Hotel Rialto
Riva del Ferro / Ponte di Rialto, San Marco 5149, 30124 Venice Italy
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US$186
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Room & Suite (1161)
Dining (76)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#180 of 412 hotels in Venice
Location
Cleanliness
Service
Value
Travellers' Choice
Located right in the centre, overlooking the Grand Canal and the Rialto Bridge. Picture yourself sitting at your junior suite window gazing out at the Rialto Bridge, probably the most famous landmark in Venice. Below, a steady stream of gondolas and boats make their way along the Grand Canal and the water-buses stop a few paces away so that the whole of Venice is at your disposal.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Taxi service
Rooftop terrace
Baggage storage
24-hour check-in
Wifi
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Bidet
Safe
Telephone
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
River View
Languages Spoken
English, French, Spanish, German and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
506Restaurantswithin 0.5 km
355Attractionswithin 0.5 km
Contact
Riva del Ferro / Ponte di Rialto, San Marco 5149, 30124 Venice Italy
Name/address in local language
Getting there
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2876Reviews91Q+A100Room tips
Reviews
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Most Recent
We suppose to arrive there but the last day they cancel our reservation and we was in panic to book another place . They just text us a message that we can't stay there . Horrible, booking just help us to book something else more expensive and less good and they just cover 80 euros no one deserve that
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
+1
We stayed here for a couple of nights before going on a cruise.Ideal venue well placed by the Rialto Bridge.Room was ideal for the two of us and the service was excellent.Good choices for breakfast which set us up for the day.If you get chance check out the panoramic views from the hotel roof. Good value for money.
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
Hotel is located at great spot near Rialto Bridge. Depending on the shift, some staff is friendly but some are condescending. Breakfast has a wide array of normal continental food but great cappuccino and croissants and yogurt. Rooms are outdated and small. We found multiple mosquitos and gnats in our room and was quite disturbed by them.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Offers a free boat service to Murano Island
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Helpful
Response from Mauro Casalis, Altro at Hotel Rialto
Responded 1 week ago
Dear Guest, Many thanks for choosing our hotel. We are glad you enjoyed our breakfast and the location. We are sorry for the mosquito problem, we will take the necessary precautions.
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Pros/Likes: - Fast and efficient check-in and out - Hotel was well maintained and nicely decorated in that beautiful style reminiscent of old Venice 😊 - Room and bathroom were on the smaller side but perfectly fine for two people - Good bedding and sheets - Slippers - Minibar/fridge with enough space for your own beverages - Excellent location next to Rialto bridge and boat stops (though notice the closest stops are for the waterbuses; you have to go up and down stairs over a little bridge for the Aliguna) - Lots of places to eat and shop nearby - Had dinner at the restauraunt one night and it was good - Decent breakfast, including eggs/bacon, pastries, etc. - Closet would not open soon after check-in and someone came to fix it right after I called: good customer service - Good wi-fi - Staff were nice Cons/Dislikes: - Thin towels - The dreaded half-glass door in the bathtub - Shampoo was shampoo/body gel combined plus no hair conditioner - No in-room coffee/tea - TV turned on twice (!) by itself one night, which required turning it off with the remote (which was on a table) 😡 Neutral: - A larger main table would help with room space/size - You get an actual key with a keychain instead of a key card for your room...cute but bulky Impression: Charming hotel with its location as its prime feature…
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Date of stay: May 2022
2 Helpful votes
Helpful
Response from Mauro Casalis, Altro at Hotel Rialto
Responded 2 weeks ago
Dear Customer, We thank you for choosing our hotel. We are pleased to read that you have found many positive things in our hotel. Sorry for the inconvenience of the TV. This is certainly an incorrect setting. We will fix this right away, and thanks for reporting.
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Where to start? We arrived at the hotel after a long journey and we’re greeted by kind and courteous staff, I had emailed in advance to ask for the best view they could give us as this was our honeymoon. We had booked a junior suite, and price wise it was half what I’d expect to pay for a similar room in London. The man at the desk was patient with my attempts at practicing Italian. Once checked in, we were helped to our room with our bags. Wow, what a room, pink and gold, elegant and traditional but not frumpy, my wife described it as very Ritzy. This, however, was not the headline act. At the end of the room was a balcony with the most insane views over the canal and the Rialto Bridge. Made even better by the Italian flag flying from it. We went out for some chiccetti nearby, and when we returned, the staff had left a bottle of Prosecco on ice in the room, we were so touched, the perfect way to use that balcony is to lean on the railings, glass of Prosecco in hand and watch the world go by. In terms of sleep, the bed was comfortable, the sheets soft and the air conditioning adequate. The black out shutters were the best I’ve seen in a hotel room, pitch black at 8am on a June morning. Noise levels weren’t too bad either. Breakfast was lovely, I’d recommend getting down before 10am to sit outside. A nice selection of various products to cater for most tastes, again, staff were friendly and helpful. From start to end this was the perfect beginning to our honeymoon. We had to postpone our marriage twice because on the pandemic and we just wanted this to be perfect, it was. From the bottom or our hearts, thank you.…
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Date of stay: June 2022Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Mauro Casalis, Altro at Hotel Rialto
Responded 4 weeks ago
Dear Guest, What a joy to read a review like this. It is the reward for the efforts of all staff after two years of the pandemic. Thanks again and of course, we look forward to welcoming you again for a new stay in our beautiful city.
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Having stayed at this hotel before and left satisfied, me and my mother were fairly disappointed. There was no extra pillows in the room, the carpet had hairs all over, mattress not that comfortable either. There was also mould in the shower. We were next to a maintenance room/office that was making noise 24/7. We also struggled to keep our electronics charged as we were limited to ONE plug socket in the room and the other being the shaving plug in the bathroom. I would say its outdated and the breakfast is not up to standards for a 4 star hotel in such a nice location. Won’t be staying again.
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Date of stay: May 2022Trip type: Travelled with family
Helpful
Response from Mauro Casalis, Altro at Hotel Rialto
Responded 4 weeks ago
Dear Customer, We are sorry your stay was so bad. Our reception is always available to customers. One phone call, and we would have brought some extra pillows right away We will of course check your other reports and take appropriate measures.
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Pros: 🔸 Location in Rialto area 🔸 Prices not as bad as others. Cons: 🔸 Air conditioner was broken. 🔸 Wi-Fi was intermittent. 🔸 Toilet was broken ‼️ 🔸 Some solo rooms are miniscule. 🔸 One guy at the front desk tried to book me a €120 taxi to the airport and claimed €40 taxis were not available! Be careful and good luck if you stay here.
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Date of stay: May 2022Trip type: Travelled with friends
1 Helpful vote
Helpful
Response from Mauro Casalis, Altro at Hotel Rialto
Responded 4 weeks ago
Dear Guest, We thank you for the pros About the cons: The air conditioner was working, Toilet (we are very sorry for the inconvenience) was fixed after your report at 2:30PM Yes, the single rooms are not so big, This is a problem common to all hotels built-in historical buildings from the 1500s The cost for a private taxi boat to the International Airport Marco Polo is 120.00 Euros up to four people The cost for the public transportation boat is 15 Euros per person
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There were black hairs on the bathroom floor and shower floor when I arrived and black hairs on the blanket and quilt. Not mine! Lucky none on the sheets or pillows. In my emails before booking and when booking I requested the single room with a window onto the Canal. I was told just to note it on the booking and it’d be fine. At check-in the guy spoke over me before I even finished my sentence, asking if I had been able to be allocated that room. He was rude and let me know, no I hadn’t, he said I “needed to request it when I booked”! I looked into a wall and someone’s home about 1m away and had smoke from bar workers below, come into my room all day. Thankfully the rest of the staff were kind and helpful. The breakfast had an excellent selection of items and those staff were great both mornings. There was one terrific waiter when I ate dinner here too. A shame the terrace is nearly all enclosed when they allow smoking. Having smoke blown all over my food and I for 45 minutes non-stop was disgusting by the table next to me. They didn’t eat, just smoked. I left having only eaten half my meal. A 750ml bottle of water was €6 so go to the Coop about 50m away and buy water there. No kettle in the room. Great location and quiet at night.…
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Date of stay: May 2022Trip type: Travelled solo
Helpful
Response from Mauro Casalis, Altro at Hotel Rialto
Responded 4 weeks ago
Dear Customer, We thank you for visiting us, and we are sorry that something went wrong. Of course, we will make the necessary checks with the maid who prepared the room. As for the view, I have to say that we don't have single rooms with a view. Our city is built in such a way that the houses are attached to each other, whoever does not face the canal faces the wall of the neighboring house or a small internal road. I'm glad you enjoyed the breakfast service in the morning. For cigarette smoking, which incidentally also bothers us all, I must say that Italian law allows smoking in restaurants with tables outside.
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+1
Hotel Rialto We have just returned from an excellent stay at the Hotel Rialto. The staff at the Rialto we’re all very welcoming and and professional. The front desk were very helpful during our stay. The room was on the first floor with a canal view .This “junior suite” cost a lot extra but judging from my wife’s tearful (but ‘I’m really happy ”) reaction it was well worth it.This was named a junior suite but in fact was a single but large bedroom with en-suite bathroom. The room was well decorated in beautiful Venetian style with well chosen traditional furniture to match. There can’t be a better view of the Rialto Bridge on the Grand Canal, some 50 meters away . The Hotel has a roof terrace that also affords great views especially at night, if you can’t get a Canal view room it’s worth a visit.Housekeeping was nothing short of excellent and all was kept tidy and clean daily to a high standard. The Hotel offer a free breakfast which is quite an interesting direction these days . We all know there is nothing (in business terms) free in this world and accounts will have factored it in but hey - it’s OK to be different. The breakfast is interesting : there is a small range of cereal and alway some scrambled egg - and something I think that tastes slightly like bacon. It’s wafer thin and must be traditional, but it takes a little getting used to, and is a long way from UK bacon. Coffee is delicious and there are plenty of croissant, pancakes, fruit ,cakes ,cheeses etc if you like a continental style breakfast. So you can get off to a good start for the day exploring wonderful Venice after breakfast. The only fault I can find is not offering a wheat alternative cereal at breakfast - it’s a must nowadays. All the Venice restaurants offer gluten free pasta and that wheat free alternative eg: rice crispies or equivalent is so important to many people, including myself who had no cereal during my stay after being told by restaurant staff it wasn’t possible. The Hotel is really well situated for transport links and I really would recommend getting a water taxi from the airport as it will stop for you at the front door ! It’s a busy and bustling area both day and night . The Rialto bridge seems to attract a lot of late night “singers” and chatty groups who have had a few glasses of wine, the double glazing is ok but I’d recommend closing the wooden shutters if you are a light sleeper ! It was only the first week in May but we had a couple of uninvited mosquitoes to thank for their attention , so be prepared if they like you ! We slept ok most nights and it’s not a problem , all part of a very positive experience. All in all a very good stay and a wonderful 5 day break in Venice.…
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: The best way to arrive is by water taxi - not cheap but well worth it.
Watch out for the...
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Helpful
Response from Mauro Casalis, Altro at Hotel Rialto
Responded 11 May 2022
Dear Guest, Thanks for the positive review that will be shared with all the staff. We are happy that everything went well, and we sincerely hope to see you again at our hotel. For breakfast, we have gluten-free products on request of Customers, but we thank you for the advice, and we will improve the offer. Regards
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+1
I only stayed here one night and am glad this was the hotel I chose. I travelled with my elderly mother who finds steps and long walks difficult so I chose this place for its convenient location. We had a great time, we upgraded to a canal view which I highly recommend, and we used the panoramic terrace too. Breakfast was plentiful, and if I could have anything to say about it is that on the day the staff seemed overworked/understaffed. Special shout out to reception staff that helped when I discovered I had been pick-pocketed. In Venice be extra vigilant with your belongings!
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Date of stay: April 2022Trip type: Travelled with family
Room Tip: Upgrade to canal view! Include breakfast
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1 Helpful vote
Helpful
Response from Mauro Casalis, Altro at Hotel Rialto
Responded 29 Apr 2022
Dear Guest, Many thanks for your kind review. We'll share your comments with all the staff. So happy that you spent a lovely time in our hotel, and deeply sorry for the theft. Unfortunately, when the city is full of tourists, people must always be cautious and careful when traveling by boat and when walking in the narrow Venetian streets.
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PRICE RANGE
US$133 - US$280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rialto venezia hotel, hotel rialto venice, rialto venezia venice
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceVeniceSan Marco
NUMBER OF ROOMS
79
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Claim Your Listing Frequently Asked Questions about Hotel Rialto
Which popular attractions are close to Hotel Rialto?
Nearby attractions include Canal Grande (0.08 km), Piazza San Marco (0.4 km), and Basilica di San Marco (0.4 km).
What are some of the property amenities at Hotel Rialto?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Hotel Rialto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Rialto?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Hotel Rialto?
Conveniently located restaurants include I' Bacaro De' Bischeri, Ravioleria Venezia, and Ca Dolfin.
Is Hotel Rialto located near the city centre?
Yes, it is 1.0 km away from the centre of Venice.
Are any cleaning services offered at Hotel Rialto?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Rialto?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Hotel Rialto?
Many travellers enjoy visiting Doge's Palace (0.5 km), Ca' Zenobio degli Armeni (1.3 km), and Scuola Grande di San Rocco (0.8 km).
Does Hotel Rialto have any great views?
Yes, guests often enjoy the river view available here.