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26/11/2017 27/11/2017
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    Best Western Hotel Docklands

    Kempischdok-Westkaai 84-90, Antwerp 2000, Belgium
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    26/11/2017 27/11/2017
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    US$80
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    Traveller (45)
    Room & Suite (18)
    Dining (3)
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    Overview
    • Excellent17%
    • Very good47%
    • Average19%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “corner room” (4 reviews)
    “mas museum” (6 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Suites
    Bar/Lounge
    Multilingual Staff
    Facilities for Disabled Guests
    Meeting Rooms
    Laundry Service
    Tennis Court
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (209)
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    1 - 5 of 85 reviews

    Reviewed 4 weeks ago

    This is the worst Best Western hotel, I've ever stayed in. There is no air conditioning, only a small fan is provided. My stay was in August the room was hot, forcing you to open the windows, hundreds of mosquitoes eating you alive. To make...More

    Thank Kjellsa
    Response from An P, Front Office Manager at Best Western Hotel DocklandsResponded 4 weeks ago

    Dear Kjellsa, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for...More

    Reviewed 13 October 2017 via mobile

    I was sleeping only one night there, but I'm very dispoonted with this hotel. First of all I found insect (bug) on the morning next to my bed. Just 5 meters in front of my windows there is huge construction zone and the workers start...More

    1  Thank Piotr B
    Response from An P, Front Office Manager at Best Western Hotel DocklandsResponded 4 weeks ago

    Dear Piotr, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

    Reviewed 28 July 2017

    This hotel is located in the area 'het eilandje' near the harbour of Antwerp. This neighboorhood is on the rise, but currently not quite there yet. But if you are willing to accept road works and building activities, this hotel is a good place to...More

    Thank Astlina
    Management response:Responded 28 July 2017

    Dear Astlina, Many thanks for you lovely review! It is very nice to read that enjoyed our hotel, the breakfast and that our staff was "super friendly" ! It was very nice having you as our guest and we hope to welcome you back soon!...More

    Reviewed 22 July 2017 via mobile

    I had a bad sleep in this hotel!!! And I am someone that can sleep in every hotel very easy... Outside about 20 degrees, no airco in the room, winter blankets on the bed, had to close the window to keep the mosquitos out.. unfortunately...More

    Thank Irm Z
    Management response:Responded 24 July 2017

    Dear Guest, Many thanks for your feedback. We regret that you didn't talk to the reception staff. This way, when we are personally informed about your complaint, we can take immediate action, such as changing the blankets if they are to warm and show you...More

    Reviewed 20 July 2017

    I stay very often in this hotel due to my frequent business traveling to Antwerp. Very good price/quality ratio Highly service minded and friendly personnel Clean rooms, sufficiently furnished, not noisy. Very well located in the city: 5 minutes walking from the Willem Dok (many...More

    Thank g0defridus
    Management response:Responded 24 July 2017

    Dear Godefridus, We thank you very much for your top-score review! It is always very nice to hear that our guest are happy with our hotel in general! I will make sure that your compliments are given to our staff. Off course, it is a...More

    Lindner Hotel & City Lounge Antwerpen
    1,026 reviews
    #1 of 73 hotels in Antwerp
     
    Queen A Antwerp
    148 reviews
    #2 of 73 hotels in Antwerp
     
    Hilton Antwerp Old Town
    2,210 reviews
    #3 of 73 hotels in Antwerp
     
    Hotel De Witte Lelie Antwerp
    204 reviews
    #5 of 73 hotels in Antwerp
     
    About
    Amenities
    • Top amenities
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Multilingual Staff
    • Meeting Rooms
    • Laundry Service
    • Breakfast Available
    • Things to do
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • US$91 - US$190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 38
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, TripOnline SA and HotelQuickly so you can book your Best Western Hotel Docklands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Belgium >
    • Flanders >
    • Antwerp Province >
    • Antwerp
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    Traveller (45)
    Room & Suite (18)
    Dining (3)
    Hotel & Grounds (21)
    Bathroom (3)
    Nearby
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    Ask a question
    Questions & Answers
    Luke H
    20 September 2016|
    AnswerShow all 2 answers
    Response from Serena T | Reviewed this property |
    Hi same as above metered parking was nearby, we didn't have any problem.
    0
    Votes
    Room Tips
    "Ask for a quiet room if your staying during week days, due to building activities."
    Read review
    "In summer book room on east side of hotel."
    Read review
    "Corner suites are large and quiet"
    Read review
    "Not worth having a balcony, if it costs a lot more."
    Read review
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