead?
Conveniently located restaurants include Fridays - Gateshead, Jashn Restaurant, and The Skiff Inn.
Are there opportunities to exercise at Delta Hotels Newcastle Gateshead?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Delta Hotels Newcastle Gateshead?
Yes, dry cleaning and laundry service are offered to guests.
Does Delta Hotels Newcastle Gateshead offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Delta Hotels Newcastle Gateshead?
Many travellers enjoy visiting Victoria Tunnel (5.7 km), Quayside (4.9 km), and Newcastle Cathedral (4.4 km).
Is Delta Hotels Newcastle Gateshead accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.