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#9 of 63 hotels in Rotterdam
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
GreenLeaders Platinum level
Hilton Rotterdam is set in the heart of the vibrant city center - alive with cafes, restaurant and cultural events. Situated within walking distance of the Rotterdam Central Station and only a coffee and a croissant away from Amsterdam Airport Schiphol. The hotel is located between the entertainment, business and shopping district and the perfect place to explore all that Rotterdam has to offer. A fusion of classic elegance and stylish modernity, Hilton Rotterdam is the ultimate urban retreat. The 254 rooms and suites exude timeless décor, authentic Dutch ambience and home-style warmth. Guests staying in an Executive Room or Suite have access to the exclusive Executive Lounge, where complimentary breakfast, afternoon snacks and all day drinks are served. The hotel offers free Wi-Fi throughout the hotel and a 24/7 fitness. Hilton Rotterdam is proud to host three exciting and enigmatic restaurant concepts. At JAQ, we offer an all-day dining experience in an informal and trendy setting. Each dish is made to share, so you can fill your entire table with amazing food. The restaurant specializes in high quality meats and the bar is the ideal spot for a classic cocktail, local beer or delicious bar bite. The décor at JAQ can be described as velvet, street art and a touch of bling. Joelia by Mario Ridder is the one Michelin star restaurant from Mario Ridder, with French oriented cuisine and both classic and innovative dishes. Enjoy great Indonesian food and cocktails at TIWYA.
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Property amenities
Electric vehicle charging station
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Valet parking
Paid private parking nearby
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Currency exchange
Executive lounge access
Newspaper
Outdoor furniture
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
City View
Green
Languages Spoken
English, Dutch
Location
100Great for walkers
Grade: 100 out of 100
185Restaurantswithin 0.5 km
38Attractionswithin 0.5 km
Weena 10, 3012 CM Rotterdam The Netherlands
Name/address in local language
Getting there
StadhuisRotterdam Metro1 min
Rotterdam CentralRotterdam Metro7 min
Car HireSee all Rotterdam car hire
1994Reviews18Q+A100Room tips
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This hotel is less than 10 minute's walk from Rotterdam's Central station. The Stadhuis metro station is under a minute away, just around the corner. There are plenty of restaurants and bars within a few minute's walk. The staff are friendly and helpful. Some street noise can be heard in rooms facing the main road (Weena). You might hear a siren or a motorcycle at night. The beds are firm but not uncomfortable. You need to step high to get in and out of the bath/shower, and the opening is narrow, so anyone with mobility or balance issues should be careful. The breakfast buffet has options for everyone. The coffee mugs are tiny but they will bring an insulated carafe of coffee on request.
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Date of stay: May 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hilton Rotterdam, Owner at Hilton Rotterdam
Responded 2 days ago
Dear guest, Thank you so much for your review on Hilton Rotterdam. Very pleased to read you enjoyed many elements of your stay with us. Great that you have shared this extensive feedback for future guests and we look forward to welcoming you back. Kind Regards, Jolijn Zeeuwen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
We have book two rooms (one regular room, one King Executive Suite) and got both almost next to each other on the 4th floor (410 the regular room and 401 the suite). Both rooms were absolutely clean and well equipped (I especially loved the working are in the living room of the suite as well as the comfortable sofa; the layout of the suite is excellent), everything as promised. Excellent breakfast, very fair priced in-room-dining (with surprisingly big portions!). The WiFi worked well, the Executive Lounge is a convient place to have a snack/drink (and the lady working there is friendly beyond comparison, caring for the guests as if they are family members) and the Hilton app very useful (e.g. for checking in). The location of the hotel is excellent (from the Suite we could directly see the nearby city hall, a tramstation is less than 1 minute away and there is a car park house available - when you exit the hotel, you're just a few footsteps away from a beautiful and broad main street with shopping malls etc.). But the one thing that really made this an experience was the absolutely superb staff - information / check-in / check-out, executive lounge, breakfast and housekeeping - everybody has been warmhearted, friendly, humorous and talkative. I haven't experienced such universal and genuine friendliness in years ... in general the people in Rotterdam are very open, welcoming and friendly (people starting to talk to you in the tram or when waiting somewhere etc.). The city itself is modern and fabulous with beautiful architecture and we'll come again for sure!…
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Date of stay: August 2021
Value
Rooms
Service
Room Tip: The Kind Executive Suites are great!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hilton Rotterdam, Owner at Hilton Rotterdam
Responded 24 Aug 2021
Dear Dr. Leeb, What a beautiful and thorough review. You really described the most important facets of our hotel and captured the essence of our service. I am pleased to read that you enjoyed your stay with us and our team was able to be part of this memorable time. We look forward to welcome you very soon again. Warm Regards, Jolijn Zeeuwen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hilton Rotterdam has gone from being one of the best hotels in Rotterdam to one of the worst. Luckily I have HHonors membership and could check in and out on my phone but the queues at reception are not what you would expect of this class of hotel. For the price of this hotel you would expect that you could get in the lift and head to your room at any time without issues. Unfortunately not at this hotel as the room keys work at most just the one time and it results in guests heading up and down in the lift unable to get to their floor or into their rooms if lucky enough to reach it. It is like a comedy sketch if it wasn't so annoying. Nespresso coffee machines supplied on executive floor. Nice touch except they only supply one capsule for each guest and rarely top up when cleaning the room. This did happen once but they supplied decaf to our horror! Hotel bar closes 30 mins before the published closing time every night when they rudely turn away hotel guests. No management on site. Hotel rooms are spacious, clean and the beds very comfortable. Bathroom is small but shower is great. Hairdryers, Laptop friendly safe and Wifi all good. However, with these major issues there is too much competition to consider paying these over inflated prices for what is just a 3 star type hotel with bad service.…
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hilton Rotterdam, Owner at Hilton Rotterdam
Responded 1 week ago
Dear Guest, Thank you for sharing your review on Hilton Rotterdam. I am sorry to see that you have not overall enjoyed your stay at Hilton Rotterdam. We strive to exceed the expectations of all of our guests and deliver an excellent stay. From your review, I can conclude that we did not at all “make a difference”. My sincerest apologies the keycards were not working properly. We are currently working on a better alternative and hope we can enroll this very soon. As for the amenities in the room, our standard is not to provide only one cup and has to be replenished every day. I will follow up with the team about this procedure. Your feedback regarding your stay and our facilities will be shared and discussed within the team and I hope we can welcome you back to improve the impression you have now. Kind Regards, Jolijn Zeeuwen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our stay here very much. We are Diamond Hilton Honors members and the lounge atmosphere did not disappoint. The staff was friendly and always ready to offer assistance. Our room was very clean, modern and well appointed. We would definitely return to this hotel when in Rotterdam.
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hilton Rotterdam, Owner at Hilton Rotterdam
Responded 2 weeks ago
Dear guest, Thank you very much for your review. Pleased to read you enjoyed your stay with us. More than happy to welcome you in the near future. Warm Regards, Jolijn Zeeuwen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hilton is obviously a big established chain but this place is charging high prices and skimping on the details Over 200 Euro per night,, the rooms are modern and beds comfy enough. Anything complimentary you normally get in a hotel room is missing. No soaps, gels, no food, not even a free bottle of water. You can’t even purchase anything as mini bar is empty I don’t mind all of this of course if you’re in a budget hotel but this most certainly isn’t Good central location but I’m sure there are better value for money options elsewhere. Oh and that big price didn’t even include breakfast 😂
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hilton Rotterdam, Owner at Hilton Rotterdam
Responded 2 weeks ago
Dear guest, Thank you for sharing your review and very sorry to read you did not enjoy your stay that much. Our bathroom amenities have been changed from mini items to larger bottles which is better for the environment and plastic waste. Our complimentary water is provided in the rooms situated on the 9th and 10th floor and for all other guests with Silver status and up this will be shared at check-in as per brand Standard. We have changed our mini bar into a mini fridge to be at the disposal of our guests. Of course it is also possible to purchase drinks and snacks at the Front Desk. My apologies you were not satisfied and hopefully we can still welcome you back. Kind Regards, Jolijn Zeeuwen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is extremely tired, smells bad because it is not clean, and they pipe in very strong perfume in the halls, common areas. Things like hotel carpet and furniture need to be replaced periodically. Bathroom trash has no liner—gross. Elevator has a “security system” that requires a key insert, but it works about 40% of the time, so you start riding because someone has called the elevator to their floor. Annoying and time-consuming. Stayed because of conference subsidy—would not choose to stay here again.
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hilton Rotterdam, Owner at Hilton Rotterdam
Responded 4 weeks ago
Dear guest, Thank you for posting your review and very sorry to read you have not enjoyed your stay with us. My sincerest apologies you have experienced your time this way and I will inform the team to lower the scent in the hotel. As for the liner in the trash bin, we do not want to use plastic and this is why we clean the bin after each guest. Regarding the key system, we are currently working on a better alternative in order to avoid these problems in the future. Hopefully we can welcome you back and improve you impression. Kind Regards, Jolijn Zeeuwen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spacious room with excellent service. Excellent breakfast. Located in the city centre with a good supermarket next door. Clean and tidy, good facilities. Spacious lobby with two entrances on two streets. Highly recommend for stay.....
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Date of stay: April 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hilton Rotterdam, Owner at Hilton Rotterdam
Responded 24 Apr 2023
Dear guest, Thank you so much for your five star rating and kind words on Hilton Rotterdam. I am pleased to know you fully enjoyed your stay with us. We look forward to welcoming you back in the near future. With kind regards, Jolijn Zeeuwen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In my world the Hilton conjured up images of a grandiose establishment but reality sometimes bites. Our stay was not a bad experience , however I felt that the room and lobby although clean was dated, back to the seven tee's. The huge loose carpet in the lobby looked grubby. The room was supposed to be serviced daily , but we had to ask for things to be cleaned. No complimentary water, no expresso machine in the room just a kettle. waiting in a que to ask for help. From the moment you walk in to the lobby, the décor is dated, cold and unwelcoming, much like the weather at the time, the staff did warm things up a bit, friendly and helpful, the lifts were old and temperamental, only complimentary filter coffee on offer in the lobby although there where basic pastries on offer, a good cup chino with the pastry would have gone a long way, guests love complimentary stuff. The location was good a few blocks away from Central Station, with tram stops across from the hotel . We prefer a more personal feel and the previous hotel we stayed in, delivered that and offered more and cost less. I think more suited to a corporate clientele. …
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Not a five star hotel in my opinion, cold, dated & impersonal
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hilton Rotterdam, Owner at Hilton Rotterdam
Responded 18 Apr 2023
Dear Mr. Thomas, Thank you for your stay in Hilton Rotterdam and for sharing your review. Sorry to read we could not meet your expectations regarding the hotel facilities. We will review your comments carefully and discuss within the team and see how we can elevate our guests experience. Hopefully we can welcome you in the future and improve your impression. Warm Regards, Jolijn Zeeuwen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have to give a 1-star review. It was truly awful. My main complaint is that they pipe industrial grade chemical fragrance everywhere throughout the hotel: the lobby, the elevator banks, and it seeps into the rooms and through the recirculated air. I gagged the entire time I was there and it made me sick. It was worst at the elevator baks and hallways. I'd never ever go back. The restaurant was too small for the amount of guests and there was a line through the lobby on a Sunday morning - they couldn't accommodate everyone and some people ended up eating their buffet wherever they could find a seat. It was total chaos on a Sunday morning for breakfast. The hotel is old and looks and feels it. It needs a total rehab - and it's not inexpensive - it was pricy.
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Date of stay: April 2023Trip type: Travelled solo
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hilton Rotterdam, Owner at Hilton Rotterdam
Responded 18 Apr 2023
Dear guest, Thank you for sharing your review on Hilton Rotterdam. Very sorry to read you did not like the scent throughout the hotel. We will review the volume of this with the company. Unfortunately we had a very busy Easter morning which caused the queue in the Lobby and most guests prefer to have breakfast at the same time, my apologies for the inconvenience and we will follow up with the team. Hopefully we can welcome you in the near future and improve your impression. Kind regards, Jolijn Zeeuwen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A good business hotel with very accesible location, efficient and provide a great breakfast. Rooms are excellent with very good internet access. The markets, restaurants, shopping and sightseeing are easily reachable by foot too.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hilton Rotterdam, Owner at Hilton Rotterdam
Responded 30 Mar 2023
Dear Mr. Kochhar, Thank you very much for sharing your review on Hilton Rotterdam. It is a pleasure to read you enjoyed your stay with us and we look forward to welcoming you in the near future. Kind Regards, Jolijn Zeeuwen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$174 - US$299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton rotterdam hotel rotterdam, hilton international rotterdam, rotterdam hilton international
LOCATION
The NetherlandsSouth Holland ProvinceRotterdamCool
NUMBER OF ROOMS
254
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Claim Your ListingHILTON ROTTERDAM - Updated 2023 Prices & Hotel Reviews (The Netherlands)
Frequently Asked Questions about Hilton Rotterdam
Which popular attractions are close to Hilton Rotterdam?
Nearby attractions include City Hall Rotterdam (0.2 km), Beurstraverse (0.4 km), and De Doelen (0.3 km).
What are some of the property amenities at Hilton Rotterdam?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Hilton Rotterdam?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Hilton Rotterdam?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Rotterdam?
Yes, a parking garage, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton Rotterdam?
Conveniently located restaurants include FG Food Labs, SUGO Pizza - Aert van Nesstraat, and Restaurant Chung.
Are there opportunities to exercise at Hilton Rotterdam?
Yes, guests have access to a fitness centre during their stay.
Is Hilton Rotterdam located near the city centre?
Yes, it is 0.4 km away from the centre of Rotterdam.
Are any cleaning services offered at Hilton Rotterdam?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Rotterdam?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Rotterdam offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.