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This is not a place I would select for a honeymoon but the location was excellent for travel to the sites, the shopping and good food. I gave it four stars for these reasons. Be aware that the rooms are warm unless you ask the...More
I found this hotel quite disappointing. The reception staff we not friendly or helpful. I am not exaggerating when I say, they did not smile at us once! The rooms are small with hardly any room to maneuver around. Bath was extremely narrow & the...More
Tiny rooms...I mean barely any room between bed and wall, had to scoot sideways to get to the bed. Decently clean, but you can hear EVERYTHING going on around you. Plus they had construction starting at 7am!!! Seriously? This is ridiculous. The wait staff was...More
Thank Kristen P
Response from Customer C, Responsabile relazioni con la clientela at FH Grand Hotel MediterraneoResponded 1 week ago
first of all I would like thank you for sharing your feedback with us on Tripadvisor.
I deeply apologise for all the problem occured. Be assured that your comment has been shared with my Team looking to find any experience improvements wherever possible....More
Nice hotel, it’s location is good. It has small room but comfortable and has complimentary wifi. Breakfast is good too. recommended if you visit florence, reception can’t help you for sending postcards.
1 Thank Arnisah K
Response from Customer C, Responsabile relazioni con la clientela at FH Grand Hotel MediterraneoResponded 29 January 2018
thanks for your positive review shared on Tripadvisor!
We are glad to read you enjoyed your stay with us. We look forward to welcoming you again soon.
This place is poorly run. I had to ask for a key to the room several times, until the repairman taught me that the way to make the door work was kick it first. The internet is SIMPLY TERRIBLE -- and they don't care to...More