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The Westin Excelsior, Rome

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Traveller (1187)
Room & Suite (830)
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Ratings and reviews
#323 of 1,271 Hotels in Rome
  • Excellent46%
  • Very good29%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
“via veneto”(293 reviews)
“beautiful hotel”(143 reviews)
“heavenly bed”(45 reviews)
View all reviews
What's included
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
A restful and invigorating stay awaits you in one of our 281 rooms and 35 suites, few steps from Rome center and facing Via Veneto, hearth of DolceVita.Our rooms will welcome you with maximum comfort and technology and are equipped with the revitalizing Westin Heavenly Bed ®, high-speed...
Offers from The Westin Excelsior, Rome
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Location and contact
125, Via Vittorio Veneto, 00187 Rome, Italy
Hotel website
14.8 km to Ciampino Airport
227 restaurants are within a 0.5 km radius
0.2 km from Via Veneto
View nearby attractions and restaurants
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Reviews (2,535)
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2,127 results
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950
631
335
130
81
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950
631
335
130
81
Show reviews that mention
All reviewsvia venetobeautiful hotelheavenly bedstarwood pointsspanish stepsamerican embassyconcierge deskclassic hotelsteam roomvilla borgheseupgraded to a suitetrevi fountainmarble bathrooman upgradefive star hotelrooms are largehotel restaurant
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1 - 5 of 2,127 reviews
Reviewed yesterday

On arrival and based on google searches, you would expect the Westin Excelsior in Rome to be "Grand". It's location is excellent and it is not inexpensive. However, navigate the threadbare and stained carpets down confusingly long and poorly marked hallways and you will arrive...More

Thank lag10021
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded today

Dear lag10021 Thank you for your review I regret that we did not meet your expectations and I apologize for the inconveniences you had with the room key and the service issues you described Your feedback is very important to me so we can address...More

Hotel's Favourite
Reviewed 21 April 2018 via mobile

Our upgraded 1 bedroom suite was great for a four day stay in Rome. This hotel is located in a beautiful somewhat quiet and relatively safe area near the American Embassy. The restaurants are great. The staff is EXCEPTIONAL. We booked our private tours through...More

1  Thank ddenne
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 23 April 2018

Dear ddenne Thank you for giving us the maximum score of 5/5 and happy to read the staff was exceptional Looking forward to welcome you again Marc Lannoy Complex General Manager

Reviewed yesterday

Classic is one way of putting it. Opulent is another. Old, stale and in need of a major renovation is more like it. We stayed for one night. While we were graciously upgraded to a suite, as SPG Platinum members, this suite was beyond outdated,...More

Thank LondonHH72
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded today

Dear LondonHH72 Thank you for appreciating the suite upgrade you received. I regret that we did not meet all your expectations and hope we will be given another opportunity to serve you better. Sincerely Marc Lannoy Complex General Manager

Reviewed 3 days ago via mobile

Excellent stay in a classic hotel that embodies European culture with beautiful common areas. Reminds me of the Plaza Hotel in NYC and the Westin St. Francis in SF. The rooms are elegant. The downside is they are slightly worn with the carpet and the...More

Thank Benjamin H
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 2 days ago

Dear Benjamin H Happy to read that you loved the hotel and had an excellent stay Our indoor pool is open from 09.00am till 09.00pm while the fitness center is open 24 hours Thank you for recommending us Marc Lannoy Complex General Manager

Reviewed 3 days ago via mobile

My sister was bitten by an aunt at night and we found several aunts in the bed (on the pillows) and bathroom. We called asking for the manager several time, no reply. Housekeeping sprayed the room and it smells very bad. i am really worried...More

Thank Dia M
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 2 days ago

Dear DiaM Reviews are posted with some delay and anonymous therefore if still in the hotel I recommend to contact the duty manager or myself. I understood that duty manager Stefano was in contact with you and proposed a room change so that we do...More

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About
Description
A restful and invigorating stay awaits you in one of our 281 rooms and 35 suites, few steps from Rome center and facing Via Veneto, hearth of DolceVita.Our rooms will welcome you with maximum comfort and ...More technology and are equipped with the revitalizing Westin Heavenly Bed ®, high-speed Internet connection (surcharge), LCD flat screen televisions, pay-per-view movies and much more. Less
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Spa
,
Family
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Hotel Style
Spa
,
Family
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Spa
,
Family
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Spa
,
Family
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1187)
Room & Suite (830)
Dining (174)
Pool & Beach (12)
Amenities (37)
Business Centre & Event Rooms (17)
Pool (9)
Nearby
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and
Via Veneto neighbourhood earned its reputation as a
posh area where gorgeous Marcellos wooed actresses and
models while bored housewives hung out in streetside
cafes. The cafes are still there, and so are the
cocktails, but the neighbourhood is now home to
five-star businesses including hotels, banks, law
firms, and embassies. The area is also right next to
...More
Questions & Answers
Ask a question
babyboomer23
1 June 2018|
AnswerShow all 3 answers
Response from Molly V | Reviewed this property |
Trip advisor won’t allow you to write it but I used 00070 dot concierge no space the at sign no space westin
1
Vote
babyboomer23
28 May 2018|
AnswerShow all 5 answers
Response from MarcL2018 | Property representative |
Ciao ! answer may not include HTML so to reach marc (then a point) lannoy at Marriott (point) com Best regards marc
1
Vote
Manolya24
10 May 2018|
AnswerShow all 7 answers
Response from MarcL2018 | Property representative |
Dear Manolya Of course Try our cocktails at the Orum bar ! We just re-invented the Cardinale cocktail Benvenuti Marc Gm
1
Vote
Room Tips
"Head to the Eden, Savoy or Hassler"
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"Upgrade to one of the small suites - they're amazing."
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"Rooms facing the side streets are more quiet than those facing the Via Veneto"
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"Rooms with balcony are not to be missed"
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