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Aparthotel Serrano Recoletos

Calle Villanueva 2, 28001 Madrid Spain
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (93)
Panoramas (17)
Videos (1)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 10/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Aparthotel Serrano Recoletos
Updated 10/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#262 of 477 hotels in Madrid
The Aparthotel Serrano Recoletos is a complex of studios and apartments located in the Barrio Salamanca, in the neighborhood with the main stores in the most exclusive area of Madrid, near the National Library and the National Archaeological Museum, with numerous communications by train (station de Recoletos) metro (Serrano and Colon) and bus stops nearby. All studios feature a living room, an equipped kitchen with refrigerators and full bathroom. The apartments have one bedroom, living room, kitchen with fridge and a bathroom. Available on request microwave, coffee Dolce Gusto, toaster, exercise bike .. Free high-speed WiFi is available in all rooms.
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Room & Suite (186)186
Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Breakfast available
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
24-hour front desk
Ironing service
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Room features
Blackout curtains
Air conditioning
Room service
Flatscreen TV
Bath / shower
Seating area
Laptop safe
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
Languages Spoken
English, Spanish
837Reviews17Q+A6Room tips
Traveller rating
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  • English
Dr. Jonathan JB wrote a review Dec 2019
15 contributions18 helpful votes
Overall this was not a great experience. The location is great, but apart from that, there is not much great to say about this place. The rooms appear okay, but the beds are of poor quality and the A/C is noisy. The walls/floors also let noise through. I was locked out of my room because the key didn't work - this was in the middle of the night and I had to wait for hours. I guess this can happen, but it did not contribute well to the overall experience. Not great value for money.
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Date of stay: June 2019
Trip type: Travelled on business
1 Helpful vote
Jrw wrote a review Oct 2019
4 contributions8 helpful votes
We stayed in five hotels during our two weeks holiday in Spain. This hotel had the worst reception for guest. There were three staff at the front desk when we checked in. Two were busy chatting between themselves while the third stared hard at his desktop. We waited for a while and when no one acknowledged our presence, we were the ones who initiated a “hola” before one staff reluctantly tore himself from his monitor to attend to us. For all the other hotels, front desk staff would greet us enthusiastically and hence it was rather strange to get cold shoulder from this apart-hotel. Not impressed at all.
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Date of stay: October 2019Trip type: Travelled as a couple
2 Helpful votes
kat7parsons wrote a review Sep 2019
Front Royal, Virginia1 contribution
Nice and comfortable lodging. Sometimes the hallways were loud at night. Convenient to restaurants, stores and sights. If too far to walk, buses and taxis close by. Extremely courteous and helpful staff.
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Review collected in partnership with this hotel
Date of stay: September 2019Trip type: Travelled with family
Room Tip: I can only write in English. Everyone who works at the Serrano is super friendly and super...
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anamcosta2017 wrote a review Sep 2019
Lisbon, Portugal4 contributions
This is the third time we have stayed at Recoletos Apartments. Its central location makes us return, however there are some aspects to improve (aesthetics and sustainability above all). The staff is very helpfull although not smiling. The availability to store our bags is excellent.
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Review collected in partnership with this hotel
Date of stay: September 2019Trip type: Travelled with family
jesprinting wrote a review Aug 2019
Margate, Florida1 contribution
Excellent place, closed to the subway, very nice and quiet area, walking distance to El Recreo, Restaurants and many tourist attractions, I highly recommend this Hotel, the personnel is very nice and helpful, for sure I will use it on my next trip to Madrid.
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Review collected in partnership with this hotel
Date of stay: June 2019Trip type: Travelled as a couple
Room Tip: Nice spacious and clean
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US$79 - US$137 (Based on Average Rates for a Standard Room)
apartamentos recoletos madrid
SpainCommunity of MadridMadridSalamanca (District) / Recoletos / Barrio de Salamanca
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Frequently Asked Questions about Aparthotel Serrano Recoletos
Which popular attractions are close to Aparthotel Serrano Recoletos?
Nearby attractions include Centro Cultural Flamenco (0.3 km), Museo Arqueologico Nacional (0.1 km), and Fundacion Mapfre Recoletos (0.2 km).
What are some of the property amenities at Aparthotel Serrano Recoletos?
Some of the more popular amenities offered include free wifi, room service, and a concierge.
Which room amenities are available at Aparthotel Serrano Recoletos?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Aparthotel Serrano Recoletos?
Guests can enjoy breakfast during their stay.
Is parking available at Aparthotel Serrano Recoletos?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Aparthotel Serrano Recoletos?
Conveniently located restaurants include Restaurante Las Carboneras de Lu, Tampu, and niMÚ Barquillo.
Are pets allowed at Aparthotel Serrano Recoletos?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Aparthotel Serrano Recoletos?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Aparthotel Serrano Recoletos?
Many travellers enjoy visiting Royal Palace of Madrid (2.1 km), Plaza Mayor (1.7 km), and Museo Cerralbo (2.1 km).
Does Aparthotel Serrano Recoletos have any great views?
Yes, guests often enjoy the city view available here.