We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel Palazzo - MGallery by Sofitel

Traveller (662)
Room & Suite (296)
Dining (77)
Overview
Viale Italia 195 Terrazza Mascagni, 57127, Livorno Italy See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
Reviews (748)
Filter reviews
207 results
Traveller rating
50
68
36
21
32
Traveller type
Time of year
LanguageEnglish
More languages
50
68
36
21
32
Show reviews that mention
All reviews rooftop pool sea view junior suite fabulous hotel sea front beautiful room large bed welcome gift fleetway travel week stay grand old lady long weekend food was fine old school staff service deep bathtub great cocktails
FilterEnglish
Updating list...
1 - 5 of 207 reviews
Reviewed 1 week ago via mobile

I shared the huge room with my girlfriend from Milan, we loved the view, open window to the sea. Enough space for both of our things in the large closet in entry way. The bathroom was beautiful as well, rooms were kept impeccably clean. The...More

Thank travelfeast2015
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 1 week ago

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

Reviewed 3 weeks ago

We visited for only 6 days as a middle aged couple. Upon arrival we drove up and the approach looks fabulous. Hotel appears to be exceptional and gives the impression of a truly luxurious hotel. Hotel provides free car parking which is a real bonus....More

Thank Don B
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 2 weeks ago

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hotel Palazzo Livorno - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery,...More

Reviewed 3 weeks ago

I stayed here with a group but we booked this hotel because it was supposed to be 5 star. Sadly it did not live up to its ranking. The location was perfect if all you wanted was a view of the amazing sunset every evening....More

Thank Catherine S
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 2 weeks ago

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hotel Palazzo Livorno - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery,...More

Reviewed 4 weeks ago

Did not fully live up to my expectations, but not bad either.Location and staff service levels were very good.But room was in urgent need of a deepcleaning and new carpet as it was coming loose on several locations in the room, showing the concrete underneath.Also...More

Review collected in partnership with Accorhotels.com
Thank Joppe70
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 4 weeks ago

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

Reviewed 11 October 2018 via mobile

Being an Accor member this place was a total embarrassment from other Accor hotels I’ve stayed at. 3 star at its best. Definitely not a 5 star! We rented 2 rooms for 4 adults. Rooms and interior look tired with peeling wardrobes and mouldy bathrooms....More

Thank ManiG001
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 13 October 2018

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hotel Palazzo Livorno - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery,...More

View more reviews
About
Description
Il Grand Hotel Palazzo is an exquisite five-star hotel with breathtaking views of the Ligurian Sea, exuding the luxurious charm of over one hundred years of glorious history. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Sauna
Wheelchair Access
Beachfront
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
123
Price range
US$86 - US$216 (Based on Average Rates for a Standard Room)
Formerly known as
NH Livorno Grand Hotel Palazzo
Also Known As
Grand Hotel Livorno
Location
Italy > Tuscany > Province of Livorno > Livorno
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
123
Price range
US$86 - US$216 (Based on Average Rates for a Standard Room)
Formerly known as
NH Livorno Grand Hotel Palazzo
Also Known As
Grand Hotel Livorno
Location
Italy > Tuscany > Province of Livorno > Livorno
Photos
Traveller (662)
Room & Suite (296)
Dining (77)
Pool & Beach (40)
Amenities (41)
Business Centre & Event Rooms (6)
Nearby
Nearby HotelsSee all 20 nearby hotels
Hotel Navy
184 reviews
.57 km away
Parking Hotel Giardino
157 reviews
.98 km away
Hotel Gennarino
301 reviews
1.11 km away
Boston Hotel
90 reviews
1.23 km away
Nearby RestaurantsSee all 697 nearby restaurants
il Cassettone della Nonna
370 reviews
.26 km away
Il Prosciuttaio
363 reviews
.37 km away
Crudomania
72 reviews
.40 km away
Vizi e Virtu
197 reviews
.29 km away
Nearby AttractionsSee all 194 nearby attractions
Terrazza Mascagni
2,529 reviews
.23 km away
Museo Civico Giovanni Fattori
161 reviews
.39 km away
Museo di Storia Naturale del Mediterraneo
83 reviews
.89 km away
Palazzo dell'Accademia Navale
30 reviews
.55 km away
Questions & Answers
Ask a question
21anissar
11 April 2018|
AnswerShow all 2 answers
Response from DirezioneD3 | Property representative |
We charge only €.5 Including towel and soft drink for the pool in the top floor. For the Spa, we charge different services (if they are not including in the room rate).
0
Votes
Google Translation
Sonyazin
7 April 2018|
AnswerShow all 6 answers
Response from DirezioneD3 | Property representative |
3-4 hours for 4 people 180 euro approx. Best regards.
1
Vote
Google Translation
21anissar
20 March 2018|
Answer
Response from DirezioneD3 | Property representative |
Dear Anissa, The outdoor swimming pool is seasonal . But we hope yes. In anycase, you can use to the pool Spa. If you need to organize a day tour in Firenze and Pisa, please contact the reception. Best Regards.
-1
Votes
Google Translation
Room Tips
"Corner Sea View rooms huge but getting tired."
315donb
3 weeks ago
Read review
"Front rooms on lower floors are smaller but have a lovely sea view."
K3924NYcatherines
3 weeks ago
Read review
"3rd floor rooms are cheaper and have low ceilings. Rooms lower down have very high ceilings"
CambridgeReviewer19
7 Oct 2018
Read review
"Look for a room facing the sea with a private terrace"
godschild333
6 Oct 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing