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Hard Rock Hotel Madrid

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Ronda Atocha 17, 28012 Madrid Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Autumn Sale - 15% Off Room Rates
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Traveller (127)
Room & Suite (50)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel Madrid
Updated 01/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 482 hotels in Madrid
Location
Cleanliness
Service
Value
Hard Rock Hotel Madrid is located next to Atocha train station and across from Reina Sofia National Art Center Museum, in the heart of the exciting city of Madrid. With 161 stylish rooms and suites, the hotel features modern, sleek design with music-inspired touches through décor, art and special brand amenity programs such as Picks, that allows guests to borrow Fender® guitars, Spanish guitars and Ukuleles. For dining and entertainment, the offerings include a lobby bar, terrace dining, a panoramic rooftop bar and private dining. For the warm days, the outdoor pool and garden are the highlight. Amplify your Madrid experience with easy access to art, culture, and the trendy Madrid neighborhoods. Parking is available on site for an extra charge.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Walking tours
Children's television networks
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Wine / champagne
Rooftop bar
Nightclub / DJ
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Solarium
Rooftop terrace
24-hour security
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:Autumn Sale - 15% Off Room Rates
194Reviews3Q+A3Room tips
Traveller rating
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Plumb77 wrote a review 21 Oct
United Kingdom14 contributions20 helpful votes
We had a fantastic stay in the heart of Madrid. The staff made this a great holiday. Food and drinks excellent, try the roof top bar. Great room and comfortable bed. We will definitely return to this fabulous location. Thank you for a great stay.
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Raul Palomo, Director General at Hard Rock Hotel Madrid
Responded 1 week ago
Dear Ke1410, First of all, we want you to know that for the entire Hard Rock Hotel Madrid team, it was a real pleasure to have you here. We are very grateful that you took the time to share this wonderful review with us. It helps us to stay 100% motivated. We love to read that every minute of your stay with us was a memorable moment and that our band was so important in your visit. We are proud to receive this review. We hope this was just one of the many stories we have left to live together! All the best, Raúl Palomo. General Manager.
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Suzannah wrote a review Sep 2021
Hertfordshire, United Kingdom18 contributions45 helpful votes
Hotel's Favourite
Beautiful hotel in a beautiful city. Staff couldn't do enough for us, so friendly and welcoming. Rooms are stunning. As for the bed.......We didn't want to leave it! We were shown around by a very helpful man when we arrived (can't remember his name!) he was very knowledgeable. Madrid is a great place to visit. Go to La Latina if you want typical Spanish its perfect
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Date of stay: September 2021
2 Helpful votes
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Response from Raul Palomo, Director General at Hard Rock Hotel Madrid
Responded 6 Sep 2021
Dear Suzannah, It's a pleasure read such a great feedback about your stay at Hard Rock Hotel Madrid! We want to thank you for your kind words, it's great to know that you have enjoyed your experiencie with us completely and both, our facilities and team exceeded your expectations. Our team work hardly to create unforgettable moments and we are grateful to receive your words about their work. Do not hesistate that we will share your thoughts with them. We hope to see you very soon at your new home in Madrid. All the best, Raúl Palomo General Manager
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Helen A wrote a review 17 Oct
United Kingdom2 contributions
My partner and l have just returned from this fabulous hotel in this magical city Madrid. Easy to get to places and the hotel is super cool. What great designs and we loved the roof top bar! Staff super friendly and beds so comfortable.we will be back!
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Raul Palomo, Director General at Hard Rock Hotel Madrid
Responded 1 week ago
Dear Helen, Thank you very much for your visit and for taking the time to share with us this fantastic review of your stay at Hard Rock Hotel Madrid. We are delighted to read that we helped you enjoy the vibrant city of Madrid and that our entire band lived up to your expectations. I will certainly pass this information on personally to the whole team, including our colleagues at RT60. So that everyone knows that they have managed to make your stay a memorable one. Looking forward to welcoming you back soon! All the best, Raúl Palomo. General Manager.
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Alan Jay wrote a review 10 Oct
Washington DC, District of Columbia6 contributions1 helpful vote
The rooms are incredibly comfortable with amazing beds. While the room and outside space were fantastic, it is the service which made this one of the best hotel experiences in all my travels. I wish I could remember everyone's names, but Sarah will never be forgotten for starting each day with a little humor and lots of travel advice. Thanks to all the staff for making me and my friends feel at home in Madrid.
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Date of stay: September 2021
Value
Rooms
Service
1 Helpful vote
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Response from Raul Palomo, Director General at Hard Rock Hotel Madrid
Responded 2 weeks ago
Dear Alan, Thank you very much for taking the time to give such a positive review of your stay at Hard Rock Hotel Madrid. We are especially happy because, not only we have managed to live up to your expectations in terms of facilities, but it has been our team that has made the difference to make your experience a unique and unforgettable moment. We look forward to welcoming you back very soon! All the best, Raúl Palomo. General Manager.
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NMC wrote a review 5 Oct
Newark, New Jersey9 contributions3 helpful votes
Our stay was wonderful from the moment we stepped foot into the hotel. The lobby was nicely decorated. The rooms were a bit small but it was nicely decorated and the beds were extremely comfortable. The front desk people were fabulous as well. Special thanks to Andrea who assisted us most days. She was so helpful and always happy to see us. She helped make our stay wonderful and even gave us a location to get our COVID test to return home. In fact everyone we encountered made us feel welcomed. The bartenders were wonderful and mixed us speciality drinks. Thanks Omar and Stefano. The breakfast, which was an additional charge, was worth the money. On the one day we had to leave exceptionally early, the hotel arranged for our breakfast to go. I would definitely stay here again.
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Date of stay: September 2021Trip type: Travelled with family
1 Helpful vote
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Response from Raul Palomo, Director General at Hard Rock Hotel Madrid
Responded 3 weeks ago
Dear Nadia, Thank you for sharing your positive review with us, I cannot be more pleased to learn that you have found your visit so amazing. It is clear that the team at Hard Rock Hotel Madrid made your stay memorable, everyone went the extra mile to ensure you had the most pleasant time in the vibrant city of Madrid, so I have personally shared your feedback with the entire team with much appreciation, especially to Andrea, Omar and Stefano, proud members of our band. We hope this has been just one of many more stories to live together. We look forward to welcoming you back real soon! All the best, Raúl Palomo. General Manager.
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LOCATION
SpainCommunity of MadridMadridArganzuela / Palos de Moguer
NUMBER OF ROOMS
161
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Frequently Asked Questions about Hard Rock Hotel Madrid
Which popular attractions are close to Hard Rock Hotel Madrid?
Nearby attractions include Museo Nacional Centro de Arte Reina Sofía (0.2 km), Locktopus Escape Game (0.3 km), and Mindtrap Escape Rooms (0.3 km).
What are some of the property amenities at Hard Rock Hotel Madrid?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hard Rock Hotel Madrid?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel Madrid?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hard Rock Hotel Madrid?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Hard Rock Hotel Madrid?
Conveniently located restaurants include Antonio of Italia a Tavola, Bombardino Cafe, and Taberna Más Al Sur.
Are there opportunities to exercise at Hard Rock Hotel Madrid?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Is Hard Rock Hotel Madrid located near the city centre?
Yes, it is 1.0 km away from the centre of Madrid.
Are any cleaning services offered at Hard Rock Hotel Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hard Rock Hotel Madrid?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hard Rock Hotel Madrid?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.