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Great location - but hugely over priced! Room was nice, but nothing special. Staff very rude at check in/out and throughout our stay. Hugely over priced, great location but not worth the price at all for the rest of the hotel other than location. Paid...More
Response from Hotel-cmanager, General Manager at Hotel Rubens - Grote MarktResponded 2 days ago
Dear Guest, We thank you for taking the time to give your opinion about your stay at Hotel Rubens - Grote Markt, Antwerp.
We're sorry your experience hasn't been fully satisfying, we appreciate all feedback as it gives us a chance to improve our services....More
Great location, good food, modern rooms. Location is great cause you have only few minutes till you reach the main centre. Staff is helpful, smiling and friendly. Rooms are big enough even for a huge guy like my husband is. So everything was perfect.More
Response from Hotel-cmanager, General Manager at Hotel Rubens - Grote MarktResponded 1 week ago
Thank you for your positive feedback on your stay with us.
Receiving such wonderful reviews from our valued guests is truly an honor. We are happy that you found our location near Grote Markt and our close proximity to other great locations to...More
The location of the hotel is fantastic, which is the only positive thing I experienced. The rooms are not clean, the lift smells, the heating made noise, reconstruction in the hotel ongoing. On top of this I paid an excessive price for the room. They...More
Response from Dboehlen, Eigenaar at Hotel Rubens - Grote MarktResponded 1 week ago
Thank you for taking the time and leaving your comments on TripAdvisor. I am very sorry to read your comments and to find out that you did not enjoy your stay! Your comments did however surprise me since we are in that final...More
The hotel is nice and newly renovated. The room was modern and spacious but very cold. When we brought that to the attention of the staff they didn't seem to take much notice. I had to call them three times and took longer than one...More
Response from Hotel-cmanager, General Manager at Hotel Rubens - Grote MarktResponded 3 weeks ago
Dear Guest, Thank you for reviewing your stay at Rubens - Grote Markt Hotel in Antwerp, located at 300 metres from Steen Castle.
We are pleased that our newly-renovated, modern rooms were to your satisfaction.
Please accept our apologies for any inconvenience caused concerning the...More
We stayed at this hotel for a long weekend break. The hotel room was immaculate and the staff very friendly. The breakfast was great with everything you could ask for, including hot and cold food. There is also an 'honesty' bar in reception which is...More
Response from Hotel-cmanager, General Manager at Hotel Rubens - Grote MarktResponded 4 weeks ago
Dear Fothergill, Thanks for your nice comment on Hotel Rubens - Grote Markt.
Our location in the historic centre enables indedd to visit the most important museums and shopping streets, De Meir and Groenplaats Square, all within walking distance. We're thrilled to read your satisfaction...More
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Free High Speed Internet ( WiFi )
Things to do
US$114 - US$258 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Family Hotel in Antwerp
#7 Luxury Hotel in Antwerp
#9 Romantic Hotel in Antwerp
Number of rooms
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I'm pretty sure we had a fridge in the room, but I don't know if any of their rooms have a microwave. They are very helpful and would answer any questions you have if you phone them. All reception staff speak excellent... More
I'm pretty sure we had a fridge in the room, but I don't know if any of their rooms have a microwave. They are very helpful and would answer any questions you have if you phone them. All reception staff speak excellent English.
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"We LOVED our room that opened out on the little garden!!!"