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Calle Carlo Goldoni San Marco 4488, 30124 Venice Italy
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Traveller (1054)
Room & Suite (711)
Dining (118)

About

#153 of 412 hotels in Venice
Location
Cleanliness
Service
Value
Hotel Bonvecchiati is one of the historic 4-star hotels in Venice. "It is since 1790 that we welcome guests with charm, in elegant environments always updated according to the latest trends, which make the Bonvecchiati a 4-star hotel in Venice among the most appreciated. We offer exclusive services and a refined atmosphere, the privilege of the water door to get in comfort with the water taxi and to start an enchanting gondola trip. " In the heart of the magical atmosphere of Venice, closed by Piazza San Marco, the Bonvecchiati is the romantic hotel in Venice that you are looking for!
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Taxi service
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Classic
Languages Spoken
English, French, German, Italian
1813Reviews47Q+A100Room tips
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AMwoolfi wrote a review Jun 2022
Toronto, Canada142 contributions70 helpful votes
Great location, lovely room but the stand out is their focus on customer service. We had an issue at the hotel restaurant and they went above and beyond to address it. It's easy to be wowed when things are going right, but the true test is how they resolve an issue. By the end of our stay, we were made to feel special by the attention to the details, amazing service and a coordinated approach to problem resolution. Restaurant is lovely and we loved the food both at breakfast and dinner. Super helpful reception team who booked us a great little restaurant around the corner on a moments notice - and they had the table ready for us when we arrived. I'd definitely return and highly recommend.
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Date of stay: June 2022
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Marc_Majka wrote a review Jun 2022
San Carlos, California246 contributions108 helpful votes
Stayed 3 nights at the Hotel Bonvecchiati with a group of friends. The hotel's central location is fantastic for sightseeing in Venice. It's two minutes from Saint Mark's square, and 5 minutes from the Rialto Bridge. A perfect starting place to walk to anywhere. Our room (201) was small and a bit dated, but decorated with Murano glass - giving it authentic Venetian charm. The hotel has been in operation since 1790, so it really *has* to have authentic Venetian charm! The lobby has a couple of nice seating areas. The staff are very friendly and helpful. Our group had 5 separate rooms, and each was different. All were on the small side, but I think that's pretty common for Venice. Ours had a view of another building, so the main point of the window was to provide natural light. Room 101 below us was an accessible room, and a bit more modern. It had no view at all - just some air conditioners. A couple of rooms had views over the street (Calle Goldoni). Each was differently decorated. The restaurant / bar departed from the style of the rest or the hotel. It was very bright, clean, and modern. Breakfast was basic but reasonable. Two "baristas" made coffee to order. Dinner there was good. A mid afternoon Aperol Spritz was served with a bowl of mixed nuts. There may be fancier and more modern (and probably more expensive) hotels, but if your goal is to be centrally located to explore Venice, then Hotel Bonvecchiati is an excellent choice.
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Date of stay: May 2022
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Shalgk wrote a review May 2022
Kiryat Ono, Israel113 contributions35 helpful votes
Great location. As most hotels it’s quite old inside. The room was small but nice. There was a smell and the AC was noisy. But as you’re outside most of the day you’ll be too tired to notice. Staff is very nice and helpful. The room was very clean. All in all a good experience.
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Date of stay: May 2022Trip type: Travelled as a couple
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Tunasalmen wrote a review May 2022
New Orleans, Louisiana188 contributions80 helpful votes
Loved the charm and location of this hotel, but what put it over the top were their employees. They could not do enough for you and have a lovely restaurant. Franchesca put together a wonderful Sunday afternoon guide and water taxi. I learned a great deal about the history of Venice and the beauty of all the islands.
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Date of stay: May 2022Trip type: Travelled solo
Room Tip: Remember you’re surrounded by water, so make sure your hotel has water access for ease of getting...
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David B wrote a review Mar 2022
Leeds, United Kingdom275 contributions121 helpful votes
We had a junior suit on the third floor. it was spacious and high quality. the breakfast was really good. the location could not be better. Lots of restaurants near by. a few minutes walk to either the Rialto bridge area or to the San Marco area.
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Date of stay: March 2022
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EAIE59 wrote a review Aug 2021
55 contributions32 helpful votes
+1
We had a disappointing time unfortunately. We arrived in Venice for one night and were pleased with the location of the hotel. We were shown a room (107) which was a good size and clean. It was modern in style and we had hoped for a Venetian style room. Admittedly, we should have asked at initial check in but did not realise there was a mixture. We asked for an alternative room and were shown one with a more classics style (112) At the time we did not pay enough attention to the curtains being shut. We agreed to the room. A few minutes later, the lady from the desk called to say she had made a mistake and we would have to pay an extra €50 as the room was an upgrade. A €30 payment was agreed as she had not told us in advance of seeing the room. It should be noted here that my husband had to fix the phone so we could take the call. The call kept coming through to the bathroom but could not be answered as the bedroom phone was broken. After this mishap, we noticed a humming noise. We opened the curtains, windows and shutters to find a huge air conditioning unit that must service most of the hotel directly outside our window (see pictures). We shut everything again and could still hear the noise. We decided to have a mini bar drink and mention the noise on our way out. We found a mouldy bottle of spirits in our mini bar fridge. On our way out we took a recording of the noise (shutters, window and curtains closed) to play at reception. The fact a phone picked up the noise with all these closed says it all. We called the laundry to borrow an iron as we were there for one night and needed to iron a shirt. You are not allowed to borrow irons and the laundry only works in the morning. Be prepared to go with crease free clothes for short stays. We mentioned the noise and showed the mouldy bottle. We were told that the member of staff would speak to her colleague so we headed out. Upon our return, no message suggesting a solution had been left. That night, I woke several times. The hum was distracting when trying to fall asleep again. At 8 in the morning, we were woken by someone trying to force the door open, presumably a cleaner. We left the room and went for breakfast. Due to Covid this was not self service and a lady offered us choices and served up for us to take to our table. This all worked fine and she a manged very well (one lady for all the guests). Another lady came to the table to take our coffee orders. This happened quite some time after us getting our food. She came back to the room to say the machine was broken and cappuccino could not be served. She asked some tables for new orders but not us. When we asked about our drinks, she seemed surprised that we had a order, despite ordering with her. Other customers were also waiting and she seemed unclear if they had order either. Another guest exclaimed that he had waited 20 minutes for a drink and 45 minutes the day before. She began to deliver black coffees but in no particular order. She then came out with cappuccinos?? My husband asked about our drinks and she asked if we had ordered for second time! He made our original order again and this time got it. Rather confusing for us all. At checkout, we explained all of the above (our message from the previous evening had not been passed on). We were offered the mini bar for free. Despite our prior complaint about the noise in the room and the morning mishaps, we still had to pay the additional room fee- for an ‘upgrade’ we didn’t ask for and weren’t notified of in advance of seeing the room. I understand Covid has made things hard for the industry but I would expect better from a 4* hotel in a tourist hot spot like Venice. The room wasn’t cheap and was tired. Had our concerns been listened to on the two occasions we went to the desk, I wouldn’t have written this review. Such a shame. Advice to future guests- check what’s outside your window before agreeing to the room.
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Check behind the curtains. Avoid room 112 and 115 if offered!
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2 Helpful votes
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Response from Giuliano Zanet, Altro at Hotel Bonvecchiati
Responded 19 Aug 2021
Dear guests, we are really sorry that the stay did not live up to your expectations and we are really saddened to understand in how many aspects there have been inconveniences. Personally, I apologize on behalf of myself and all the staff for what happened and please accept our apologies. I have thoroughly analyzed your recommendations and would like to help you understand some steps after having thoroughly reviewed your original booking. Your reservation has been made for a standard category room which is the basic starting category in our hotel. Upon your arrival you saw room 107 which was a free upgrade to deluxe category with a renovated room overlooking the calle Goldoni. The colleague who had the pleasure of managing your check in received your request for a different room in Venetian style. The only room solution available at the time of check in (since it was not requested in the booking) was the Junior Suite 112. This is a room that exceeds the one you had booked by 3 categories and which being very large with a sitting area and bathroom and bedroom and separate wardrobe. For this reason, in order to have the j.suite in question, you have been asked for a supplement (usually a room for 4 people) equal to 50.00 euros instead of 100.00 as would have been foreseen on the day of the sale. You received from the colleague the possibility to choose the preferred room and so you did. Subsequently, when you reported the momentary telephone breakdown (fixed by our maintenance technician) and after having communicated that the view was not to your liking, to show you how important your presence was for us, we reduced the daily supplement to only 30.00 euros. The bottle of Amaro Ramazzotti that you found in the minibar was without the plate due to the condensation of the cold temperature of the minibar itself, it was intact but as you can see from your photo, the glue has dried up in the cold and therefore has remained without paper. Precisely for this reason we have offered you the drinks from the minibar at check out. We confirm with the occasion that in our structure being so old, it is not possible to use an iron personally for internal security reasons for all guests. We offer this service from 08.30 to 17.00 thanks to our housekeeping staff. We are very sorry for the confusing situation you encountered in the morning breakfast service. On that morning, around 08.00 we had an unexpected technical failure in our coffee machines and unfortunately this slowed down all the services, but the Hotel was full and we also have the COVID provisions to follow. We can therefore only apologize here for the unexpected waiting times that are usually not like on that day and the same day after a few hours the coffee machines were arranged. I also read your report about the maid service that would have inadvertently disturbed you around 08.00am. We checked with the person involved but unfortunately we have not received feedback, our cleaning staff on the floors starts the service at 08.00 and is prepared to manage the day respecting the guests present and waiting with various intermediate operations, the exit of the guests from the rooms. If this happened, we also apologize for that. I must say that I was really sorry to learn from your report how many things did not go in the right direction, although our intention was to offer you a pleasant stay from the beginning (see free upgrade in the first assignment). Unfortunately in the hotel we have about 120 rooms and not all of them have a view of the small canal or the side street but despite this, we always want to satisfy our guests with any effort. These reports will be an opportunity for us and our staff to discuss to implement and improve the service in all aspects. Again we thank you for reporting and please accept our apologies hoping that at least you have enjoyed the beauty of our city. Thanks again for your understanding and best regards Giuliano Zanet Deputy Manager
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Sherlock the dog wrote a review Jul 2020
Leeds, United Kingdom8 contributions21 helpful votes
My partner and I recently stayed here for two nights. Well located in the amazing city of Venice, the hotel itself wasn't what we expected. We were put into an annex building, and told it was an upgrade, highly doubtful, the room itself was small though the bathroom was much better. The city of Venice itself is amazing, thoroughly enjoyed our visit, though the hotel was little better than basic. Would definitely not go back as value for money it wasn't.
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Date of stay: June 2020
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4 Helpful votes
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Response from Giuliano Zanet, Altro at Hotel Bonvecchiati
Responded 13 Jul 2020
Dear Guest, first of all we would like to thank you once again for your visit. I would like to remind you that due to Corona Virus, we just open the most safe and the best part of the Property, Hotel Palace Bonvecchiati 4stars superior. Rooms are larger and bigger compared to Bonvecchiati Hotel and we are sure that we have been able to offer you the best solution that was possible in this period. Hotel Palace Bonvecchiati is not a dependance but an hotel taht consist in 70 rooms, almost junior suite. Hoping you did collect a nice experience in Venice, we hope to see you soon back and wish you all our best regards. Giuliano Zanet Vice Direttore
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Yaron S wrote a review Feb 2020
Kfar Saba, Israel171 contributions89 helpful votes
We stayed at the hotel for 3 nights. Two couples in two rooms on the fourth floor. We wanted good hotel in the hart of Venice to stay during the carnival. The hotel location is excellent, no doubt on that. Our room was very small, in a way that one suitcase was close to the bed that did not live enough space to walk or to open the room door. The other trolly was inside the closet. I could not unpack it since there ware no drawers so I had to take it out avery time I needed something. The bathroom was very small with no place to put things close to the mirror. The bath was the worse part: The showerhead didn't had a mounting bracket (see picture). So to we had to improvise. Our friends from the room next door complained not able to turn the TV on. I must say that we did not mentioned this to the hotel manager since we stayed a very short stay. The pictures in the web did not gave any clue on the small size of room
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Date of stay: February 2020
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3 Helpful votes
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Giarly wrote a review Feb 2020
London, United Kingdom64 contributions45 helpful votes
The hotel has a great location, the staff was always helping and even given us a better room as the one they allocated initially was noisy. It is a bit outdated for the furniture but for what we paid is more than enough! Good breakfast
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Date of stay: February 2020Trip type: Travelled as a couple
4 Helpful votes
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VON W wrote a review Feb 2020
9 contributions3 helpful votes
+1
Lovely position and beautiful facilities. You can get a pass to book some time at the leisure suite in the sister hotel, breakfast was a perfect start to the day although our room was a little warm (rm 419), leaving the window open with the passing gondolas, boat taxis passing and church bells made an exceptional visit, we'll be back to Venice for sure.
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Date of stay: February 2020Trip type: Travelled as a couple
3 Helpful votes
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Response from giulianozanet, Deputy Manager at Hotel Bonvecchiati
Responded 12 Feb 2020
Dear Guest, thank you for your kind feedback on your stay at Bonvecchiati Hotel. We highly appreciated your comments and the entire Team is delighted to know that the experience was up to your expectation. We really look forward to welcome you back, please do not hesitate to contact us for any futher information. Best Regards Giuliano Zanet Deputy Manager
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PRICE RANGE
US$219 - US$356 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bonvecchiati hotel venice
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceVeniceSan Marco
NUMBER OF ROOMS
121
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Frequently Asked Questions about Hotel Bonvecchiati
Which popular attractions are close to Hotel Bonvecchiati?
Nearby attractions include Canal Grande (0.3 km), Doge's Palace (0.4 km), and Piazza San Marco (0.2 km).
What are some of the property amenities at Hotel Bonvecchiati?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Bonvecchiati?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Bonvecchiati?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Bonvecchiati?
Yes, parking is available to guests.
What are some restaurants close to Hotel Bonvecchiati?
Conveniently located restaurants include I' Bacaro De' Bischeri, Ravioleria Venezia, and Ristorante Campo Santa Maria Formosa.
Are there opportunities to exercise at Hotel Bonvecchiati?
Yes, guests have access to a fitness centre during their stay.
Does Hotel Bonvecchiati have airport transportation?
Yes, Hotel Bonvecchiati offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Bonvecchiati?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Bonvecchiati?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.