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Palazzo Caracciolo Napoli MGallery by Sofitel

Traveller (1252)
Room & Suite (516)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort. Take in the enchanting architecture and decoration of the stately buildings near the elegant Palazzo Caracciolo Napoli MGallery by Sofitel. Delve into Naples' past and explore the antique shops on nearby via Foria.
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Property amenities
Restaurant
Room Service
Free Internet
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Historic Hotel
HOTEL CLASS
Hotel links
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Special Offer:CHEAPEST ONLINE RATES!
Reviews (2,962)
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978 results
Traveller rating
442
360
107
41
28
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LanguageEnglish
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442
360
107
41
28
Show reviews that mention
All reviews m gallery covered courtyard beautiful hotel train station old palace an oasis central courtyard historical building dirty city reception staff hotel restaurant pizza deluxe room luxury hotel amalfi coast busy street small balcony
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1 - 5 of 978 reviews
Reviewed yesterday

This Place is just Amazing a Beautiful old Italian Palazzo in the middle of the old Naples . The Staff was Great I will recommend this hotel to everybody . a Great place to stay.the restaurant also was very Good

Review collected in partnership with Accorhotels.com
Date of stay: January 2019
Thank bruno m
Hotel's Favourite
Reviewed 2 November 2018

This is a great hotel and is a bit of an oasis in Naples. We had a superior double room overlooking the covered courtyard.The staff work hard and a special mention for Salvadore who does a super job with a smile on his face. A...More

Date of stay: October 2018
1  Thank David W
Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by SofitelResponded 6 November 2018

Dear David W, Thank you for choosing to stay at Palazzo Caracciolo MGallery by Sofitel and providing your honest feedback on TripAdvisor-. Providing the highest level of hospitality is our number one priority and we are happy to read that you enjoyed your stay with...More

Reviewed 6 days ago

In a hotel like this, you wouldn't expect to get your phone stolen. That's exactly what happened to me. The manager told me the insurance will reimburse it. And then, the insurance decided not to. Staff in this hotel have no word. I am very...More

Date of stay: August 2018
1  Thank CleMoons
Reviewed 1 week ago via mobile

Stayed here over New Year and the only reason I’m giving it a four is because of the room. They are very tired looking and the air conditioning was so noisy that we couldn’t have it on. But every other aspect was fantastic. We had...More

Date of stay: December 2018
1  Thank Thyme44
Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by SofitelResponded 1 week ago

Dear Thyme44, Thank you very much for your preference while staying in Naples. We are really delighted to learn you enjoyed so much your stay with us. We wish to thank you so much as well for your appreciation of our staff and their service,...More

Reviewed 2 weeks ago

The hotel is located on the eastern edge of the historic center (not a place to be wandering about at night) and on the western edge of a not so appealing neighborhood (a short distance east & south there are alleys/streets lined with prostitutes and...More

Date of stay: December 2018
2  Thank attillathehun
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Questions & Answers
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Thu P
6 September 2018|
AnswerShow all 4 answers
Response from LeisureGuy32 | Reviewed this property |
The hotel will arrange Airport collection for you! About €35. Email them directly for details. Enjoy, it’s a beautiful hotel
1
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585millieg
31 July 2018|
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Response from Gennaro P | Reviewed this property |
Two city in one day are no good. Sorrento very beautiful and Pompei big!
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a_abakumova
26 January 2018|
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Response from David B | Reviewed this property |
They are very helpful at the hotel and I am sure they will store your luggage for you
0
Votes
Room Tips
"Suites are good but choose a higher floor where you can feel safe leaving windows open at night"
jryder888
29 Nov 2018
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"Room was lovely size, very clean and comfortable. "
Sightsee42176253384
6 Nov 2018
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"A room towards the back of the Hotel"
davidwV4134OS
1 Nov 2018
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"Double superior room was quite small."
leo3163
19 Oct 2018
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PRICE RANGE
US$118 - US$211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
m gallery palazzo caracciolo hotel naples
LOCATION
ItalyCampaniaProvince of NaplesNaplesPendino
NUMBER OF ROOMS
146
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