Terrible. Avoid. Hidden costs, filthy mattresses, more expensive rooms identical to standard rooms. Breakfast staff grumpy and unpleasant. Good location. Rooms tiny with nowhere to keep clothes other than 4 hangers, so literally living out of a suitcase. There are better options.
It was ok for the price and the staff were friendly. I can gladly recommend the hotel for others to book. Nice and clean room and the kind staff made me smile. The only thing is the distance from the centre of Copenhagen but the city is well developed for getting around.
This hotel is like most others in these chains. It's clean, quiet and basic needs are covered. The breakfast restaurant is the star, not just because of the food - which is also quite good. I'm very greatful for my softboiled eggs! Their star is the restaurant personel. Their crew was aware, polite and fast. Despite every guest acting like we would never be fed again, we never ran out of food. The crew made sure everything was refilled. They never even blinked, when some guests just left their empty dishes on the tables, in stead of using the cleaning trays. I was impressed!
A tiny space with an odd tiny frosted glass bathroom with a sliding door. Fine for one, way too crowded and possibly awkward for two, especially if one person has an upset stomach. One person has to crawl past the other to get in and out of the bed.
Very noisy room, really bad sleep because of train noise, should never charge full price for this rooms. And acces to outdoor area should be from breakfast room 2.floor. Not from outdoor. Very fine outdoor area but not available at all for the guests
Stayed here only the night as was transiting through Copenhagen. This was an affordable option in an expensive city and I found the hotel to be clean comfortable and convenient. Check in was quick, rooms were basic but clean and comfortable. Close to train station and tivoli.
Because of a mistake during booking we had to book twice, to get our room. End of the story is that we had to pay twice the price and no one seemed to care about our concern. This is a bad service in my opinion and thats why I can’t recommend this hotel.
Basic.. but ok? The reception and communal areas are nice and smart, proving a nice entrance. Staff were pretty helpful. The rooms are copy and paste basic. Not much room, wouldn’t want to be living there more than a couple of days. It’s like a normal sized room with a bathroom and shower built in with a plastic screen. The bed had no mattress protector and was soiled beyond belief. We had to change rooms. It’s all very hit and miss. The first mattress was beyond anything you could imagine. The second room was better. It’s all.. ok.. basic. No frills. A rack em and stack em type hotel. Good location tho
Very good place to stay regarding location, public transport, comfort etc. It would be likely to have coffee making utilities in the rooms, also wardrobe or some shelfs where guests can put their things
The staff were lovely, the rooms were clean, great communal space, brilliant location. Definitely recommend and would happily stay again. The location was right near the central station so from the airport to accommodation was less than 30 minutes travel.