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Glen Orchy Guest House

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20 Knab Road, Lerwick ZE1 0AX Scotland
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Traveller (21)
Room & Suite (4)
Bathroom (1)

About

#5 of 6 hotels in Lerwick
Location
Cleanliness
Service
Value
The Glen Orchy is a converted Edwardian Convent located two minutes walk from Lerwick city centre. We are situated in a quiet neighbourhood with views which overlook the town and both Lerwick and Breiwick Bays, across the street from us is a golf course along the coast which also boasts great walking routes. We are family owned and operated with a few specially selected staff. We do our very best to make our guests feel welcomed and valued, we want everyone to have a pleasant stay and leave with good memories. We try to make the extra effort for our guests because we know they have come great distances to stay with us.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Concierge
Non-smoking hotel
Laundry service
Wifi
Bar / lounge
Restaurant
Breakfast available
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
98Reviews2Q+A19Room tips
Traveller rating
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Popular mentions
John D wrote a review May 2021
Kirkintilloch, United Kingdom91 contributions42 helpful votes
This was my second stay here. There is some confusion over whether it is a hotel or a guest house, but clearly the latter in my mind. Transpired to be a mix up over my booking as planned room was occupied by others who had extended their stay. Got a single instead at reasonable rate. Good wifi service but TV in my room wasn't the best.
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Percy_roy wrote a review Nov 2020
1 contribution
Travelled to Lerwick for one night on business. Arrived late and staff had waited to check me in. Offered to order me a takeaway as most places closed due to Covid. First room was spotless but a little cold and when I raised this I was moved immediately to a lovely warm room. Breakfast was amazing with lots of choice and the owner insisted I take fruit and a yoghurt with me for the day. I was also offered the option of leaving my bag while I attended my business meeting for collection later. Staff organised my taxi to and from the airport too. I’d go back just to be looked after and pampered a bit more. Thank you for a lovely relaxing stay and hope to see you next year with my family after Covid.
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Date of stay: October 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
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Joanna B wrote a review Sep 2020
1 contribution
My colleagues and I stayed here for a week and were blown away by how friendly, accommodating and thoughtful the staff and owners were. They bent over backwards to help us - providing packed lunches, meals at special times of day, extra storage rooms and much more. The location is great, a short walk from the harbour, shops and good restaurants. The breakfasts were delicious and generous. Highly recommend for tourists & business travellers.
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Date of stay: September 2020Trip type: Travelled on business
1 Helpful vote
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Christopher W wrote a review Sep 2020
Seaton, United Kingdom15 contributions11 helpful votes
Having booked over 6 months ago, and having received confirmation, we took the precaution of contacting them 14 days before our stay. The had no trace of our booking! On arrival, we were allocated room 10 and after having dragged our luggage up to second floor, found the room but we had the wrong key. Also, room was a twin and we had booked a double. Back all the way down to reception, to find we should be in room 22. This was also on the second floor at the other end of building. Another drag of luggage up two floors. Room very dated and in need of a lot of tlc. Door lock very temperemental. Toilet very very slow to flush, and other plumbing dodgy. Ate in on first night which was a mediocure experience. Thankfully we did not order from the Thai option. The gentleman next to us, did so and it arrived by taxi 50 minutes later. Breakfast was reasonable, but of four cereal containers, three appeared to have the same contents. Altogether a disappointing stay and it appears that the owners, whover they currently are, have not learnt from previous guests comments. Except for staff wearing face masks, there were no other Covid 19 precautions in place, and all dining room tables were fully laid all the time, which was totally opposite from our experience in other hotels at this time.
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Date of stay: September 2020
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Room Tip: Avoid top floor rooms if you want reliable water supply.
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1 Helpful vote
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Response from Glen Orchy, Owner at Glen Orchy Guest House
Responded 18 Sep 2020
Hello Christopher, i am so,so sorry to read of your terrible time with us. It's upsetting to say the least. It was lovely to meet you and your wife, may i add. On arrival, we soon found out the confusion with the rooms. Twin to Double issue. I quicky corrected this, on finding out myself and put you into a double room, as you'd requested. As you know yourself Christopher, as i also helped you and your wife up the stairs to both rooms, with your luggage. I did everything in my power to sort everything for you at that time. I highly suggest letting Booking.com know of your feelings on this matter please and the booking issues .As this booking was made by yourselves with them. They also take a booking fee for the reservation. It also may help this problem, from not happening again in the future. Your dinner issue was not relayed to me personally, either, at the time, so that it could be rectified either. Which i am quite disappointed in to be honest and think very unfair. I cannot fix a problem, when unaware of it. However, i do feel strongly that bringing in a complaint via someone else into this, that didn't actually complain, is a little too far in my opinion. The x4 cereal container's all have different cereals in them, all the time. A plumber has been contacted. We are awaiting said plumber to rectify all problems mentioned. Again that was never discussed in person, so you could be told about this either. Posters at front door and reception regarding covid 19, were displayed openly. Masks and hand gels also openly provided/displayed, as was the track and trace information also. I cannot express enough how disappointing this is to read. To also have other's read, that have also never been here. I thank you for your opinions and your views, but, a little more interaction with me, may have helped to have eased the situation a little, i think. Diane. (Manager)
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Izabela F wrote a review Sep 2020
Northampton, United Kingdom190 contributions46 helpful votes
A good place to stay to explore Shetland.. Well located within walking distance of Lerwick town centre, good parking and close to the Knab with great views. The room was clean, warm and comfortable, the staff friendly and helpful and the breakfast substantial with good choice.
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Date of stay: September 2020Trip type: Travelled as a couple
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PRICE RANGE
US$108 - US$117 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
glen orchy guest house hotel lerwick, glen orchy hotel
LOCATION
United KingdomScotlandShetland IslandsMainlandLerwick
NUMBER OF ROOMS
22
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Frequently Asked Questions about Glen Orchy Guest House
Which popular attractions are close to Glen Orchy Guest House?
Nearby attractions include Shetland Museum and Archives (1.1 km), Hauteville House (0.6 km), and Mousa (0.6 km).
What are some of the property amenities at Glen Orchy Guest House?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Glen Orchy Guest House?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Glen Orchy Guest House?
Yes, free parking is available to guests.
What are some restaurants close to Glen Orchy Guest House?
Conveniently located restaurants include The Dowry, Fjara Cafe Bar, and Peerie Shop Cafe.
Are pets allowed at Glen Orchy Guest House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Glen Orchy Guest House?
Many travellers enjoy visiting Hauteville House (0.6 km) and Bod of Gremista (2.6 km).
Is Glen Orchy Guest House accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.