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Grand Hotel Palazzo - MGallery by Sofitel

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Traveller (534)
Room & Suite (258)
Dining (74)
Ratings and reviews
GreenLeaders Silver level
  • Excellent42%
  • Very good29%
  • Average13%
  • Poor8%
  • Terrible8%
Travellers talk about
“rooftop pool”(9 reviews)
“junior suite”(6 reviews)
“facing the sea”(5 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Rooftop Bar
Fitness centre
Concierge
Spa
Wheelchair Access
5 Star Hotel
Il Grand Hotel Palazzo is an exquisite five-star hotel with breathtaking views of the Ligurian Sea, exuding the luxurious charm of over one hundred years of glorious history.
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Location and contact
Viale Italia 195 | Terrazza Mascagni, 57127, Livorno, Italy
18 km to Gal Galilei Airport
29 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (624)
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173 results
Traveller rating
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25
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LanguageEnglish
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44
60
28
16
25
Show reviews that mention
All reviewsrooftop pooljunior suitefacing the seasmall poolfabulous hotelsea frontlarge bedwelcome giftmany yearsgrand old ladyold schooldeep bathtubgreat cocktailswe loved our stayhalf the pricebed and pillowsthe bed was extremely comfortable
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1 - 5 of 173 reviews
Reviewed 1 week ago via mobile

This is certainly one of the best hotels we have ever been to, its beautiful from the ocean view to the helpful and caring staff. I would especially like to thank Tino the director who kindly gave us an upgraded room. Also, giving us a...More

Thank Lornamalcolm
Response from Direzione D, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 1 week ago

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

Reviewed 1 week ago

This very grand hotel is just glorious, we found the staff to be mostly friendly and helpful. The rooftop pool is free to use and towels are available at no cost from the upstairs bar. The hotel is opposite the sea but there is no...More

1  Thank Elliefantasic
Response from Direzione D, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 1 week ago

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

Reviewed 1 week ago via mobile

You should know about me as a traveler I prefer restored historic spaces over shiny and new cookie cutter spaces. The Grand Hotel Palazzo did not disappoint. They maintained many historical architectural elements (ornate ceiling moldings, high ceilings, etc.) while providing all of today’s modern...More

1  Thank Talk2Elle
Response from Direzione D, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 1 week ago

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

Reviewed 1 week ago via mobile

We stayed here for a long weekend. The building is an old Mansion and quite impressive to look at. The room was large, as was the bathroom. The view was lovely (We had a sea view). Unfortunately the floor was very dirty. The cleaners came...More

1  Thank HayleyLeanne
Response from Direzione D, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 1 week ago

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hotel Palazzo Livorno - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery,...More

Reviewed 1 week ago via mobile

I loved this hotel from the friendly staff, delicious breakfast to the room we booked. Large room with comfy beds and a good shower. Only thing is being British we love our tea and we had to keep asking for milk, only to be given...More

1  Thank AKB1983
Response from Direzione D, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 1 week ago

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Dry Cleaning
Concierge
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$164 - US$578 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Livorno
#1 Romantic Hotel in Livorno
#2 Luxury Hotel in Livorno
#2 Business Hotel in Livorno
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$164 - US$578 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Livorno
#1 Romantic Hotel in Livorno
#2 Luxury Hotel in Livorno
#2 Business Hotel in Livorno
Room types
Suites, Non-Smoking Rooms
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Traveller (534)
Room & Suite (258)
Dining (74)
Pool & Beach (39)
Amenities (41)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Anissa R
11 April 2018|
AnswerShow all 2 answers
Response from Direzione D | Property representative |
We charge only €.5 Including towel and soft drink for the pool in the top floor. For the Spa, we charge different services (if they are not including in the room rate).
0
Votes
Google Translation
Sonyazin
7 April 2018|
AnswerShow all 6 answers
Response from Direzione D | Property representative |
3-4 hours for 4 people 180 euro approx. Best regards.
1
Vote
Google Translation
Anissa R
20 March 2018|
Answer
Response from Direzione D | Property representative |
Dear Anissa, The outdoor swimming pool is seasonal . But we hope yes. In anycase, you can use to the pool Spa. If you need to organize a day tour in Firenze and Pisa, please contact the reception. Best Regards.
-1
Votes
Google Translation
Room Tips
"Sea facing view is very pretty"
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"Room 242 has a balcony and a side view of the sea."
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"The seaview rooms receives the sun the whole afternoon. To avoid before the month of May: no air-conditioning"
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"We had a sea view"
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