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Mercure Darlington Kings Hotel

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9-12 Priestgate, Darlington DL1 1NW England
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US$66
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Traveller (208)
Dining (54)
Room & Suite (38)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 30/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Darlington Kings Hotel
Updated 30/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 21 hotels in Darlington
Location
Cleanliness
Service
Value
The hotel is superbly located in the heart of the historic market town, with ideal access to the A1 train st. and airport. Originally built in the 1600s as a Coaching Inn, rebuilt in 1893, and after a 6 million pounds sterling complete refurbishment in 2012, the hotel proudly harmonises its original features with a contemporary designer led style that reflects the hotel's personality. Boasting 83 stylish bedrooms, superior conference and banqueting suites, along with elegantly fashionable rest and bars.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Newspaper
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English
1085Reviews6Q+A100Room tips
Traveller rating
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BigIan63 wrote a review Yesterday
Llandudno, United Kingdom67 contributions30 helpful votes
Hotel is in a good location. On booking we were advised that parking couldn’t be pre booked, but on arrival we were told that all parking spaces were booked up. The TV in the room didn’t receive any signal at all, and there were hair clips on the carpet from the previous occupant of the room. Pity as the rest of the hotel is well presented and the staff were really helpful. Just needs attention to small details and it could have been a 5.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Parking is £5 max in the Cornmill shopping centre just down the road. It shuts 7pm to 7am though.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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dafona wrote a review Sep 2022
London, United Kingdom98 contributions47 helpful votes
A typical city centre hotel, modern in part built on the old bus station. Traffic noise could be an issue. Room small for a double ( really only a single). Comfortable bed and lovely pillows. Decent bathroom with shower but had to ask for shower tray mat. Usual choice evening menu but decent food. Breakfast not so good really,kept running out of things and service for hot food almost non existent. Would not choose to return.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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suemusgrave wrote a review Sep 2022
Leamington Spa, United Kingdom21 contributions36 helpful votes
I chose this hotel as it is part of the Accor group, but it is not up to the standard of the other Accor hotels that I have stayed in. As mentioned already, the shower head kept falling down, while trying to shower. The room was like a furnace at night-time. As for the breakfast it was an abyssal excuse for a breakfast. Every item has to be ordered separately and no sausages. I ordered an omelette, and it was far too salty. There were hardly any pastries out and no yoghurts that I could see. Even though I had paid for breakfast the next day, I went out and brought breakfast. Also there was no mention of our late beloved Queen, which I found very insulting. I will not be staying here again
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Date of stay: September 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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John N wrote a review Sep 2022
Aylesbury34 contributions19 helpful votes
Room 411 and adjacent have a noisy fan that runs 24 hours and should not be offered for let. Shower needs work to head so that it stays in a position to take a shower. Asking for a quiet room I was given this one and on hearing the noise of the fan asked to be moved. When told it would switch off at about 9 pm I accepted and of course that was not the case and it ran all night. I don’t appreciate being lied to. Lift was out of order as well.
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Date of stay: September 2022
Location
Cleanliness
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Room Tip: Not 0dd numbers on 4 th floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gareth Freeman, General Manager at Mercure Darlington Kings Hotel
Responded 3 weeks ago
We are sorry that your stay was disturbed by the sound outside the room. The fans are supposed to be turned off at 9pm to the shopping centre on this occasion it has not happened. The lift had a mechanical fault on the Saturday night and was rectified on the Sunday morning by an engineer.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heather Hanson wrote a review Aug 2022
Pontefract, United Kingdom15 contributions7 helpful votes
So we were on a coach trip, only 37 of us so not a huge party. I'm sure they took great fun in winding me up, but it's not funny when you're a paying guest. Now OK this might seem petty but we only had 4 meals and 3 out of them had "issues". A) The meal on the Friday night - no water was offered, I had to ask. Now you'd say "so what" wouldn't you? But not when the Member of Staff decided to give everyone else water and walked by our table twice and didn't ask. I had to. B) The breakfast on Saturday - we were told to go in the room we had been in the night before. So I started to go into the "room we were in the night before - and Saturday night". "No, you're in this one" (different room altogether", went to use the coffee machine only to be told "No, don't use that, I'll be bringing coffee into your room in a few minutes" - no he didn't, 10 people all used the coffee machine until I realised I could have had mine when I first went in, can someone please explain what that was all about.... C) The meal on Saturday - bearing in mind we had only 1 hour 15 minutes to eat our meal and then head out. My main didn't turn up!!! 10 minutes after everyone else had been served, my Mum went in. They had FORGOTTEN TO COOK IT, it wasn't even on the side waiting to be handed out. Then to make matters even better, when the member of staff came and put it in front of me, I got "mind the plate, it's hot". Erm, well thank you for apologising for the "we didn't bother cooking it", only got an apology when I happened to mention it.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SteveCoomber wrote a review Aug 2022
1 contribution
We enjoyed our stay apart from one major problem no air con. our room was lovely but so hot you could only open the window about 4 or 5 inches so not a lot of air coming it ,although we did have a fan it just blew warm air around. Breakfast was slow looked like they were short staffed plus they ran out of sausages which was surprizing as they know how many people are having Breakfast . There was also the problem of not having Air con people were complaining about how hot it was ,there was Air con above the food table but it wasn't working ,having said that the Breakfast was lovely . Would i stay again ? Yes i would as the problems there might be a one off
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Review collected in partnership with Accorhotels.com
Date of stay: August 2022
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gareth Freeman, General Manager at Mercure Darlington Kings Hotel
Responded 3 weeks ago
We are sorry the heat disrupted your stay. The windows are restricted by law and we are a listed building so unfortunately we cant have air con installed. Sorry about the breakfast we will of course be looking into this We hope to see you again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ggargett19 wrote a review Aug 2022
Fareham, United Kingdom6 contributions
We had a lovely stay at the Mercure Darlington. The staff were extremely helpful and the accommodation was comfortable. We also had breakfast which was very nice and reasonably priced. Would definitely recommend
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Review collected in partnership with Accorhotels.com
Date of stay: August 2022
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gareth Freeman, General Manager at Mercure Darlington Kings Hotel
Responded 3 weeks ago
Thank you for your kind comments and well will hope to see you again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kay G wrote a review Aug 2022
Leicester, United Kingdom112 contributions40 helpful votes
We stayed here as part of a coach trip which included breakfast and evening meal. The welcome was lovely and very efficient considering there were 50 of us. The room was bright and clean with plenty of space but no air con which meant we had to open the windows and so made it a little noisy until the pub shut at 11.00pm. This did not spoil our experience although I would like to mention that we only had one teaspoon which is impossible when one of you likes tea and the other coffee. Apart from that, the rooms were well equipped. Breakfast was help yourself but very filling and good choice. Cooked breakfast or continental. The only downside was the evening meal which was insufficient and poor. There were 3 choices and the staff brought out the food aimlessly trying to find who had ordered each item. I had pate with 3 minute slivers of cracker not enough to eat the pate with although the chutney was nice. The fishcake was mass produced frozen with too hot chilli sauce. However compared to the main course it was luxury. We both had loin of bacon - or slice of bacon, with undercooked leek and kale and new potatoes. The fish was even smaller and the risotto was so bad even the waiter offered some people an alterative. Pudding was fruit salad for us or should I say melon in orange juice. I had some orange and my partner had a piece of apple. The cheesecake was half the size of the portions on their own website but apparently it was nice. Good value if you don't have the main meal,
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Graeme wrote a review Aug 2022
Bari, Italy15 contributions3 helpful votes
the property is not bad however they have recently sold there car park to rip of merchants got 2 fines £100 each one for parking my car for an hour getting bags up to the room and another my hire car stayed for one night and I informed reception and still received a fine
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Don't go there if you have a car
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rachal B wrote a review Aug 2022
1 contribution
From start to finish the staff at this hotel made our wedding the best day ever. The food was delicious and very high quality. The room was comfortable and very clean. The staff were friendly and welcoming and nothing was too much. A lot of our friends and families booked rooms for the wedding weekend and everyone said they loved the location, the food and the service. Thank you all
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Date of stay: July 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gareth Freeman, General Manager at Mercure Darlington Kings Hotel
Responded 3 weeks ago
Congratulations on your Wedding Day Thank you for your kind comments regarding your wedding. And we hope to see you again very soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$66 - US$92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kings head darlington, head hotel king, hotel kings head
FORMERLY KNOWN AS
King's Head Hotel
LOCATION
United KingdomEnglandCounty DurhamDarlington
NUMBER OF ROOMS
83
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Frequently Asked Questions about Mercure Darlington Kings Hotel
Which popular attractions are close to Mercure Darlington Kings Hotel?
Nearby attractions include Cluedini Live Escape Rooms (Darlington) (0.1 km), Crooners Champagne Bar (0.3 km), and The Forum Music Centre (0.4 km).
What are some of the property amenities at Mercure Darlington Kings Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Darlington Kings Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Mercure Darlington Kings Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Mercure Darlington Kings Hotel?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Mercure Darlington Kings Hotel?
Conveniently located restaurants include Bombay Gate, Viraj Restaurant, and Tomahawk Steakhouse Darlington.
Is Mercure Darlington Kings Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Darlington.
Are any cleaning services offered at Mercure Darlington Kings Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Darlington Kings Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Darlington Kings Hotel?
Many travellers enjoy visiting Piercebridge Roman Fort & Bridge (7.9 km), David Mach's Train Sculpture, Darlington (3.6 km), and Durham Town Hall (0.3 km).
Is Mercure Darlington Kings Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.