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Relais & Chateaux Hotel Orfila

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Calle de Orfila 6, 28010 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$308
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Traveller (307)
Room & Suite (151)
Dining (103)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Relais & Châteaux Hotel Orfila
Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 473 hotels in Madrid
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
The small XIX century palace was transformed into a hotel in 1999, respecting the majestic style of the era, at the same time as installing all the appropriate commodities for a luxuorious establishment from the end of the nineteenth century. Only a year after it opened, the hotel joined the Relais Chateaux Chain of hotels, a group of the most prestigious hotels in the world. The hotels belonging to the Relais Chateaux must have 4 or 5 stars and less than 100 rooms, and be outstanding their strict respect for the five concepts that define the philosophy of this hotel chain: character, courtesy, charm and cuisine.Located in a quite exclusive residential area in the cultural and business centre of Madrid, this creates a framework for a different concept of the hotel business in the capital of Spain.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Airport transportation
Banquet room
Meeting rooms
Baggage storage
Paid public parking nearby
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Taxi service
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Private balcony
Room service
Minibar
Flatscreen TV
iPod docking station
Safe
Telephone
VIP room facilities
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Room types
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Charming
Languages Spoken
English, French, Spanish, Italian
1,623Reviews39Q+A100Room tips
Traveller rating
  • 1,389
  • 179
  • 37
  • 13
  • 5
Time of year
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Popular mentions
Marisa D wrote a review Dec 2020
rhinebeck, United States5 contributions
I stayed in Nov of 2019 and I WISH I was there right NOW! It will be where I head as soon as we can travel safely again. The staff was wonderful, the accommodations were perfect and everyone anticipated your next need
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Review collected in partnership with this hotel
Date of stay: December 2020
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Wanderlust_traveller wrote a review Nov 2020
Michigan2 contributions
We stayed at the Orfila back in March, a few days before the COVID19 outbreak. We booked what was supposed to be a "superior" room, but honestly this accommodation did not meet our expectations whatsoever: you can get much nicer rooms for a lower price in the surrounding hotels (we visited a few after our first night cause it was our intention to move to another hotel, but ending up staying at the Orfila as we only stayed 3 nights) Although the size of the room is ok for european standards, it was lacking in personality. Further to this, the matress seemed old and it was quite uncomfortable (it did a number on my wife's body...) Breakfast was overpriced, offering an average quality, too simple for a 5* property. Staff was nice (people are nice all over Spain, no need to stay in a 300€/night hotel!) If you appreciate your money, look up for a different property to stay in.
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Date of stay: March 2020
Location
Cleanliness
Service
Room Tip: Superior rooms are NOT superior (at least not for american travellers' standards)
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GTMSKI wrote a review Oct 2020
Westfield, New Jersey19 contributions50 helpful votes
Perfect quiet location. Very clean. Professional staff but yet very personable and warm. As someone else said it, “An Island of Serenity and Civility”. Everything was within walking distance for us although some places, such as royal palace, are bit away. Consult hotel’s website for detailed distance. We are looking forward to visit again.
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Date of stay: November 2019
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Las Vegas, Nevada66 contributions82 helpful votes
Top hotel in a perfect location!! The hotel is very nice, the rooms are also great, and the staff is very professional. I recommend the breakfast which is very high quality product served in the exquisite restaurant. Do not doubt to stay here!!
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Date of stay: August 2020
1 Helpful vote
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Response from Verónica García, Dueño at Relais & Châteaux Hotel Orfila
Responded 3 Sep 2020
Dear Sara, Thank you for your such a positive comment about your recent stay at Relais & Chateaux Orfila Hotel! We're so glad that we managed to meet your expectations in so many levels, also it's great to read about our breakfast. We do really appreciate your positive observation about our professional staff, customer care is very important to us and we're glad to know that we did our best to make you feel like at home. We hope to welcome you back soon. Sincerely, Verónica García.
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Luke B wrote a review Mar 2020
Dallas, Texas4 contributions5 helpful votes
Our Superior Double room was the smallest Orfila offered but it was one of the largest we have had in Europe. Plenty of room for our infant crib and (too much) luggage. Well-decorated (traditional style), very clean and comfortable furnishings. The most impressive part was the service (Christopher in particular). Orfila set up a fantastic babysitter for us each night and assisted with reservations. Orfila is a great location as it is between the tourist areas (~20 minute walk or an easy Metro ride) and Salamanca (~5 minutes, where the best shopping/restaurants are).
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Date of stay: March 2020
Location
Cleanliness
Service
Room Tip: Superior Double was one of the largest we have had outside of the United States. Plenty of room...
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1 Helpful vote1 Repost
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Response from Verónica García, Dueño at Relais & Châteaux Hotel Orfila
Responded 25 Mar 2020
Dear Luke, Thank you indeed for relaying your most positive feedback of your recent stay at Realais & Châteaux Orfila Hotel. It was likewise a pleasure for us to have ensured for your best care and attention throughout your stay with us. We are very happy to receive your positive comments, customer care is among our highest priorities and your feedback is immensely valued, it allows us to constantly monitor and measure the level of service and standards at the hotel. As you stated, our team does make a personal difference by consistently providing genuine care and exceptional service in order to ensure every guest a memorable stay and experience. From all of us at the Orfila Hotel, we thank you for your wonderful review and hope to host you again soon!
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PRICE RANGE
US$273 - US$571 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
orfila hotel madrid
LOCATION
SpainCommunity of MadridMadridAlmagro / Chamberí
NUMBER OF ROOMS
32
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Frequently Asked Questions about Relais & Châteaux Hotel Orfila
Which popular attractions are close to Relais & Châteaux Hotel Orfila?
Nearby attractions include EXIT Madrid (0.4 km), Hermetico (0.4 km), and The Box Escape Room Madrid (0.5 km).
What are some of the property amenities at Relais & Châteaux Hotel Orfila?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Relais & Châteaux Hotel Orfila?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Relais & Châteaux Hotel Orfila?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Relais & Châteaux Hotel Orfila?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Relais & Châteaux Hotel Orfila?
Conveniently located restaurants include Trattoria Pulcinella, Sto Globo Sushi Room, and Restaurante Nuevo Horno de Santa Teresa.
Does Relais & Châteaux Hotel Orfila have an airport shuttle?
Yes, Relais & Châteaux Hotel Orfila offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Relais & Châteaux Hotel Orfila?
Yes, dry cleaning and laundry service are offered to guests.
Does Relais & Châteaux Hotel Orfila offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Relais & Châteaux Hotel Orfila?
The staff speaks multiple languages, including English, Spanish, French, and Italian.