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Hotel Matelote

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Traveller (116)
Room & Suite (182)
Dining (15)
Overview
  • Excellent40%
  • Very good35%
  • Average18%
  • Poor6%
  • Terrible1%
Travellers talk about
“no lift”(19 reviews)
“grote markt”(21 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Suites
Multilingual Staff
Free Parking
Air Conditioning
3 Star Hotel
All hotel details
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Reviews (369)
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233 results
Traveller rating
101
77
36
18
1
Traveller type
Time of year
LanguageEnglish
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101
77
36
18
1
Show reviews that mention
All reviewsno liftquiet side streetgrote marktcarry your luggagespiral staircasewelcome drinkegg boilerold buildingexcellent locationloved this hotelsmall hotelbreakfast areaa great place to stayflights of stairscentral squaremy colleaguefree upgrade
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1 - 5 of 233 reviews
Reviewed 3 weeks ago via mobile

Great location. Rooms are a bit make shift and tired. The reception is very young and didn't know much about things around e.g. We wanted to go to the Diamond Museum which was 2 streets away and they didn't know it was there. Absolutely fabulous...More

Thank dogfishCapeTown
Response from Bie V, Front Office Manager at Hotel MateloteResponded 3 weeks ago

Dear, Thank you for your review. We are very sorry you did not really enjoy your stay at our hotel. We also apologise if our front desk personnel did not meet your expectations regarding things to do and to see in the neighbourhood of our...More

Reviewed 4 weeks ago via mobile

First of all, they claim to be a 3 star hotel. That is impossible unless you have a lift, which they don’t have. No AC. The location doesn’t redeem this hotel in any way. No one is ever at reception. Bugs, lots of them. Gross....More

Thank Ellen E
Response from Bie V, Front Office Manager at Hotel MateloteResponded 3 weeks ago

Dear Ellen, Thank you for your review. We are very sorry you did not enjoy your stay and that you were expecting an elevator. However we were convinced we clearly mention this fact on our website and in our booking confirmation we will try to...More

Reviewed 5 weeks ago

No air conditionning, lots of bugs and lamps are making quite heavy noises... staff is friendly and helpfull. However I think you are more paying for the location than the hotel itself. I would not recommend it

Review collected in partnership with this hotel
Thank KamaH10
Response from Bie V, Front Office Manager at Hotel MateloteResponded 4 weeks ago

Thank you for your review! We are sorry you didn't enjoy your stay... We have now put anti muskito systems in our rooms, thank you for informing us about this. We will definetly communicate your remarks regarding the lamps to our management. Kind regards, Bie

Reviewed 13 June 2018 via mobile

We stayed at this hotel because of the reviews on trip advisor and everyone was correct. This hotel is right in the middle of the busy tourist areas and so it is incredibly easy to just get out and walk to everything you need to...More

Thank Stanton V
Response from Bie V, Front Office Manager at Hotel MateloteResponded 4 weeks ago

Thank you for your kind review!

Reviewed 8 May 2018

very well located in the centre of antwerpen, small and very quiet. Our room quite strange on 2 floors with fully open bath room in the entrance floor. poor breakfast with very few options and entirely self service.

Review collected in partnership with this hotel
Thank 679dorrit
Response from Bie V, Front Office Manager at Hotel MateloteResponded 4 weeks ago

Thank you for your review! Our duplex suite is our only room that has 2 floors. I will definetly communicate your remarks regarding the breakfast to our management!

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Details
Price range
US$108 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Antwerp
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$108 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Antwerp
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (116)
Room & Suite (182)
Dining (15)
Questions & Answers
Ask a question
Allison A
10 January 2015|
Answer
Response from Bie V | Property representative |
Hi Allison, Price will be around 15 max 20 Euros. Please don't hesitate to contact us if you need more information. warmest regards, Michaëlle Hotel Matelote
0
Votes
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Room Tips
"no lift, so keep that in mind if you have reduced mobility"
Read review
"9 was pretty good if you don't care about TV and have no bags!"
Read review
"Rooms facing the street are incredibly noisy all night long! Also, there are VERY steep stairs to the..."
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"Rooms 1 and 4 overlook the street and get a lot of street noise."
Read review
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