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Grand Hotel Palazzo - MGallery by Sofitel

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Traveller (612)
Room & Suite (277)
Dining (75)
Overview
Viale Italia 195 Terrazza Mascagni, 57127, Livorno Italy See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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About
Description
Il Grand Hotel Palazzo is an exquisite five-star hotel with breathtaking views of the Ligurian Sea, exuding the luxurious charm of over one hundred years of glorious history. ...More Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Sauna
Wheelchair Access
Beachfront
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Romantic
,
Onsen
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Romantic
,
Onsen
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
123
Price range
US$137 - US$623 (Based on Average Rates for a Standard Room)
Formerly known as
NH Livorno Grand Hotel Palazzo
Also Known As
Grand Hotel Livorno
Location
Italy > Tuscany > Province of Livorno > Livorno
Nearby
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Photos
Traveller (612)
Room & Suite (277)
Dining (75)
Pool & Beach (39)
Amenities (41)
Business Centre & Event Rooms (6)
Reviews (711)
Filter reviews
197 results
Traveller rating
46
65
34
20
32
Traveller type
Time of year
LanguageEnglish
More languages
46
65
34
20
32
Show reviews that mention
All reviewsrooftop poolsea viewjunior suitesmall poolfabulous hotelsea frontlarge bedwelcome giftgrand old ladylong weekendfood was fineold schooldeep bathtubgreat cocktailsa bit overpricedbeautiful roomwe loved our stay
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1 - 5 of 197 reviews
Reviewed yesterday

We went here finally with some trepidation after some of the reviews below. To be honest I expected the worst. What a pleasant surprise! I tried very hard to understand the complaints and looked hard. In truth I thought the hotel was excellent value for...More

Thank Carol R
Reviewed 1 week ago

Impressive Edwardian hotel , which in its day would have been five star, now in need of a refurbishment, combined bar,restaurant and pool on the 5th floor doesn’t work for me, it’s needs to be one or the other. It’s chaos at around 7.00 in...More

Thank dohcook
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 5 days ago

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hotel Palazzo Livorno - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery,...More

Reviewed 1 week ago via mobile

As an experienced traveller, one can tell whether an accommodation is worth its ranking. The Grand Palazzo is regretfully not! The outside of the hotel is simply breathtaking. Unfortunately that’s one of the few postitive aspects to mention. At first view, the room looked nice...More

1  Thank Jason W
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 1 week ago

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hotel Palazzo Livorno - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery,...More

Reviewed 1 week ago via mobile

Checked-in yesterday and from Start the reception wasn't welcoming. If your an Accor member don't expect any special treatment because there isn't any. The restaurant was only ok and even thou they have a dessert menue they had no desert to offer. Nothing.just a piece...More

Thank free-as-a-bird-16
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 1 week ago

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hotel Palazzo Livorno - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery,...More

Reviewed 1 week ago via mobile

I had planned to stay here 4th September but had to unfortunately cancel my booking several weeks before my stay. I called and spoke to a lady (11th August) who confirmed my booking has been cancelled. No charge, as I had a flexible rate so...More

Thank CakeLife
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Questions & Answers
Ask a question
Anissa R
11 April 2018|
AnswerShow all 2 answers
Response from DirezioneD3 | Property representative |
We charge only €.5 Including towel and soft drink for the pool in the top floor. For the Spa, we charge different services (if they are not including in the room rate).
0
Votes
Google Translation
Sonyazin
7 April 2018|
AnswerShow all 6 answers
Response from DirezioneD3 | Property representative |
3-4 hours for 4 people 180 euro approx. Best regards.
1
Vote
Google Translation
Anissa R
20 March 2018|
Answer
Response from DirezioneD3 | Property representative |
Dear Anissa, The outdoor swimming pool is seasonal . But we hope yes. In anycase, you can use to the pool Spa. If you need to organize a day tour in Firenze and Pisa, please contact the reception. Best Regards.
-1
Votes
Google Translation
Room Tips
"Sea View Room a must"
Read review
"Do not chose this hotel. not worth the money and cheats!"
Read review
"I beleive sea view rooms are nice"
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"Don't take any room in this hotel."
Read review
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