We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel Europa

Traveller (346)
360
Panoramas (23)
Dining (60)
Overview
Visit hotel website
E-mail hotel
Suedtiroler Platz 2, Innsbruck 6020 Austria See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
5 Star accommodation
Additional information
Visit hotel website
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"containerAttributes":null,"scriptFlags":null}
Reviews (1,109)
Filter reviews
621 results
Traveller rating
303
173
84
35
26
Traveller type
Time of year
LanguageEnglish
More languages
303
173
84
35
26
Show reviews that mention
All reviews train station five star hotel old town hotel restaurant front desk staff junior suite main station underground parking the heart of the city room was spacious breakfast was excellent innsbruck card golden roof austria mountains skiing slippers
FilterEnglish
Updating list...
1 - 5 of 621 reviews
Reviewed 1 week ago

I stayed here in January with my partner for our 4th anniversary. Unfortunately as soon as we got to the hotel reception we were disappointed with the attitude of the staff. We asked a young gentleman if there was any chance of a room upgrade...More

Date of stay: January 2019
1  Thank JustaSmalllTownGirl
Reviewed 2 weeks ago

I got a great deal on this hotel over the Christmas season in 2018 and was really happy to be staying there. The reception area is very charming and the restaurant areas, designed as individual gästuben are quaint. The bar is fancy too. There were...More

Date of stay: December 2018
Thank Steven M
Reviewed 2 weeks ago

Very disappointed and shocked by the restaurant staff. Arrogant behaviour. NOT A 5 STAR AT ALL. Someone should down grade this place. It is such a pity to have such an experience in such a beautiful city.More

Date of stay: January 2019
1  Thank expatriots5
Response from Guestrelation6020, Manager at Grand Hotel EuropaResponded 1 week ago

Dear guest, Thank you very much for your feedback. We are very sorry that you did have this experience with us. We informed our restaurant manager about the mentioned issue and will definitely train our staff in order to improve the service quality. With kind...More

Reviewed 2 weeks ago

Many years ago this hotel was run by an Austrian family, it was a classical, tyrolean first class hotel. The rooms were attractively furnished in the Austrian style. . It has been taken over by an Italian company and modernised and refurbished. The front foyer...More

Date of stay: January 2019
Thank 652mariusr
Reviewed 2 weeks ago

On arrival, the person on Reception ignored me, and then directed my family to what appeared to be a service lift to get to our room. We had to ask other staff for how to operate the lift. Later on, all the power to our...More

Date of stay: January 2019
2  Thank Nick S
View more reviews
About
Description
The Grand Hotel Europa is a top hotel in Innsbruck, Austria, and one of the most impressive hotels in central Europe. The hotel’s location makes it perfect for exploring Innsbruck, and the beautiful surrounding More countryside. The location, modern amenities and stunning decor make the hotel highly regarded. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Business
,
Family
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Business
,
Family
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
108
Price range
US$140 - US$266 (Based on Average Rates for a Standard Room)
Also Known As
Grand Hotel Innsbruck
,
Grand Resort Innsbruck
Location
Austria > Austrian Alps > Tirol > Innsbruck
Hotel class
Contact Information
Hotel Style
Business
,
Family
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
108
Price range
US$140 - US$266 (Based on Average Rates for a Standard Room)
Also Known As
Grand Hotel Innsbruck
,
Grand Resort Innsbruck
Location
Austria > Austrian Alps > Tirol > Innsbruck
Photos
Traveller (346)
Room & Suite (300)
Dining (60)
Pool & Beach (1)
Amenities (32)
Business Centre & Event Rooms (7)
Nearby
Nearby HotelsSee all 70 nearby hotels
Ibis Innsbruck
1,362 reviews
.18 km away
Adlers Hotel
748 reviews
.19 km away
Hotel Sailer
590 reviews
.19 km away
Hotel Zach
339 reviews
.22 km away
Nearby RestaurantsSee all 517 nearby restaurants
Die Pizzerei
463 reviews
.18 km away
Jaipur
91 reviews
.23 km away
Aui's Restaurant Bar
230 reviews
.26 km away
Tiroler Bauernkeller
187 reviews
.10 km away
Nearby AttractionsSee all 201 nearby attractions
AUDIOVERSUM - ScienceCenter
168 reviews
.28 km away
Maria-Theresien-Strasse
827 reviews
.40 km away
Tyrolean Provincial Museum (Tiroler Landesmuseum Ferdinandeum)
96 reviews
.34 km away
Einkaufszentrum Sillpark
88 reviews
.35 km away
Questions & Answers
Ask a question
chrisandlisatx
28 May 2018|
AnswerShow all 2 answers
Response from Georgios T | Reviewed this property |
There is a paying parking at the railway station. You can walk to the hotel by underground tunnel.
0
Votes
WaridA25
5 May 2018|
AnswerShow all 2 answers
Response from Guestrelation6020 | Property representative |
Dear Mr. Warid, thank you very much for your massage. No there is everything included in our rate. So you don`t must pay for any City tax at the Hotel. We are much looking Forward to welcome you soon in our Hotel and wish... More
1
Vote
Google Translation
KinnariS27
1 April 2018|
AnswerShow all 2 answers
Response from Guestrelation6020 | Property representative |
Dear Guest, Thank you for your request. You have a very nice indian restaurant called "Jaipur" juste 5mn walking distance from the hotel and a 2nd about 10/15mn called "Himal". For the shopping we recommande you the... More
1
Vote
Google Translation
Room Tips
"Stay at Adlers instead"
JustaSmalllTownGirl
1 week ago
Read review
"If you have mobility issues make sure to mention this when booking as there are odd stairs around the..."
307stevenm
2 weeks ago
Read review
"Rooms on 4th floor very ordinary. ?top dollar for better rooms with a bath"
652mariusr
2 weeks ago
Read review
"do not choose one"
tarowberry4
24 Sep 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing