We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsgrand deluxe roomelectronic controlscigar loungebath and showerbeautiful hotelwater temperatureroom serviceturn down serviceconcierge servicenespresso machinelobby arearing roadwould highly recommend this hotelbreakfast buffet isrooms are spacioushigh ceilingscity centre
I have stayed in many 5 star hotels in Vienna before, but the Kempinski beat all of them. The service was extraordinary, each staff member pleased us. Since I have booked by Amex Fine Hotels and Resorts we were upgraded to a junior suite at...More
Beautiful hotel, stylish yet extremely comfortable. The service is impeccable, attentive, courteous and efficient. Nothing is too much trouble, just what you want when away from home. It’s location is great, a short walk from restaurants, places of interest and shops. Definitely worth a visit...More
Thank Linda N
Response from Gerhard M, General Manager at Palais Hansen KempinskiResponded 15 March 2018
Thank you very much for your nice review, especially mentioning your service! I am happy that you enjoyed your stay at Palais Hansen Kempinski.
We hope to welcome you again at our hotel.
I allow myself to write a few lines to tell you how great was the wee-end I spent in Palais Hansen (11-13 of May) to discover Vienna for the first time and to celebrate my mother's Birthday.
Everything was just beautiful, from the room, the...More
We enjoyed staying at Kempinski Hotel Wien from 27th April to 1st May, and we received a fantastic treatment.
The Kempinski Hotel is part of Fine Hotels, and Resorts offers by American Express, so we had some benefits for our stay at the Hotel.
Thank Christian P
Response from Gerhard M, General Manager at Palais Hansen KempinskiResponded 5 days ago
Dear honoured guest,
Thank you very much for your kind words! We are happy that you enjoyed your stay with us with Amex FHR. Thank you for your nice feedback about our rooms and the restaurants.
We hope to welcome you again at Palais Hansen...More
We would like to thank you for creating our prefect five days vacation in the beautiful Palais Hansen Kempinski Viena! A high level 5* hotel with exceptional service, rooms with beautiful views and perfect location. Spotlessly clean and cozy. Very generous spread of breakfast and...More
Thank Veselina G
Response from Gerhard M, General Manager at Palais Hansen KempinskiResponded 1 week ago
Thank you very much for your nice feedback and your recommendation! We are glad that you had a wonderful stay with us and we are even more happy to welcome you again at our hotel.
All the best from Vienna,
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The
Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Response from Gerhard M | Property representative |
We are very centraly located, therefore there is Hofer (supermarket) 2 min. walk from the hotel. There is also a BIPA (hygine, parfumerie, convenience store) 2min away from the hotel, just next to the metro station... More
We are very centraly located, therefore there is Hofer (supermarket) 2 min. walk from the hotel. There is also a BIPA (hygine, parfumerie, convenience store) 2min away from the hotel, just next to the metro station Schottenring. In both places you have everything you need for your baby.
Should you have any further questions, please do not hesitate to contact us.
Warm regards from Vienna!