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Grand Hotel Ortigia

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Traveller (429)
Room & Suite (257)
Dining (83)
Overview
  • Excellent46%
  • Very good34%
  • Average11%
  • Poor6%
  • Terrible3%
Travellers talk about
“private beach”(42 reviews)
“top floor”(31 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star accommodation
All hotel details
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Reviews (745)
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333 results
Traveller rating
119
126
41
31
16
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Time of year
LanguageEnglish
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119
126
41
31
16
Show reviews that mention
All reviewsprivate beachtop floorrestaurant terracedirectly across the streetsplit levelthird floortwo floorswater frontswordfishoverlooking the harbourlovely hotelper daybreakfast buffeteach morningold buildingair conditioningon foot
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1 - 5 of 333 reviews
Reviewed 1 week ago

This hotel lacks the title it must have had at one point in time. It needs a complete re-model and customer service training. It is a 2 star hotel at best. My first room, the air conditioning didn't work. It was 100 degrees outside, and...More

Thank Sienna G
Reviewed 2 weeks ago

From so many trips realized in the past, this hotel was one of the best “cost x benefit” ratio. The location is spectacular, it has a very nice reception area, a small but sophisticated seating place, and on the roof top, an impressive restaurant with...More

Thank TRNBR
Reviewed 2 weeks ago

Excellent location, the restaurant terrace view is superb as are the restataurant team. Breakfast fruit/pastry good. The down side is: We were given an "upgrade" to a junior suite...we've been in more airy and comfortable dungeons. Reception: we asked 3 times to get the TV...More

1  Thank PiratesofCroydon
Reviewed 4 weeks ago via mobile

Besides the fact that the rooms feel more like hostels than 5 star hotel suites, the staff is discourteous and unhelpful. During my stay, a hotel employee keyed into my room without knocking while I was naked in the shower, and had two guests with...More

1  Thank saladdais
Response from Vincenzo P, Direttore at Grand Hotel OrtigiaResponded 3 weeks ago

Dear Madam, I am really sorry that you did not like our standard room but very surprised that you found our staff unfriendly. From the reviews of the other customers it is always extremely helpful. I am sorry you did not consider, in your evaluation,...More

Reviewed 4 weeks ago via mobile

Stayed here 5 nights during a recent trip to Sicily. It is a great location minutes from all the sites of beautiful Ortigia. Breakfast is served on the top floor overlooking the marina and harbor. We enjoyed using the hotel’s seasonal beach (€15 per person...More

Thank Scott N
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$185 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Syracuse
#10 Spa Hotel in Syracuse
#19 Luxury Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$185 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Syracuse
#10 Spa Hotel in Syracuse
#19 Luxury Hotel in Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (429)
Room & Suite (257)
Dining (83)
Pool & Beach (17)
Amenities (46)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Zelda C
30 July 2018|
AnswerShow all 2 answers
Response from Scott N | Reviewed this property |
Yes. They provide chairs, beach towels, small bar where you can purchase drinks and snacks, toilets and showers to rinse off. Staff were very helpful
0
Votes
Andrew L
1 April 2018|
Answer
Response from JohnCass | Reviewed this property |
Not sure but the hotel staff were very helpful and I’m sure they’d oblige, especially if you’re spending! Well worth it for the view
0
Votes
Room Tips
"Rooms with front view make all the difference"
Read review
"Sea view is nice - but as no balcony I think any room would be good."
Read review
"Choose somewhere else - you'll find better"
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"Ask for a sea view room, as otherwise you would just be looking into a busy street."
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