H2OTEL Rotterdam

H2OTEL Rotterdam

Traveller (532)
Room & Suite (136)
Dining (35)
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Avg. HK$699 /night, 10/15 - 10/16
HK$1,227
per night
HK$889
per night
HK$551
per night

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About

4.0
#13 of 63 hotels in Rotterdam
4.7 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Have a taste of real Rotterdam by staying on the floating h2otel in the sparkling heart of the city. The H2Otel has 49 rooms in different styles,a bar-brasserie with a terrace and a landing jetty,a conference and art exhibit room as well as lounge boats offer catered boat trips in the inner harbour.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Non-smoking hotel
Private check-in / check-out
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Private balcony
Wake-up service / alarm clock
Coffee / tea maker
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
3.0 of 5 stars
HOTEL STYLE
Quirky Hotels
Quaint
Languages Spoken
English, Spanish, Dutch, German

Location

Wijnhaven 20a, 3011 WR Rotterdam The Netherlands
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Amsterdam Airport Schiphol
47.2 km•
See all flights
Rotterdam Airport
5.4 km•
See all flights
Blaak
5 min•Rotterdam Metro
4.0
4.0 of 5 bubbles753 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The H2OTEL Rotterdam is a hit for its cozy atmosphere and unique long boat design, with guests frequently commending the well-lit, stylish rooms and the friendly service that boosts their stay. Its central location is a favorite among travelers, offering easy access to city attractions. While rooms are celebrated for their comfort and cleanliness, some guests have noted issues with natural lighting and noise. The on-site restaurant with picturesque views and a varied breakfast selection is also a highlight, though opinions on value vary due to additional costs and basic facilities.
Location
Central
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Clean
Service
Friendly
Amenities
Well-appointed

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753Reviews10Q+A69Room tips
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Detailed Reviews
MariaF wrote a review Apr 2021
Lochem, The Netherlands
4.0 of 5 bubbles
Glad to have spent the weekend with the hotel. Worth the money, but honestly for a little bit more, we could have gotten a better room at a neighbor hotel. Had a good stay and it was worth it especially for the unique boat hotel experience but probably not staying here again in the future.

Pro's:
> location. About 10mins walk to the erasmusbrug, 4mins walk away from markthal, the cube houses, and Rotterdam Blaak station where you can ride the tram, metro, and train.
> staff was friendly and accomodating
> you get a €5 voucher for being green and not opting for room cleaning services (min 2 nights stay). I really dislike having the room cleaned if it's just me staying anyway, but with Corona, this is even the safer option we figured. We would rather not have anyone enter the room, especially considering that cleaning personnel would go from one room to another.
> pizza from the resto smelled absolutely delicious (we regret that we didn't get to order)
> room had aircon and it was working and kept room cold (very important for me who loves the cold)
> had hot water kettle, instant coffee, sugar, and cream
> had soap and towels (no toothpaste, toothbrush, hairbrush unlike other hotels)

Con's:
> biggest con is that we absolutely hated the bed and pillows. I knew people who complained of soft beds but I never got that experience until a stay with this hotel. You sit on the bed and you sink so much into it already. Even the pillows were useless and were even more like throw cushions. This was the most unbearable part of our stay here, but we managed since it was only for the weekend. We woke up on day2 with sore back and had difficulty getting up from the sinking bed due to our already sore legs (from all the walking we had the previous day)
>not a big deal but I didn't like how for the lower rooms, you had to access them by entering thru the lobby. Would have been great if we could access them from the back instead.
> restaurant closed at 9pm. So if you want some midnight snack, you'd need to order it early and eat cold food. Also, if you came in late (like us), again, you can't order anymore. They also opened late in the day at 2pm.so we were really wanting to order pizza for breakfast but if we did, that would mean cold pizza for bfast
> no refrigerator in the room
> no microwave (so yes, cold pizzas)
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-cmanager, Amy - guest relation at H2OTEL Rotterdam
Responded 23 Apr 2021
Dear Guest. Thank you for taking the time to share your experience with us. It is a pleasure to know you found our unique concept to make for a memorable stay and that our location nearby public transport was ideal for you. We really appreciate your feedback and have taken into account all your comments; we will be looking into ways we can improve on these aspects. It would be a pleasure to have you return on a future occasion. Best regards, Amy - guest relation
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Radio_Caroline_NL wrote a review Aug 2020
Amersfoort, The Netherlands
4.0 of 5 bubbles
We had a wedding in Rotterdam on Vessel 11 and since our kids couldn't stay up till the end, we were looking for a hotel close to the venue.
Ibis city center didn't have a breakfast buffet due to COVID-19, something the kids were really looking forward to. So we rebooked to H2otel, two junior twin rooms with breakfast.
Good location, on the edge of the city center pedestrian area.

Staff was very friendly. We asked for two keys for the room our kids would be staying in, that was no problem at all. Rooms were small, but fine for one night stay, on water level. There was no window that could be opened, but the airco provided cool air. In the room the kids were staying in the airco was on when we came back to the room, which was very kind of the staff.
Basic amenities are present, but one room had an alarm and the other didn't. Nice shower, be careful not to flood the bathroom.

Breakfast was fine, not very elaborate, but plenty of choices.

We prebooked parking at Wijnstraat 78 trough parkong bee with a reduced rate.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-cmanager, Amy - guest relation at H2OTEL Rotterdam
Responded 22 Aug 2020
Dear Guest, Thank you for reviewing so positively your stay with us. We are thrilled that you found what you needed at our hotel and are pleased to know the impact our team had on your experience. We also are pleased that our tasty breakfast met your expectations, a great way to start the day! It would be a pleasure to welcome you back on your next visit to Rotterdam. All the best, Amy - guest relation
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Christopher Blok wrote a review Mar 2021
Rotterdam, The Netherlands
4.0 of 5 bubbles
I am from Rotterdam myself and my girlfriend and me stayed in the H2otel for 3 days. We're both really difficult sleepers so we're always having problems sleeping in places that are not our home. The only negative thing I can think of is the noise the air-circulation makes but the lovely people of the hotel provided earplugs and so we slept like a baby. The room was a very cozy (small) room with a nice window to look out to the water. The people who work there all we're very helpfull and are always smiling. The food they make in the restaurant was very good. The hotel was very quiet in the night so you can get a nice sleep. The energy of the people who work there will make your stay very plesant. The vibe of the hotel (that is a boat on the water, that's why the name is H20 tel) is very nice and I will recommend this hotel to everybody who wants to stay in the centre of Rotterdam for a good price.
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Date of stay: March 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-cmanager, Amy - guest relation at H2OTEL Rotterdam
Responded 15 Mar 2021
Dear Guest, Thanks for taking the time to review your stay at our hotel. As you mention our team are on hand to ensure your experience is stress-free and find solutions for any concern you may have. To learn that we were able to make your stay so memorable and comfortable is the highest reward we could have and we greatly appreciate your recommendation. We look forward to welcoming you again. Best wishes, Amy - guest relation
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Bailee M wrote a review Jun 2021
1.0 of 5 bubbles
We saw few ads for H2otel and thought that it would be a great place for our weekend getaway. But the photos are outdated and misleading and the "private" terrace that we paid extra for was actually shared with others.
There are no fridges in the rooms, water damage on the wall, mold in the bathroom and the front desk staff are pretty unhelpful...
The hotel is in a prime location but there are other hotels in the area that could give you a better experience for either the same price or cheaper.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-cmanager, Rebecca - guest relation at H2OTEL Rotterdam
Responded 14 Jun 2021
Dear Guest, Thank you for taking the time to provide this feedback. Unfortunately, it seems that we did not meet all of your expectations; we are sorry to hear that our decor and facilities were not to your tastes. We appreciate your comments in this regard and will certainly pass on all your remarks. We hope we can provide you with an improved stay in the future. Kind regards, Rebecca - guest relation
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italuba wrote a review Feb 2022
Amsterdam, The Netherlands
4.0 of 5 bubbles
Location of the hotel is very central, room is good size although there are two single beds even if we booked one double on booking.com. We found dust on the floor in our room which was removed later on when highlighted. So from cleaning view point it was not a great experience considering we paid 130 euros for one night.
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Date of stay: February 2022Trip type: Travelled as a couple
Room Tip: It can be reached easily with a tram from central station getting off at the maritime museum and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at H2OTEL Rotterdam
Responded 6 Mar 2022
Dear Guest, Thank you for taking the time to review your stay. We are delighted that you found our location to be ideal for your needs. While we are sorry to hear of the issue you had with your room, we are pleased that you gave us the opportunity to put things right. Please know that your comments will be addressed with our housekeeping team to ensure that the high standards expected are respected; your feedback is a useful opportunity for us to improve for future guests. this aspect of our service. We hope you will consider staying with us again in the future. Kindest regards, Rebecca - guest relation
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Roxanne wrote a review Dec 2021
3.0 of 5 bubbles
I enjoyed my stay at the hotel from check in until it was time to leave.

But then the downside came when I got a call from reception at 11am to leave the room, when I had actually upon check-in, gotten permission to stay until 12 noon.
Then when returning the room key, I had one more complimentary drink voucher I wanted to use for a coffee but then when that took more than 5 minutes as the lady was running around looking for items I opted for a fanta instead but the girl at reception did not even know if I could get the fanta with the drink voucher and told me I had to pay for the cold beverage. This totally baffled me and put a damper on my experience because I cannot understand why someone works reception and does not even know the basics. (upon check in I had already used 1 of 2 complimentary drink vouchers for a fanta, as was offered by the guy who welcomed us upon arrival).

I loved the location and would love to return if staff were trained on every miniscule thing.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at H2OTEL Rotterdam
Responded 20 Dec 2021
Dear Guest, Thank you for sharing your opinion following your recent stay. We work hard to deliver an exceptional guest experience and while is great to know that overall you enjoyed your stay, we regret the issues that you mention. Please accept our sincere apologies, the member of our reception team you spoke to was newly employed and is still undergoing training. Our guests' reviews are useful to evaluate our services in order to undertake the necessary improvements, we have noted you comments. We look forward to welcoming you back in the future for a more memorable visit. Best wishes for a wonderful holiday season, Rebecca - guest relation
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Ellen wrote a review Dec 2021
2.0 of 5 bubbles
It was okay. The view was good, we had a private terrace so that was nice.
The bathroom could use some improvements, there was a heater, because there is no other heating in the room, that was so rusted that it looked bad. It was also missing a wheel. There are no mini fridges too, we ordered a bottle of Cava but there was no fridge to cool it. A big help was that we had the terrace.
The double beds are two separate beds next to each other, so they drift apart.
Also, the day after we spend the night housekeeping knocked on the door. There was no no-disturb card to hang on the door so we told them it was not needed (no problem). After a hour another person knocked on the door from housekeeping that we had to answer. He asked if his colleagues cleaned the room. So we had to tell again that it was not needed. It was weird that someone came to check…
On Sunday the fire alarm went off for two seconds in the morning aswel, there was no fire drill or anything…
It was a messy stay with a lot of unnecessary hiccups.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at H2OTEL Rotterdam
Responded 12 Dec 2021
Dear Guest, Thank you for taking the time to share your review. We do our best to always meet our guests' expectations, and while we are glad that overall you had an enjoyable stay and appreciated your terrace and the views from our hotel, we apologise that you were not entirely satisfied with your room's amenities. Please know that the air conditioning in your room can also heat and our team would have been more than happy to of helped sort this for you. We are sorry for any disturbance that you encountered regarding the short fire alarm, fortunately it only lasted for two seconds. We have noted your comments regarding the bed and our housekeeping team, your feedback is very useful as we continue to improve our services. We hope to see you again in the future for an improved experience. Kind regards, Rebecca - guest relation
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verbeeld wrote a review Feb 2020
Antwerp, Belgium
3.0 of 5 bubbles
The hotel is very centrally located, which is its main, and important, quality. The price is definitely ok for what you get!
We had an upper deck room, with little (shared) terrace attached (it was a bit scruffy, but it was winter as well). Not much daylight in the room itself, véry small window.
Room is well equipped with large bathroom and room itself also large enough.
Breakfast (which is optional) is not worth the price though. Enough charming places nearby which offer much more choice and better quality for the same price.
(Summary: definitely no complaints, but no enthusiasm either.)
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Date of stay: February 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-cmanager, Amy - guest relation at H2OTEL Rotterdam
Responded 3 Feb 2020
Dear Verbeeld, Thank you for taking the time to share your feedback. We are glad to know that our location was convenient for you. However, we are disappointed your stay didn't entirely meet your expectations. We would like to believe that we have a good selection of quality dishes on our breakfast buffet to satisfy a variety of tastes for a competitive price, nevertheless, we appreciate your feedback. We hope to welcome you back on a future occasion. All the best, Amy - guest relation
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Konstantin wrote a review Jun 2022
4.0 of 5 bubbles
We liked our stay at the H2Otel and the good location especially. You can reach the city center very quickly and have a wide range of good cafes, restaurants and bars in the immediate vicinity. We walked around the city all day and were able to see a lot from there.

The staff is very friendly and helpful.

A hotel on a boat is of course also a nice thing and has a special charm. The room itself was not bad, but did not excite us positively either. At one night, it was a bit too loud for sleeping with an open window, but that is the price for a central location. With the window closed it was fine.

A hair dryer would have been a nice thing. We did not find one in our room.

All in all, a pleasant visit. The Hotel is - especially for short trips to Rotterdam - a good address.
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Date of stay: June 2022
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Room Tip: Upper rooms have a nicer view out of the window
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at H2OTEL Rotterdam
Responded 11 Jun 2022
Dear Guest, Thank you for taking the time to leave a review. It's great to know that you found our location to be ideal for your requirements, and we appreciate your positive feedback, which will encourage our team to continue with our efforts to make every stay memorable. We always endeavour to provide an excellent standard for our guests. Please accept our apologies and don´t hesitate to make us aware of any concerns at the time and we will do our best to find a comfortable solution. Additionally, while hairdryers are available upon request at reception, we have noted your suggestions and will be taking these into consideration for the future. We hope that we may have the pleasure of seeing you again in the future. Kindest regards, Rebecca - guest relation
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Rach DV wrote a review Jul 2020
Jakarta, Indonesia
3.0 of 5 bubbles
Stayed at H20tel for the first time in the Junior Room.

The room was much smaller than anticipated, from the pictures that are available online. The AC installed in the room operated at a very low power, so we became quite warm overnight. The bathroom had all the basic amenities needed, and the water pressure was good, but lack of a proper shower curtain made the entire space wet fast. Breakfast was quite disappointing, as no warm options were available when we got to the restaurant. The only truly redeeming factors of the hotel were the friendly staff at the reception and the great location.

In a nutshell, the hotel has much to improve upon and we will not be returning until then.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-cmanager, Amy - guest relation at H2OTEL Rotterdam
Responded 19 Jul 2020
Dear Rachhdv, Thank you for taking the time to share your feedback. We appreciate your kind mention of our great location and friendly service. All our rooms have individual control for heating and air conditioning in the room, our reception team and on hand to assist with adjusting them or having them checked if asked. We regret you did not make our breakfast team aware of your concern as they are onhand to provide any warm options you would like upon request to ensure the highest quality. Please accept our sincere apologies for any inconvenience, our team are always happy to deal with any issuesyou might have. We hope to welcome you for another enjoyable experience in the future. All the best, Amy - guest relation
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…
Peter S asked a question Jan 2018
2 contributions1 helpful vote
I have a small dog are they allowed and do you charge extra
Answer from
Blankenberge, Belgium
Dogs arent allowed in the hotel (I just caled them for verification and they are indeed not allowed)
Emma W asked a question May 2017
Norwich, United Kingdom2 contributions1 helpful vote
Does this hotel have car parking?
Answer from H2OTEL
Rotterdam, The Netherlands26 contributions
Dear Sir/Madam, We have a few parking spaces at our disposal in the parking garage near H2OTEL. These cost are €17,50 a day, from checking in at 3PM until checking out at 11AM the next day. The maximum drive-through-height is 1.85m (6 foot). Due to limited availability we advise you to reserve a parking space in advance. Sincerely, H2OTEL
Answer from Wilma V
United Kingdom5 contributions1 helpful vote
Hi, the room we had was big enough for a travel cot, but I don't know if they provide them. Regards Wilma
auntyann24 asked a question Feb 2016
Leeds, United Kingdom3 contributions1 helpful vote
how far from port by taxi
Answer from Walter L
Velp, The Netherlands10 contributions4 helpful votes
Which port do you mean? Rotterdam has several ports. You can see a lot of them by Spido, a company that organises regular boat trips for tourists through big parts of the harbour. You can walk to Spido (under the Erasmusbridge) in 15 minutes from the hotel.
hazel t wrote a tip 9 Oct
1 contribution
5.0 of 5 bubbles
"Just enjoy your time "
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Jo M wrote a tip Aug 2024
Westcliff-on-Sea, United Kingdom24 contributions9 helpful votes
5.0 of 5 bubbles
"The terrace rooms have a very sloping roof due to the design of the structure so beware of the very low beam one end of the room!"
Read full review
Onpoint I wrote a tip Jul 2024
12 contributions
5.0 of 5 bubbles
"Disabled people can park in street outside but must display badge and b parked in disabled bay other wise hotel has parking garage"
Read full review
Nini wrote a tip Jul 2024
Luxembourg City, Luxembourg2 contributions
4.0 of 5 bubbles
"They have a 20€/day parking. They are flexible and attentive. Be aware that it’s a little cold since near the river."
Read full review
Maditte C wrote a tip Jul 2024
1 contribution
4.0 of 5 bubbles
"Not fond of such thick pillows. "
Read full review
…
Not the right property for you?
There are more places to choose from in the Rotterdam area.
PRICE RANGE
HK$645 - HK$1,126 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsSouth Holland ProvinceRotterdamStadsdriehoek
NUMBER OF ROOMS
49
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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H2OTEL ROTTERDAM - Updated 2024

Frequently Asked Questions about H2OTEL Rotterdam
Which popular attractions are close to H2OTEL Rotterdam?
Nearby attractions include Oude Haven (0.4 km), Markthal (0.3 km), and The Destroyed City (0.3 km).
What are some of the property amenities at H2OTEL Rotterdam?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at H2OTEL Rotterdam?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at H2OTEL Rotterdam?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at H2OTEL Rotterdam?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to H2OTEL Rotterdam?
Conveniently located restaurants include Sate Lounge, Het Kroket Loket, and Vader Kleinjan Cafe.
Is H2OTEL Rotterdam located near the city centre?
Yes, it is 0.6 km away from the centre of Rotterdam.
Which languages are spoken by the staff at H2OTEL Rotterdam?
The staff speaks multiple languages, including English, Spanish, German, and Dutch.
Are there any historical sites close to H2OTEL Rotterdam?
Many travellers enjoy visiting Huis Sonneveld (1.0 km), Witte Huis (0.3 km), and Museummolen de Walvisch (6.3 km).
Does H2OTEL Rotterdam have any great views?
Yes, guests often enjoy the harbour view available here.
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