Hotel NH Brussels Carrefour de l'Europe

Hotel NH Brussels Carrefour de l'Europe

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NH Brussels Carrefour De L'Europe
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About

4.0
#91 of 213 hotels in Brussels
4.8 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.8 of 5 bubbles
Value
The elegant 4-star NH Brussels Carrefour de l'Europe enjoys a prime spot in the heart of Brussels' historic city center. It is just a short walk to the historic Grand Place and Central Station. It's an area that's both rich in heritage, and lively and cosmopolitan in feel.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Meeting rooms
Concierge
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Soundproof rooms
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Family
Languages Spoken
English, French, Spanish, Arabic and 3 more
Hotel links
Special Offer:Unlock up to D$150 extra!

Location

Rue Marche aux Herbes 110 Grasmarkt Straat, Brussels 1000 Belgium
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Brussels Airport
10.9 km
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Deurne Airport
38.9 km
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De Brouckère
6 minBrussels Metro
1,471Review16Q+A100Room tips
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Detailed Reviews
Amanda P wrote a review Jun 2022
Stratford City, United Kingdom44 contributions41 helpful votes
4.0 of 5 bubbles
Booked in for three nights bed and breakfast 17/6 to 20/6
Slightly disappointed that the receptionist on duty didn’t immediately acknowledge us when we arrived but she let us book in earlier than the normal time so that was ok.
We asked a female receptionist that evening to book us a taxi to our Gala dinner for the Saturday evening the next day but she failed to do so resulting in a panic on the day of that the man on the desk tried to correct but was unable to and we ended up being late to our event as It was busy and the traffic bad when we eventually got an Uber
Found the corridors somewhat tired but our room 407 was spotlessly clean and had some nice toiletries supplied . No power point near the bed which would have been good our room was not clean and re supplied with clean towels on the first night but that was because we did not realise we had to request this by putting a notice on the door. There was no information in the room to refer to to explain anything which would have been helpful.
The bathroom was a nice big size but it was almost impossible to access the bath taps without getting in the bath due to the fixed shower screen.
The beds were very comfortable but the pillows were horrendous lumpy and uncomfortable. I meant to complain but was having a good time so forgot to mention this to reception. All of our group felt the same . The aircon was effective and there was plenty of hot water though the water pressure was not good for having a shower Breakfast was very good with a great choice of hot and cold buffet. The staff in the restaurant could not have been more helpful though I would personally get rid of the plastic ham though . The cleaning staff were very friendly and there was a nice atmosphere in the hotel The male manager and receptionist were extremely helpful and nothing detracted really from the fantastic location that was right next to Central station and the Grand place and withing a short walking distance of all the tourist spots and some very nice restaurants . I would recommend it
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Date of stay: June 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: Room 407 was at the back of the hotel no view but nice and quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH Brussels Carrefour de l'Europe, Owner at Hotel NH Brussels Carrefour de l'Europe
Responded 17 Jul 2022
Dear Ms. Amanda, Allow us to thank you for staying with us and for sharing your experience in our hotel. Your feedback is crucial to us as this confirms and guides us to improve the product or service that we want our guests to enjoy. We took note of all your remarks and we will make sure to address them as soon as possible. Hopefully, we will have another chance to welcome you to us or to one of our NH Hotels. Kind regards, Florin Front Office Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LauraKerr26 wrote a review Mar 2022
Glasgow, United Kingdom39 contributions57 helpful votes
5.0 of 5 bubbles
We spent the weekend here for a reasonable price and couldn’t fault the place. Upon arrival we were greeted by 2 reception staff who were genuinely pleasant and friendly, they told us we had a room with a good view and we weren’t disappointed. The room was basic but had what we needed and we did feel it was good value for money. The whole weekend as we left or arrived into the hotel we were greeted by friendly staff informing us we knew where to go if there was any issues. The location is ideal, however, there is a nightclub nearby so it can be noisy at night but it didn’t disturb our sleep. We would return here in a heartbeat and really enjoyed our stay
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia Serna Esteban, Otros at Hotel NH Brussels Carrefour de l'Europe
Responded 1 Apr 2022
Dear LauraKerr26, Thank you for taking the time to leave such a nice comment after your stay with us. We are very happy you appreciated our rooms, the staff and our location in the heart of the city. We are looking forward to welcoming you again soon. Kind Regards, Front Office
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Jemmo70 wrote a review Feb 2020
Bournemouth, United Kingdom195 contributions118 helpful votes
4.0 of 5 bubbles
We walked from Brussels station after arriving by Eurostar. It took 25 minutes and was an ok walk.
We had a superior double which is on the 6th(top) floor. Room 610. The view is great over the square and Grand Place in the background.
The room has a separate lounge area with tv,comfy beds in the bedroom with tv and a large bathroom with great bath. The beds are very comfy.
The breakfast was lovely with a large choice of hot and cold.
Reception very attentive on arrival and in providing an iron and board.
Would highly recommend this as a central hotel for the sights.
Also stayed at the Ibis last year which is next door and would avoid that due to the tiny rooms and 2 foot 6 beds.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NHVia, Director General at Hotel NH Brussels Carrefour de l'Europe
Responded 16 Feb 2020
Dear client, First of all, thank you very much for choosing NH Brussels Carrefour de l'Europe for your stay and for taking some of your time to give us feedback, we appreciate very much our guest opinions! We are very glad you enjoyed your stay with us, We look forward to seeing you very soon, Kind regards,
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Joseph F wrote a review Mar 2023
Ottawa, Canada5 contributions1 helpful vote
5.0 of 5 bubbles
Wonderful location...so close to central train station, to taxi stand, to great selection of food vendors and restaurants, and to the magnificent historical square. Get the room with the balcony so you can overlook the activities while enjoying Belgian chocolates and be surrounded by window boxes full of annuals on the spacious balcony. The hotel lobby serves complimentary coffee, teas and treats throughout the day, and for early departures, they have complimentary croissants and other goodies in the lobby. And to top it off, great guest services.
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Review collected in partnership with NH Hotels
Date of stay: March 2023
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH Brussels Carrefour de l'Europe, Owner at Hotel NH Brussels Carrefour de l'Europe
Responded 18 Mar 2023
Dear Joseph, We would like to thank you for taking the time to leave a review about your recent stay at NH CARREFOUR DE L'EUROPE. Customer feedback is one of our top priorities. We are delighted to read that you enjoyed our ideal location and our services. We hope to see you again on your next trip to Brussels. Best regards, Bianca, Front desk office
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Mosh1996 wrote a review Sept 2022
Falkirk District, United Kingdom18 contributions25 helpful votes
5.0 of 5 bubbles
The hotel is in a great location on Brussels’ Grassmarket and is an easy walk to the Grand Place, Central train station and lots of shops and restaurants. On our arrival the staff at reception noticed that one of us had a birthday coming up and upgraded our room to one with a sitting room and a balcony with a great view. On the second day of our stay we returned from a day of exploring to a bottle of cava, some pastries and fruit and a lovely note. Those kind and thoughtful touches made our stay very memorable and we would like to thank Ovidiu in particular for his kindness and thoughtfulness.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH Brussels Carrefour de l'Europe, Owner at Hotel NH Brussels Carrefour de l'Europe
Responded 13 Sept 2022
Dear Mosh1996, Thank you a lot for your lovely review! We are really happy to see that you enjoyed our hotel position, the room with the view we assigned to you as well the work done by us at the reception to make your stay even better your expectations! Our colleague Ovidiu will be more than happy to see your mention. Kind regards, Cristian Front Office Team
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Paul G wrote a review Jul 2023
2 contributions
5.0 of 5 bubbles
At less than €150 per night it was very reasonably priced for the season, we only stayed room only because they finish serving breakfast at 10am during the week. and the hotel staff were great we arrived at 10.30 am and although rooms are generally not available until 3pm they managed to get us into our room by 12.30. Hotel is very close to Grand place and train station, Would definitely return to NH Carrefour and consider other NH hotels.
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Review collected in partnership with NH Hotels
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH Brussels Carrefour de l'Europe, Owner at Hotel NH Brussels Carrefour de l'Europe
Responded 15 Jul 2023
Dear Paul, Thank you for giving us your feedback on your stay at NH Carrefour de l'Europe, our guests' opinion is very important to us as it gives us the chance to improve. We're delighted to see that you appreciated our hospitality. We always try our best to meet our customers' expectations. We hope to see you again soon and that this time you'll try our delicious breakfast buffet! Kind regards, Célina, Front Office Team
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Lisa A wrote a review Nov 2022
Seattle, Washington4 contributions1 helpful vote
5.0 of 5 bubbles
The location was perfectly situated next to the main train station and in the beautiful Old Town Brussels. We had a beautiful view of the square. If you choose a room over the square, you might hear a little party noise in the night. We thought it was worth it for the view. We got fantastic sunset photos while sipping our cocktails from our 4th floor window with the Brussel's architecture in the background. The rooms are clean (not fancy) and beds comfy. There are pastries & coffee in the lobby for breakfast. You can purchase beer & wine in the lobby to bring to your room. The front desk staff were incredibly helpful and friendly. I forgot my Kindle reader and discovered it once I got back to USA. The hotel reached out to me to help arrange to have the kindle shipped back home. If you like expensive 5-star hotels with all the modern amenities, this hotel will not be for you. If you like authentic, charming European hotels set in the action of the town, with good service and access to the train system, then I highly recommend this hotel for your Brussel's stay. Just remember, if you want a quiet room, don't request a room on the square.
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Date of stay: November 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH Brussels Carrefour de l'Europe, Owner at Hotel NH Brussels Carrefour de l'Europe
Responded 18 Nov 2022
Dear Mrs Wlisaa, Thank you for choosing NH Carrefour de l'Europe for your stay in Brussels and for taking the time to share your feedback with us. We are pleased to see that everything was as you wished and you could enjoy at maximum your stay. Thank you for your trust and we hope to welcome you back soon. Best regards, Bianca,reception team
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Flor P wrote a review Jun 2022
Dubai, United Arab Emirates8 contributions2 helpful votes
4.0 of 5 bubbles
The hotel is very close to the Bruxelle Centraal station so if you are cool with travelling by train this is the perfect location. Close to the shops and the Grand Place so easy to go there. Staff speaks English so you can communicate properly.
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Review collected in partnership with NH Hotels
Date of stay: June 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia Serna Esteban, Otros at Hotel NH Brussels Carrefour de l'Europe
Responded 25 Jun 2022
Dear FlorP608, Thank you for sharing your recent experience in our hotel. We are happy to see that you could enjoy our 'in the heart of the city' location and we hope to have you back among us. With kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Conor wrote a review Apr 2023
Windsor, United Kingdom21 contributions
4.0 of 5 bubbles
Had a pleasant stay here over a bank holiday weekend with my partner.

Checked in seamlessly and had no issues with reception or staff throughout the stay. The room was decent for what we paid, with a lovely view of the town right outside our window. One downside for me was that the pillows were not the most comfy. Bathroom was clean, and the shower was good!

The hotel also provides the opportunity to exchange the morning clean for a free drinks voucher for the room. So if you are like me and prefer a lay in, at least you get something out of it.

Sad there was not a gym here, but speak with the reception and they will call their sister hotel to let you in (5 minute walk away).

Overall a very positive stay. Would come back for sure!
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH Brussels Carrefour de l'Europe, Owner at Hotel NH Brussels Carrefour de l'Europe
Responded 17 Apr 2023
Dear guest, Thank you for choosing NH Carrefour de l'Europe for your stay in Brussels and for taking the time to share your feedback with us. Our mission is to offer our guests the perfect stay, in the best location with the right value. We are pleased to see that you enjoyed your stay with us, especially our Green Stay option. We took notes of the pillow situation and we'll make sure to improve their quality. It will be our pleasure to share your feedback with our colleagues. Thank you for your trust and we hope to welcome you back soon. Kind regards, Célina, Front Office Team
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rlm001 wrote a review Oct 2022
Edinburgh, United Kingdom25 contributions39 helpful votes
3.0 of 5 bubbles
Having booked a standard double room, I was disappointed to be allocated a very small, dark and dingy room on the fifth floor. When I pointed out to reception that it bore no resemblance to the descripition of the rooms on the NH website, I was re-allocated to a room slightly bigger, but equally dingy, and with a sloping roof, this time on the sixth floor.
Also, the sixth floor was served by only one of the two lifts. If the wrong lift arrives on the ground floor, it takes you to the fifth floor and you need to use the stairs for the final floor. Odd. The staff overall were pleasant, apart from one officious fellow in the restaurant.
I have stayed previously in NH hotels which have been uniformly excellent. This one was a disappointment.
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Date of stay: September 2022
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: If you are offered a room on the fifth or sixth floor, decline it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH Brussels Carrefour de l'Europe, Owner at Hotel NH Brussels Carrefour de l'Europe
Responded 16 Oct 2022
Dear guest, Thank you for choosing NH Brussels Carrefour de l'Europe for your stay and for sharing your recent experience in our hotel. We sincerely regret that the room's decoration did not meet your expectations. Rest assured that your remarks will be taken into account for our future renovations. Overall, we feel sorry to see that you couldn't enjoy your stay as you should and we thank you again for your feedback. We truly hope that whenever you'll come back to Brussels, you will give us another opportunity to reach your expectations. Sincerely Florin Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christine K asked a question Nov 2019
Kuala Lumpur, Malaysia47 contributions4 helpful votes
Do u have elevator?
Answer from Johnny O
Honefoss, Norway334 contributions120 helpful votes
Yes
Answer from DifferentGuy
Zagreb, Croatia225 contributions23 helpful votes
Yes, they have and will do it gladly for you.
Answer from Cara B
Brisbane, Australia756 contributions120 helpful votes
It’s right in front of the train station - walk across the road
Freelander56 wrote a tip May 2024
Midhurst, United Kingdom43 contributions2 helpful votes
5.0 of 5 bubbles
"Ask for a room at the front floor 5 is good"
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Meander41616796057 wrote a tip May 2024
2 contributions
1.0 of 5 bubbles
"Ask for extra blanked if you prefer taking the sofa to sleep seperately."
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Davey Mc wrote a tip Feb 2024
Harpenden, United Kingdom17 contributions3 helpful votes
3.0 of 5 bubbles
"Bring ear plugs. Do walk around the immediate area as there are lots of nice bars and restaurants"
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Happiness27604403337 wrote a tip Nov 2023
1 contribution
4.0 of 5 bubbles
"Ask for price before getting in taxi per person"
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Caroline wrote a tip Nov 2023
Andwell, United Kingdom40 contributions30 helpful votes
4.0 of 5 bubbles
"Very close to the main train station. Very close to all the sights of the city"
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PRICE RANGE
HK$1,125 - HK$1,679 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western premier carrefour de l`europe hotel brussels, best western hotel brussels, best western brussels, brussels best western
FORMERLY KNOWN AS
Best Western
LOCATION
BelgiumBrussels
NUMBER OF ROOMS
65
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL NH BRUSSELS CARREFOUR DE L'EUROPE HK$992 (H̶K̶$̶1̶,̶1̶8̶8̶) - Updated 2024

Frequently Asked Questions about Hotel NH Brussels Carrefour de l'Europe
Which popular attractions are close to Hotel NH Brussels Carrefour de l'Europe?
Nearby attractions include Grand Place (0.2 km), SANDEMANs NEW Europe - Brussels (0.2 km), and Quiz Room Bruxelles (0.3 km).
What are some of the property amenities at Hotel NH Brussels Carrefour de l'Europe?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel NH Brussels Carrefour de l'Europe?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Hotel NH Brussels Carrefour de l'Europe?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel NH Brussels Carrefour de l'Europe?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel NH Brussels Carrefour de l'Europe?
Conveniently located restaurants include Yummy Bowl, The Lobster House, and Pasta Divina.
Is Hotel NH Brussels Carrefour de l'Europe located near the city centre?
Yes, it is 0.4 km away from the centre of Brussels.
Are any cleaning services offered at Hotel NH Brussels Carrefour de l'Europe?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel NH Brussels Carrefour de l'Europe?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel NH Brussels Carrefour de l'Europe offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hotel NH Brussels Carrefour de l'Europe?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Arabic, and Dutch.
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