We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palazzo Caracciolo Napoli MGallery by Sofitel

Visit hotel website
Share
Traveller (1235)
Room & Suite (509)
Storyboard
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
About
  • Excellent49%
  • Very good37%
  • Average9%
  • Poor3%
  • Terrible2%
Certificate of Excellence
The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort. Take in the enchanting architecture and decoration of the stately buildings near the elegant Palazzo Caracciolo Napoli MGallery by Sofitel. Delve into Naples' past and explore the antique shops on nearby via Foria.
Read more
Property amenities
Other Russian
RTR
Channel 1
Restaurant
Room Service
Business Centre with Internet Access
Free Internet
Bar/Lounge
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Business
Historic Hotel
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:CHEAPEST ONLINE RATES!
Location
Full view
98Great for walkers
Grade: 98 out of 100
733Restaurantswithin 0.5 km
366Attractionswithin 0.5 km
Reviews (2,931)
Filter reviews
971 results
Traveller rating
440
357
106
41
27
Traveller type
Time of year
LanguageEnglish
More languages
440
357
106
41
27
Show reviews that mention
All reviews m gallery covered courtyard beautiful hotel train station old palace an oasis central courtyard historical building dirty city reception staff pizza luxury hotel deluxe room hotel restaurant after dark stayed here for two nights amalfi coast
FilterEnglish
Updating list...
1 - 5 of 971 reviews
Reviewed 3 days ago

We stayed here only one night enroute and didn't use any facilities other than the hotel room. The hotel staff were very friendly and efficient. The room was very modern and clean. It was not noisy! There were roadworks in the street below (Oct 2018),...More

Thank Gregory c
Hotel's Favourite
Reviewed 3 weeks ago

Walking through the doors of this elegant hotel was like taking a step back in time. It oozes history but offers a thoroughly modern experience. The surroundings aren't the nicest - not improved by roadworks on the street outside - but nothing really detracted from...More

Thank JohnFalkirk
Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by SofitelResponded 2 weeks ago

Dear JohnFalkirk, Thank you very much for your review about your stay at Palazzo Caracciolo MGallery, a very precious opportunity to us to improve our service. We are very happy to learn you enjoyed the historical building of Palazzo Caracciolo, born from the Will of...More

Reviewed 1 week ago

Lovely hotel, but in the wrong place. We had a lovely meal in the restaurant. Staff were very friendly and polite. Not too impressed with Pompeii excursion as it cost us an additional 30 euros to get in and we were not told about this.More

Review collected in partnership with Jet2holidays
Thank Sightsee42176253384
Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by SofitelResponded 1 week ago

Dear Sightseen42176253384, Thank you for choosing Palazzo Caracciolo MGallery by Sofitel for your visit in Naples. We are very happy to read that you had appreciated our friendly staff and you enjoyed our restaurant. As for the excursion to Pompei we are sorry for the...More

Reviewed 2 weeks ago

This is a great hotel and is a bit of an oasis in Naples. We had a superior double room overlooking the covered courtyard.The staff work hard and a special mention for Salvadore who does a super job with a smile on his face. A...More

Thank David W
Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by SofitelResponded 1 week ago

Dear David W, Thank you for choosing to stay at Palazzo Caracciolo MGallery by Sofitel and providing your honest feedback on TripAdvisor-. Providing the highest level of hospitality is our number one priority and we are happy to read that you enjoyed your stay with...More

Reviewed 2 weeks ago

So happy with our choice of this hotel, the service was the best part of the holiday, the receptionists are so helpful with getting around Naples and knowing which spots to hit. Free internet and breakfast buffet are amazing to have. We did get to...More

Thank TrekPaulina88
Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by SofitelResponded 1 week ago

Dear TrekPaulina88, What wonderful words you had for Palazzo Caracciolo! Thank you very much for your preference while staying in Naples and for appreciating our staff. We are really delighted to learn you enjoyed so much your stay with us. We really hope you will...More

View more reviews
Questions & Answers
Ask a question
Thu P
6 September 2018|
AnswerShow all 4 answers
Response from LeisureGuy32 | Reviewed this property |
The hotel will arrange Airport collection for you! About €35. Email them directly for details. Enjoy, it’s a beautiful hotel
1
Vote
585millieg
31 July 2018|
AnswerShow all 2 answers
Response from Linnie2013 | Reviewed this property |
I believe you are quite close. You could do Pompeii on your way to hotel. Not sure if hotel provides transportation but you can get a driver to take you there.
0
Votes
a_abakumova
26 January 2018|
AnswerShow all 3 answers
Response from David B | Reviewed this property |
They are very helpful at the hotel and I am sure they will store your luggage for you
0
Votes
Room Tips
"Room was lovely size, very clean and comfortable. "
Sightsee42176253384
1 week ago
Read review
"A room towards the back of the Hotel"
davidwV4134OS
2 weeks ago
Read review
"Double superior room was quite small."
28leoc
4 weeks ago
Read review
"Even our street side room was very quiet. No noise at all!"
Venture674971
14 Sep 2018
Read review
Show More 
PRICE RANGE
US$112 - US$298 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
m gallery palazzo caracciolo hotel naples
LOCATION
ItalyCampaniaProvince of NaplesNaplesPendino
NUMBER OF ROOMS
146
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing