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The Westin Excelsior, Rome

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Traveller (1132)
Room & Suite (723)
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Overview
  • Excellent45%
  • Very good30%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
“via veneto”(287 reviews)
“heavenly bed”(44 reviews)
“starwood points”(36 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Offers from The Westin Excelsior, Rome
Offers & Announcements: Book Early and Save 30%
Offers from The Westin Excelsior, Rome
Offers & Announcements: Book Early and Save 30%
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Reviews (2,448)
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2,050 results
Traveller rating
908
617
325
125
75
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908
617
325
125
75
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All reviewsvia venetoheavenly bedstarwood pointsspanish stepsamerican embassybeautiful hotelconcierge deskclassic hotelvilla borghesesteam roombusiness centerupgraded to a suitemarble bathroomtrevi fountainfive star hotelrooms are largehotel restaurant
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1 - 5 of 2,050 reviews
Reviewed 4 days ago

We had to unexpectedly return to Rome from Florence because of a German air workers' strike impacting our flight connection. Since we had such a great experience with the Westin in Florence, we thought we'd give the Westin in Rome a try. This is a...More

Thank Arlington7175
Hotel's Favourite
Reviewed 16 February 2018

Oh Roma Roma, World’s capital of grand history and endless romance. This is an eternal city where you can literally feel the love in the air as you explore these ancient opulent ruins, inspiring mastery pieces of art, ultra-vibrant streets, and mouth-watering gourmet (be it...More

3  Thank holidayrunway
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 17 February 2018

Dear holidayrunaway Thank you for such a nice review and happy to read you will stay with us again Arrivederci ! Marc Lannoy General Manager

Reviewed 6 days ago

My husband and I stayed at The Westin Excelsior for four days in March 2018, and it absolutely exceeded all expectations. The staff was incredibly kind and helpful, the hotel itself and the rooms were gorgeously furnished, and it was incredibly quiet and safe. The...More

Thank Katie W
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 5 days ago

Dear Katie W So happy to read that we exceeded your expectations and that the staff was incredibly kind and helpful. Arrivederci ! Marc Lannoy Complex General Manager

Reviewed 6 days ago via mobile

Roma non fu fatta in un giorno. Italian saying: Rome wasn’t built in a day. Westin Excelsior - Grand, luxurious with location, location, and history, for over a hundred years. The right location: Prime, - on the famous, Via Veneto. ( shopping, restaurants, etc) -...More

1  Thank marcopolopaloalto
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 5 days ago

Dear marcopolopaloalto Thank you for giving us the maximum score of 5/5 meaning we did meet your expectations Your constructive feedback is very important to me Regarding our sides we indeed guarantee the “Best available rate” on our side We look forward to welcome you...More

Reviewed 6 days ago via mobile

Have stayed in a few Westin hotels in the last few years and this was quite bad. For a 5 start hotel you would think it would have been better. After working in hospitality for 12 years and running my own business for 2 I...More

Thank Lauren B
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 6 days ago

Dear Lauren B Thank you for your review and for saying that the breakfast was great and that you liked our indoor pool bur of course I apologize the service issues you describe. We will work on improving Best regards Marc Lannoy Complex General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Pool
Heated pool
Indoor pool
Details
Price range
US$350 - US$802 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Rome
#119 Family Hotel in Rome
#130 Business Hotel in Rome
#168 Luxury Hotel in Rome
#211 Romantic Hotel in Rome
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$350 - US$802 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Rome
#119 Family Hotel in Rome
#130 Business Hotel in Rome
#168 Luxury Hotel in Rome
#211 Romantic Hotel in Rome
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1132)
Room & Suite (723)
Dining (140)
Pool & Beach (9)
Amenities (37)
Pool (9)
Business Centre & Event Rooms (8)
Nearby
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and
Via Veneto neighbourhood earned its reputation as a
posh area where gorgeous Marcellos wooed actresses and
models while bored housewives hung out in streetside
cafes. The cafes are still there, and so are the
cocktails, but the neighbourhood is now home to
five-star businesses including hotels, banks, law
firms, and embassies. The area is also right next to
...More
Questions & Answers
Ask a question
Kimberly L
4 April 2018|
AnswerShow all 7 answers
Response from ErolBrc | Reviewed this property |
not included but there are many places closely
1
Vote
annie l
10 December 2017|
AnswerShow all 4 answers
Response from MarcL2018 | Property representative |
Buongiorno Yes we do at st regis and westin excelsior Pls contact me at marc dot lannoy at marriott dot c o m Arrivederci ! Marc General Manager
0
Votes
KandDfromNY
23 September 2017|
Answer
Response from MarcL2018 | Property representative |
Buongiorno We should start mid 2019 Looking forward to welcome you before Marc Lannoy General Manage
0
Votes
Room Tips
"Outside Floors are a Must if possible!"
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"Ask for high floor if possible Near elevator because Some rooms are quite a walk from the main elevators."
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"Insist on a king deluxe room or a suite. The other rooms are quite small."
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"2nd and 3rd floors are typically our favorites"
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