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C-Hotels Ambasciatori

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Traveller (366)
Room & Suite (249)
Dining (95)
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Overview
  • Excellent42%
  • Very good38%
  • Average10%
  • Poor5%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from C-Hotels Ambasciatori
Special Offer: Package Deal
Offers from C-Hotels Ambasciatori
Special Offer: Package Deal
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Reviews (321)
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35
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LanguageEnglish
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40
35
12
8
7
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All reviewstrain stationcontinental breakfast buffeta small balcony overlookingsiena and san gimignanorecently stayed at this hotelgreat locationdirectly across the streetmain attractionsconvenient hotelsanta mariaa short walking distancestreet sideclean roomsnice roomhotel staffaround the cornerpastry
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1 - 5 of 102 reviews
Reviewed 1 week ago

The hotel is opposite the train station, so very handy. Our room overlooked the station and the road below is very busy, so quite a lot of noise. However the room itself was good. The Trattoria next door was excellent. You cannot book, have to...More

Thank Diane D
Response from GuestRelatManager, Direttore at C-Hotels AmbasciatoriResponded 6 days ago

Dear Diane, We are pleased to read that your stay at Hotel Ambasciatori was to your liking and that you enjoyed the convenience of our location and the proximity of excellent services. Unfortunately, the area of the station, as in all cities, is a bit...More

Hotel's Favourite
Reviewed 4 weeks ago

Florence is a town which one can explore by foot. So, a hotel right next to the train station Santa MAria Novella is ideal for tourists. This hotel is a bit more expensive than budget hotels, but well worth the extra euros. They have great...More

1  Thank indian1960
Response from GuestRelatManager, Direttore at C-Hotels AmbasciatoriResponded 4 weeks ago

Dear Guest, we thank you for choosing the Hotel Ambasciatori and we are happy to read that your stay was to your liking. We are sorry for the wi.fi problem not caused by our system, but by the telephone company, however now everything works perfectly....More

Reviewed 1 week ago

Stayed for 5 nights, was initially given room 350 for 1st 2 nights. WiFi sucked big time. I told the reception 3 times but they just said they will send someone to check the network router. I was about to give up on you hotel...More

1  Thank peterow-sg
Response from GuestRelatManager, Direttore at C-Hotels AmbasciatoriResponded 1 week ago

Dear Peterow, first of all we want to thank you for choosing the Ambasciatori hotel and writing your review with much good sense. In a very large hotel, like ours, sometimes it can happen, even if it should not, some inattention due to the work...More

Reviewed 1 week ago via mobile

1. Excellent Location (lnfront of Train Station and near to the main attractions and you can find supermarket beside it) 2. Friendly,helpful and rapid response staff (provide me with city map and advice me a lot) 3. Good Breakfast. 4. Clean room.More

Thank FadySalah2016
Response from GuestRelatManager, Direttore at C-Hotels AmbasciatoriResponded 1 week ago

Dear Fadysalah, many thanks from all of us for the summary, but clear review where you have expressed your opinion on the stay at Hotel Ambasciatori. We are pleased to learn that everything has been perfect and this gives us enthusiasm. In the hope of...More

Reviewed 2 weeks ago

From rude staff at check-in, poorly planned rooms(showers overflow, worn out flooring, bus terminal noise) and awful breakfast(worst coffee and a depressing basement room), do not recommend this hotel to anyone!More

3  Thank 13sm
Response from GuestRelatManager, Direttore at C-Hotels AmbasciatoriResponded 2 weeks ago

Dear Guest, after various checks we understood that your review is part of the same family that has already written another one. We know that despite all our good will and all our efforts it is almost impossible to get good reviews from all customers,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$109 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#125 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$109 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#125 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (366)
Room & Suite (249)
Dining (80)
Restaurants and Bars (PRE-RENOVATION) (18)
Amenities (1)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
Ask a question
Michelle S
11 February 2017|
AnswerShow all 3 answers
Response from Pia B | Reviewed this property |
The hotel like any other in Europe has small rooms and small bathrooms. What your paying for here is the location. I travel to Rome yearly and of all the areas, Spanish steps is the place to be. Shopping and restaurants... More
0
Votes
mlittle0606
27 January 2017|
AnswerShow all 2 answers
Response from Twld2000 | Reviewed this property |
No they only have laundry service
1
Vote
Room Tips
"Get a room in the old block and risk having weak/no wifi. Request for rooms in the new block if possible."
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"Even facing the train station, our room was quiet when the window was closed."
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"We managed to get a room of the Duomo in the far distance but no real great views."
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"If you don't like the smell of smoke, make sure you make that very clear to the staff."
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