Excellent stay at the NH. Front desk staff were welcoming and helpful. Room was nicely upgraded and stocked nicely with amenities. Extremely convenient location directly across the street from the train station. If you are flying out of the Pisa airport, then Pisa Mover at the train station is super easy and cheap way to get to the airport. Hotel will hold your bags until you depart. There is no better location for getting in and out via train and Pisa Mover. The area around directly around the hotel was not the best, but typical of train station locations. It was an easy walk from the hotel to the center of town and the famous landmarks. Will definitely return!
Really nice hotel in a good location next to the train station, good buffet with a large variety and options to eat and drink, and most importantly, clean rooms. The price we paid was also very fair. Staff was very friendly
Staff excellent: helpful efficient and made an extra effort to help. If you want to overnight at Pisa between a flight and an onward train journey, this should be your hotel. Pisamover from the airport and it is only across the oiazza to the hotel. Robert Thomson
The online pictures are misleading. The rooms we stayed are sad, old, and bathroom is diagusting. Can't wait to check out of this absolutely atrocious place. Totally do NOT recommend unless you get the nicer rooms they show on the internet.
Hotel is very run down and needs to be remodeled. A little pressure washing on the outside entrance tile floor and scrapping ancient gum off tiles would help. All inside carpets in the public areas are stained beyond repair. Staff are friendly enough, breakfast has large variety on buffet. Rooms are in much need of remodeling, furniture is damaged in room 465. We could hear pipes at night, drains are not working properly in shower and sink. We would have walked out but the room was clean and the bed sheets were nice enough. The biggest inconvenience is the garage around the block which is unattended. There is no valet service so you must drag bags to hotel since there is no parking in front of hotel due to busy bus lane. The location of hotel is right across the train station so if you need proximity to train station this would work.…
Minus: Seemed quite dirty in the shower, stains on lampshades. Plus: Good air conditioning, comfortable beds, nice view from the room. Very friendly staff, great location near the train station. Minibar, kettle. Really good shower with a bathroom fully stocked on body lotion, soaps, conditioner and so on. Good breakfast by Italian standards I would say. Good soundproofing, nice design, felt safe, and the best location for us taking the train thru Italy. I recommend the superior rooms. Had a bad first time experience with the NH brand at NH Catania Centro, but NH Pisa is a whole other world.
Stayed here for two nights before heading to cinque Terre. I'd give 4 stars to the staff, breakfast and location for station and walking to the tower. Staff all very pleasant and helpful. Breakfast was super and plentiful. And location was perfect for late arrival from Pisa airport....right next to Pisa centrale. I'd give about 2 stars for the room and general condition of the hotel. Although the rooms were clean and comfortable it was let down with poor decoration and overdue refurb. Holes in walls, need of redecorating and fefit. We had an adjoining room and could hear everything on the other side...even zipping up their case...poor. NH need to do a walk around and see the problems here. Paid £135 per night. Don't think I got my money's worth. No fault of the staff they can only work with what they've got. Come on NH.…
The hotel was clean and in a wonderful location. The reception staff were incredible helpful and accommodating. The reception staff assisted with directions, and were all very friendly to our family. The bath water however was luke warm, no hot water. However good choice and great location.
I’ve stayed here three times now and essentially you can never guarantee what you’re going to get - once we had good rooms, the second time of us had a good room and the other had the saddest room I’ve ever seen and then the third time we both had an older but acceptable room. The photos online are deceiving, staff indifferent and the price too high for what you receive.
We arrived by train with luggage - easy as anything to walk out of the station and into the hotel. And then it's an easy walk to see the sights of Pisa. Clean, safe, comfortable and friendly, this was a genuinely 'easy' hotel to stay at. Our room overlooked the station Piazza with buses etc - and we didn't hear a thing, the sound proofing is excellent.