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Traveller (144)
Room & Suite (40)
Pool & Beach (9)
Overview
  • Excellent13%
  • Very good35%
  • Average24%
  • Poor15%
  • Terrible13%
3 weeks ago
“You guys have to learn about costumer service”
4 weeks ago
“:-(”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Beachfront
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (307)
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6
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5
22
10
3
6
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1 - 5 of 46 reviews
Reviewed 3 weeks ago via mobile

At first, nice room but very humid and the AC working half way. After a ver uncomfortable night, the change is to a full operation e room....we thought....the AC not working at all and when we called to fix it, they said we have to...More

Thank Leopoldo R
Reviewed 4 weeks ago via mobile

One word:catastrophe. Really bad breakfast.not even 1star hotel. I am sorry guys but you have to learn more. Never again. I was really disappointed. Panoramaroom booked and they wanted to give us a normal standard room...:-(

Thank Janka J
Reviewed 12 April 2018 via mobile

There was no care for maintaining the rooms, the restaurant and the balconies. Some minibar products were expired!!! Can not understand the star rating and the price range... A very old blanket was used as a coverlet. Do not include breakfast in the room price,...More

1  Thank Mihai D
Reviewed 18 February 2018 via mobile

Shower water was brown, food was overpriced and absolutely terrible. Staff were rude, breakfast was beyond bad and not much to choose from. Worst hotel I've ever stayed in. The only good thing is the View.

Thank Shanelle O
Reviewed 22 December 2017 via mobile

Terrible noisy Nothing nearby. Staff unhelpful. Could not leave as we would be charged for the full week. Photo of view from our room attach. Phoned Reception re noise but nothing was done. Do not book this hotel.

Thank oldcastlehouse
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About
Amenities
Top amenities
Restaurant
Free Parking
Beachfront
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Children Activities (Kid / Family Friendly)
Wheelchair Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$123 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Livorno
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Livorno
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (144)
Room & Suite (40)
Pool & Beach (9)
Dining (7)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Wouldnt stay here at all"
Read review
"Best Sea View"
Read review
"The panoramic sea front room - brilliant"
Read review
"choose 1 with a Jacuzzi shower."
Read review
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