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Via Santa Giustina 48, 55100, Lucca Italy
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Traveller (240)
360
Panoramas (9)
Room & Suite (239)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#7 of 48 hotels in Lucca
Location
Cleanliness
Service
Value
Travellers' Choice
Known today as the Hotel Palazzo Alexander, the residence encompasses four floors of rooms and junior suites, all with modern, private bathrooms-some with whirlpool baths. In addition, all rooms contain such conveniences as air conditioning, satellite television, telephones, computer hook-ups, safe, minibar, hairdryers and free of charge wi-fi connection.The décor of the residence reflects the noble Lucchese style with the use of antique wood floors in all the bedrooms and fine marble and other local stones in the bathrooms, lobby and common rooms. Located in the center of Lucca’s historic district, Palazzo Alexander is easily reached from the main highway exits and from local train and bus stations.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Bicycle tours
Walking tours
Shuttle bus service
Baggage storage
Concierge
Parking
Wifi
Breakfast buffet
Breakfast in the room
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Safe
Telephone
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Residential Neighbourhood
Languages Spoken
English, French, Spanish, German and 1 more
847Reviews17Q+A88Room tips
Traveller rating
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Popular mentions
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warrenashworth wrote a review Dec 2022
New York City, New York7 contributions3 helpful votes
This hotel is divine. We had two rooms with another couple. The owner is the most gracious, welcoming host and speaks many languages beautifully. The overnight man - there is always someone at the front desk - is a charming fellow. They are helpful, the breakfast is absolutely sublime, the beds are perfect, the rooms quiet, and they have heated towel racks. The showers are wonderful. This is a cozy, excellent place, close to restaurants and Lucca's great wall. Parking is available. Warren and Susan
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Date of stay: November 2022
Value
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Trip type: Travelled with friends
Room Tip: A nice collection of art books in the lobby.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Matthew P wrote a review Nov 2022
Bury, United Kingdom241 contributions82 helpful votes
+1
We stayed at the hotel Palazzo Alexander for a family break for 3 days and couldn’t recommend it enough. When we arrived our bags were kindly unloaded and we were checked in quickly and easily. We arrived reasonably late and were given some local recommendations on where to go for dinner. The hotel is small and quaint, but has everything that you need. The rooms are comfortable and have good facilities and are regularly cleaned and tidied. We asked for a family room, which ended up being two large adjoining rooms which worked really well for us - two showers and toilets are always handy… plus two mini bars! Location is excellent, slightly out of the absolute centre but walking distance to everything within 5 mins. Everyone that works at the hotel is incredibly friendly and helpful and completely made our stay. Breakfast was fantastic, everything is freshly cooked and brought to the table and it was creaking once all the food was brought out! If you need a drink, or somewhere to rest / cool down through the day, the bar is open and they will happily serve you coffee and drinks. I genuinely couldn’t recommend this hotel more. We also stayed in Pisa and Florence during our trip but this was our favourite. Thanks to everyone involved.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: If you need anything just ask, the staff are fantastic.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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kathy e wrote a review Nov 2022
Mercer Island, Washington6 contributions10 helpful votes
We just completed a 3 day stay at the wonderful Hotel Palazzo Alexander within the walls of Lucca. This hotel was a great choice! The hotel and rooms were historically charming, spotlessly clean and worked well. The breakfast beautifully served in their lovely dining area. The father and son proprietors were very friendly, helpful and spoke English. The convenient car park was about 1/2 block away for a modest fee. Walking distance to most sights within the walls of Lucca. Excellent!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eduardo V wrote a review Nov 2022
Lima9 contributions1 helpful vote
Lucca is one of my favorite places in Italy and this hotel, from the owner to the breakfast waiter, is just wonderful. The rooms are lovely, big and comfy, with great services (Including the chance to use your streaming services) and the hotel is located in the city but away from the more touristy parts, so it is quite. Lucca is a small town but still has areas noisier than others. And thanks from the heart to the owner, who told us that the little church by the Duomo had a concert of Puccini arias that night: I mean... Puccini at home, what else can you ask for? I'm not just recommending it, I'm planning to return to Lucca and to stay at the Palazzo Alexander again.
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Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Corvettesue322 wrote a review Oct 2022
Amsterdam, The Netherlands179 contributions75 helpful votes
We had a wonderful five day stay at Hotel Palazzo Alexander. The hotel was clean, the room was comfortable, but the people are what make this hotel stand out above others. Mario and Roberto were so helpful with everything! The breakfast was served, rather than a buffet and there was plenty of food, including eggs cooked to order. The location was perfect! It was inside the wall and walking distance to everything we wanted to see. You will not be sorry if you stay at this lovely hotel.
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Date of stay: October 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Margaret M wrote a review Oct 2022
145 contributions106 helpful votes
The hotel is in a good position right in the heart of Lucca but tucked away at the end of a quiet street. It is a traditional, rather old fashioned hotel. The beds are comfortable, the rooms quiet, the water hot and everything is very clean. Breakfast is served (rather than self service) and the selection on offer is good. Best of all are the fantastic staff who make the hotel a real gem. Everyone is very friendly and helpful. They recommended a nearby restaurant that we probably would not have found ourselves and made our reservation. It was a delicious meal. They also booked us a transfer to the airport which was cheaper than we could have booked ourselves. I would be very happy to stay here again.
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gretchen S wrote a review Sep 2022
Chicago, Illinois321 contributions222 helpful votes
Hotel Alexander Palazzo is a great boutique hotel. Feels more like you’re staying at your great uncle’s house. The service is great and you truly feel welcomed and cared for. The breakfast is also nice, and there was so much food!! The rooms are small -but average for Italy.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JeffRube wrote a review Sep 2022
San Jose, California5 contributions4 helpful votes
My wife and I enjoyed our four nights stay quite a lot. We had a standard room on the first floor with a king bed. The room was reasonably priced... spacious, comfortable, quiet, clean, with a nice size bathroom with shower. The staff was very helpful and friendly. The location was fantastic and an easy walk to just about anywhere within the city walls. The breakfast provided every morning was wonderful and a great way to start off the day. I have no problem recommending this hotel and would stay here again.
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Date of stay: September 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bill P wrote a review Aug 2022
Leatherhead, United Kingdom49 contributions41 helpful votes
We stayed here for a night with our 2 kids (12 and 13) in August. The staff were fantastic and could not have been more helpful. The hotel is old-fashioned but that is part of its charm. We had a family room which is actually 2 interconnecting rooms - so 2 bathrooms and 2 bedrooms and it was ideal for our purposes. Working A/C was very welcome. The staff parked our car for us, booked a restaurant in advance and provided an excellent breakfast. In a world becoming ever more standardised we feel it is important to support these smaller independent hotels because they may not be around when my kids want to take their children to somewhere like Lucca.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mel F wrote a review Aug 2022
Maidenhead, United Kingdom32 contributions28 helpful votes
This delightful hotel is really professionally run the staff could not be more helpful and friendly Our room Tosca had a lovely terrace overlooking the rooftops. We would certain return when next in the area.
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Date of stay: August 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$116 - US$211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palazzo alexander lucca, palazzo alexander hotel lucca
LOCATION
ItalyTuscanyProvince of LuccaLucca
NUMBER OF ROOMS
15
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HOTEL PALAZZO ALEXANDER - Prices & Reviews (Lucca, Italy)

Frequently Asked Questions about Hotel Palazzo Alexander
Which popular attractions are close to Hotel Palazzo Alexander?
Nearby attractions include San Michele in Foro (0.3 km), Lucca's Duomo (Cattedrale di San Martino) (0.4 km), and Basilica of San Frediano (0.5 km).
What are some of the property amenities at Hotel Palazzo Alexander?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Hotel Palazzo Alexander?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Palazzo Alexander?
Guests can enjoy free breakfast during their stay.
Is parking available at Hotel Palazzo Alexander?
Yes, paid private parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Palazzo Alexander?
Conveniently located restaurants include Osteria Da Pasquale, Osteria Nova, and Osteria da Rosolo.
Does Hotel Palazzo Alexander have an airport shuttle?
Yes, Hotel Palazzo Alexander offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Palazzo Alexander?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Palazzo Alexander?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Hotel Palazzo Alexander?
Many travellers enjoy visiting Le mura di Lucca (0.6 km), Lucca's Duomo (Cattedrale di San Martino) (0.4 km), and Puccini Museum - Casa Natale (0.2 km).