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The Westin Excelsior, Rome

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Traveller (1243)
Room & Suite (752)
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Overview
Hotel website
125, Via Vittorio Veneto, 00187 Rome Italy See on map
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
Additional information
Visit Hotel Website
Offers from The Westin Excelsior, Rome
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Reviews (2,617)
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2,200 results
Traveller rating
989
642
349
135
85
Traveller type
Time of year
LanguageEnglish
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989
642
349
135
85
Show reviews that mention
All reviews via veneto heavenly bed starwood points spanish steps american embassy beautiful hotel concierge desk classic hotel steam room villa borghese upgraded to a suite trevi fountain marble bathroom an upgrade five star hotel hotel restaurant room was large
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1 - 5 of 2,200 reviews
Reviewed 1 week ago

We were with a group of 30 , three of whom had to change rooms. Generally some of the rooms were tired and in need of an update. The room servicing and general maintenance was not up to the standard expected of a 5 star...More

Thank whizzywheels102
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 6 days ago

Dear whizzywheels102 Thank you for having taken the time to share your comments I regret and apologize for having disappointed you Sincerely Marc Lannoy Complex General Manager

Hotel's Favourite
Reviewed 28 August 2018

The room was beautiful with a very spacious bathroom. Maria, who checked us in was exceptionally charming and helpful; great customer service. The young man who checked us out (missing his name) was equally helpful and pleaasnt. The staff in the ORVM bar was the...More

Thank Russell B
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 29 August 2018

Dear Russell B On behalf of all the associates of the Westin Excelsior Rome thank you for your nice comments that I have shared and you made them very happy. Arrivederci ! Marc Lannoy Complex General Manager

Reviewed 1 week ago

Our stay at this hotel was too short. Not only were the accommodations excellent and in a great location, the staff did everything they could to make our stay a memorable one. We had a small issue prior to arriving, and it was taken care...More

Thank minntraveler37
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 1 week ago

Dear minntraveler37 Happy to read you had an excellent stay and that the staff helped to make it memorable I appreciate your comments on the small issue that was solved and recommending us is the best award you can give is Arrivederci ! Marc Lannoy...More

Reviewed 2 weeks ago via mobile

As a fairly frequent visitor to Rome ( lucky me ) my hotel of choice is the Westin excelsior .. excellently locates with a very friendly and efficient team .. breakfast is plentiful .. rooms are certainly in Keelung with the Roman atmosphere

Thank michaelp202018
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 2 weeks ago

Dear michaelp202018 Thank you for coming back and for saying you had another excellent stay Your comment that the team is friendly and efficient motivates us a lot Arrivederci ! Marc Lannoy Complex General Manager

Reviewed 2 weeks ago

This is a grand hotel in the European old world style. The service is professional and the room was beautiful. The bathroom was very spacious as were the closets and storage. The bed was Westin and bedding was lovely. It was a wonderful 3 night...More

Thank godschild333
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 2 weeks ago

Dear godschild333 Happy to read that you truly enjoyed the professional service and that your room was beautiful. Looking forward to welcome you again Marc Lannoy Complex General Manager

View more reviews
About
Description
A restful and invigorating stay awaits you in one of our 281 rooms and 35 suites, few steps from Rome center and facing Via Veneto, hearth of DolceVita.Our rooms will welcome you with maximum comfort and More technology and are equipped with the revitalizing Westin Heavenly Bed ®, high-speed Internet connection (surcharge), LCD flat screen televisions, pay-per-view movies and much more. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Hotel Style
Spa
,
Family
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Spa
,
Family
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
316
Price range
US$252 - US$952 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Excelsior, Rome Hotel Rome
,
Westin Rome
,
Westin Excelsior Hotel
,
Rome Westin
,
Excelsior Rome
Location
Italy > Lazio > Province of Rome > Rome > Ludovisi / Via Veneto
Hotel class
Contact Information
Hotel Style
Spa
,
Family
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
316
Price range
US$252 - US$952 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Excelsior, Rome Hotel Rome
,
Westin Rome
,
Westin Excelsior Hotel
,
Rome Westin
,
Excelsior Rome
Location
Italy > Lazio > Province of Rome > Rome > Ludovisi / Via Veneto
Photos
Traveller (1,243)
Room & Suite (752)
Dining (141)
Pool & Beach (9)
Amenities (37)
Pool (9)
Business Centre & Event Rooms (8)
Nearby
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and
Via Veneto neighbourhood earned its reputation as a
posh area where gorgeous Marcellos wooed actresses and
models while bored housewives hung out in streetside
cafes. The cafes are still there, and so are the
cocktails, but the neighbourhood is now home to
five-star businesses including hotels, banks, law
firms, and embassies. The area is also right next to
...More
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Questions & Answers
Ask a question
Lisadavetravel18
14 October 2018|
Answer
Response from MarcL2018 | Property representative |
Dear Elite Platinum Member, Complimentary buffet breakfast is indeed one of the options a Elite Platinum Member can choose. We have no lounge in the hotel. Looking forward to welcome you Marc Lannoy - Complex General Manager
-1
Votes
NewJerseyMarysmom
6 October 2018|
AnswerShow all 5 answers
Response from kidfromny | Reviewed this property |
From the hotel manager: We have no ice machines on the floors. Ice buckets can be ordered via room service. Best regards
2
Votes
Nancy N
18 September 2018|
AnswerShow all 6 answers
Response from MarcL2018 | Property representative |
Buongiorno. There are 2 airports (Fiumucino FCO) and Ciampino From FCO: Train to Termini called Leonardo Express every 15-30 minutes ( single ticket, valid for only one journey, costs 14 euro;) From Termini: taxi to the... More
0
Votes
Room Tips
"Rooms on the outside perimeter as internal are on a well and not light"
whizzywheels102
1 week ago
Read review
"Room with a view o Via Vittorio Veneto"
godschild333
2 weeks ago
Read review
"Request a room in the newly renovated wing"
G_Zingiber
4 weeks ago
Read review
"Beg politely. The front desk staff have heard it all before doubtless, but they were literally very..."
Gareth077
4 weeks ago
Read review
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