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Palais Hansen Kempinski

1,252 reviews
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Traveller (770)
Room & Suite (456)
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Overview
  • Excellent84%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Palais Hansen Kempinski
Special Offer: Kempinski Winter Breaks
Hotel deals
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Reviews (1,252)Write a Review
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666
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All reviewsgrand deluxe roomelectronic controlscigar loungebath and showerbeautiful hotelluxury hotelwater temperatureroom serviceturn down servicenespresso machineconcierge serviceup to datelobby areastar hotelsring roadinner courtyardbreakfast buffet is
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1 - 5 of 793 reviews
Reviewed yesterday via mobile

This hotel is beautiful, the rooms are spacious and the staff so welcoming. It is a little far from the turistic attractions, about 10 minutes walk. A few options of restaurants walking distance and great options at the hotel.

Thank WorldTravelerBalt
Hotel's Favourite
Reviewed 24 September 2017 via mobile

I loved this hotel. From start to finish, our stay was flawless. A friend and I visited Vienna for a conference. Although the conference was not close to the hotel, the hotel is within walking distance to the Underground; getting there and back each new...More

2  Thank onetraveljunkie
Response from Gerhard M, General Manager at Palais Hansen KempinskiResponded 26 September 2017

Dear onetraveljunkie, thank you for your kind words and review on Tripadvisor.com. With best regards from the Palais Hansen Kempinski, Gerhard Mitrovits, and the Team.

Reviewed 1 week ago

We recently stayed at the Kempinski in a beautiful corner suite and we really enjoyed it. The room was fabulous, nice decoration and very spacious with all the modern facilities you would expect. An Ipad was presented in the room with all relevant information about...More

Thank SunnyGlobe86
Response from Gerhard M, General Manager at Palais Hansen KempinskiResponded 6 days ago

Thank you very much for your review and your recommendation! I am glad to read that you enjoyed your stay, especially the room and the breakfast. I will share your nice feedback with my team who will be happy to hear your kind words. We...More

Reviewed 1 week ago

Christmas in Vienna is such a treat. This hotel was wonderful. The location was central, the rooms were amazing and the beds were wonderfully comfortable. We were a family of 5 with 3 adult children. As it was Christmas the decorations were wonderful. the breakfasts...More

1  Thank barringMelbourne
Response from Gerhard M, General Manager at Palais Hansen KempinskiResponded 6 days ago

Thank you very much for your feedback! I am very happy to read that you enjoyed your stay during Christmas time with us. We are glad we could make your stay a memorable one and we are looking forward to welcoming you again at Palais...More

Reviewed 1 week ago

This hotel is at the level you expect from a 5* hotel. Perfect facilities, a friendly and very attentive staff. The breakfast buffet is splendid. The spa area feels a bit small with low ceilings ans small rooms. It could also have more rest beds...More

Thank Arbalcha
Response from Gerhard M, General Manager at Palais Hansen KempinskiResponded 6 days ago

Dear Arbalcha, Thank you for your nice feedback! I am glad to read that you enjoyed your stay at Palais Hansen Kempinski. We provide a Nespresso machine with a total of 6 pads (espresso, lungo and decaf - 2 of every kind) in every room...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Spa
Restaurant
Bar/Lounge
Hotel Amenities
Meeting Rooms
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Spa
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$325 - US$520 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Vienna
#3 Romantic Hotel in Vienna
#5 Spa Hotel in Vienna
#8 Luxury Hotel in Vienna
#15 Family Hotel in Vienna
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$325 - US$520 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Vienna
#3 Romantic Hotel in Vienna
#5 Spa Hotel in Vienna
#8 Luxury Hotel in Vienna
#15 Family Hotel in Vienna
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (770)
Room & Suite (456)
Dining (156)
Pool & Beach (8)
Amenities (129)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
Questions & Answers
Ask a question
Buch78
28 January 2018|
AnswerShow all 4 answers
Response from salisbury16 | Reviewed this property |
Not sure, I suggest you email the reception staff who all speak English and are very helpful. Email address is on the hotel website.
1
Vote
Sidneyleee
12 September 2017|
AnswerShow all 9 answers
Response from Lizzie0145 | Reviewed this property |
We found it to be within walking distance of the main attractions. We also used the Hop On/Hop Off bus. The concierge ordered us a taxi to go to the palace for the evening concert. That's a little further out.
1
Vote
Nicholas M
29 August 2017|
AnswerShow all 6 answers
Response from Assigee110681 | Reviewed this property |
Upon request yes
0
Votes
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Room Tips
"Inside rooms overlooking one of the two courtyards are free from outside traffic noise."
Read review
"The junior suites are spacious and very comfortable."
Read review
"Despite being close to the lift our room was very quiet. Information is on the iPad."
Read review
"Suites are amazing. Only 3 floors, recommend 2 or 3."
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